Hotels near Festivals Palace, Gramado

Amazing experience. Probably one of the best hotels we have ever stayed at. The combination of facilities, luxury and service was perfect from the moment we arrived until we left the hotel. Unforgettable moments for us. It will certainly be a must-see on our next trip to Brazil.

The experience was incredible! Outstanding service from the very first contact. Wonderful team! The afternoon tea and breakfast were delicious. The hotel’s structure is beautiful and cozy, providing an excellent experience for the guests. Congratulations!

O hotel possui quase 4 estrelas. Prós: Boa cama e travesseiros, Bom banho e produtos de higiene Pessoal educado Café da manha excelente! Contras: O blackout vazou luz por todos os lados As esteiras da academia nao estavam em boas condições Hidromassagem da area comum estava suja e havia comida no chao ao redor da piscina

The Casa da Montaña hotel is the place that takes you up even before you arrive, contact the hotel for a special request I was warmly attended, location, cleaning, decoration, quality all thought for you to want to return. The breakfast is a spectacular part, as well as many delights the entertainment made makes everything more special, and finally the service, warm, human, perfect.

We had a perfect accommodation, sensational room and common areas, as well as the service. The staff are well trained, polite and attentive. Clarice, responsible for cleaning our floor, was very friendly and efficient in meeting our needs, as well as cleaning the room. The staff at the reception, restaurant and pool were also amazing.

Great hotel, very good structure, everything is very new, a little far from the center, but there are options to stay at the hotel all day. For those with children, the Kids space is well-equipped and there is a baby pantry in every block.

The hotel is very good, no complain about the hosting in itself. However, at the check out, I was charged about 149 real services charges that were not explicit at the time of the booking, on the platform, I reported the value of 8,47 as expenses to be paid at the hotel, without counting that the accounts did not beat, The value of the NF is about 74 to less than I paid in total, so, despite the excellent hotel, I felt that I was wrong, and in my humble opinion, there was no transparency, whether the hotel or the platform.

What a good experience in this hotel, I recommend too much, breakfast, bed, environment, everything perfect! You have a lot to do in the hotel, and a lot of beautiful landscape, you would surely return!

Everything was fine except for the “Saturday pool hours” where demand is high, which could start at 9:00. Today it starts at 10:00. Thank you.