Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 17, 2026|Superior Twin Room
Guest UserTraveling with kids, we chose this hotel and had a pretty good experience! The front desk service was excellent, very warm and welcoming to children. There were small cakes in the lobby and a free coffee machine, and complimentary drinks in the room. Plus, there's a laundry room with a dryer on the first floor. It's conveniently located, a great choice for families with children!
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Price per night from:PLN 215
Posted on Jul 12, 2026
Anonymous User
This hotel's location is absolutely fantastic! There's a bus stop right outside the main entrance, and if you turn left and walk less than 500 meters, you'll hit Southern Song Imperial Street and Hefang Street, which are packed with creative cultural shops and trendy photo spots. The hotel itself has a gorgeous retro decor, very old-money style and super tasteful. Plus, coffee, milk tea, and chrysanthemum tea are all complimentary and free-flowing. They also have an underground parking garage, which is a huge plus if you're driving.
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Price per night from:PLN 143
Posted on Jul 13, 2026
Guest UserAfter 10 years, I drove back to Qiandao Lake again. From the moment I drove into the hotel, I noticed the fantastic greenery, and the high negative oxygen ion content. Once I arrived, I found the entire peninsula was like a botanical garden. The underground parking was very convenient, with Tesla slow chargers and State Grid charging stations. The hotel grounds are huge, and they upgraded my room type. After checking in and getting back to my room, I caught a beautiful sunset. The room was over 50 square meters with a balcony, and the wooden decor made it feel very comfortable. The two-story outdoor infinity pool faces the lake, with views comparable to a beachfront hotel. The public areas like the gym, walking trails, and tennis courts are also great. There are tons of kids' activities; my 8-year-old daughter made new friends at the kids' club and played for ages. We even bumped into them at breakfast the next day and chatted for a while. Oh, and the breakfast was excellent too!
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Price per night from:PLN 506
Posted on Jan 28, 2026
Guest User
Pros: Jojo, our butler, provided excellent service, and the travel photography was great – the photographer was very dedicated.
Cons:
1. Breakfast options were limited, and items were frequently missing. The coffee machine was terrible, producing a watery, tasteless drink.
2. The paid activities, especially the boat tour and farm visit, were very poor quality. An older staff member had a bad attitude and kept rushing us, saying other guests were waiting. Including the walk to the vegetable garden, we only spent about 15 minutes picking. For the boat tour, we had to insist just to get a short drift on the lake; initially, they claimed it was too windy to paddle. It was a really frustrating experience.
Overall, apart from the butler, the service from other staff members was very mediocre. I've also seen complaints on social media about their lacking 'soft services.' I'd suggest they learn from Naked Group; I've visited Naked Castle and Naked Retreats several times, and their complimentary services are consistently high-quality, with exceptionally enthusiastic staff.
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Price per night from:PLN 986
Posted on Jul 17, 2026|Superior Queen RoomA
Guest User
We were very happy with our room. The location is also very convenient, close to West Lake. If you're planning to visit West Lake around this time, remember to bring an umbrella!
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Price per night from:PLN 215
Posted on May 2, 2026
Guest User
The hotel is conveniently located with bus stops nearby, making it easy to get around. The room wasn't very spacious but had all the necessary amenities. On our first morning, the breakfast selection was very limited because a large group of students on a spring outing had checked in, and the hotel didn't replenish the food in a timely manner, which was a poor experience. Things were better the second day. A nice touch is that the hotel offers late-night snacks in the lobby.
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Price per night from:PLN 166
Posted on Jul 25, 2026|Deluxe Lake-view Queen Room
Guest UserMy stay at voco Shimao Sunshine Lake Resort Qiandao Lake was absolutely perfect! The hotel is situated on a peninsula, offering an elegant and tranquil environment. Our room was spotlessly clean, and the attention to hygiene details was impeccable. The direct, first-line lake view of Qiandao Lake is breathtaking – the water and sky merge into one, creating an expansive and unbeatable vista. There are amazing viewing spots everywhere. A special shout-out to the hotel's innovative travel photography service. The photographer was incredibly professional, excellent at finding the right angles and guiding poses. They even managed to capture stunning, high-quality shots against the light, preserving so many wonderful moments. All the staff were incredibly attentive and thoughtful, treating guests with warmth and courtesy. The entire experience was fantastic. This is definitely my top choice for a vacation in Qiandao Lake, highly recommended!
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Price per night from:PLN 331
Posted on Oct 4, 2025
ZemoZemor
It's like living in a forest, with acorns constantly falling from the trees. The hotel is very clean, with virtually no mosquitoes. The room facilities are all excellent, especially the toilet flushing, which isn't too loud.
Special praise goes to the hotel staff; their service was exceptionally good from check-in to check-out. They provided afternoon tea with fruit platters, nuts, and tea; offered ginger soup and ice packs if you had a cold; and promptly came to your room to help with any issues.
The hotel only offers vegetarian food. I tried it once, and it was quite good and creative. Compared to the Black Pearl Hotel (averaging 1000 RMB per person), it's definitely not quite as good, but it's much better than other vegetarian restaurants in temples. Every ingredient was very fresh, although there were some issues, like the watermelon in the complimentary fruit platter being sweet and the blueberries being extremely sour. If you don't want vegetarian food, the surrounding farmhouses are a good option, offering fish, chicken, stir-fries, etc. I randomly picked a few and none were bad.
The hotel also arranged various courses, including a healing class and Baduanjin (Eight Pieces of Brocade). Lying in a cabin surrounded by trees and feeling the breeze on a platform by the forest river was a truly therapeutic experience! I stayed for two days and there were still many courses I didn't get to try, so I'll make up for them next time! I'll consider bringing my parents next time.
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Price per night from:PLN 910
Posted on Jul 20, 2026|Executive Suite
DongganchaorenBiu-BiuBiuThe hotel's location is fantastic, right in the heart of the lakeside, making it super convenient for getting around, especially for families with kids. There's a scenic viewing platform on the tenth floor where you can take in the breathtaking panoramic views of West Lake – absolutely delightful! The room interiors are clean with no strange odors, and the soundproofing is excellent. The bedding is very comfortable, ensuring a wonderfully satisfying night's sleep. The service attitude is superb; they respond promptly to every request, being both attentive and thoughtful. Both adults and children loved it! We'll definitely be staying here again next time, highly recommended! 👍👍👍
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Price per night from:PLN 233
Posted on Jun 16, 2026
Dechuanqianxun
This is a hotel I really love. It's an old five-star hotel, and while it might not be as shiny and new as it once was, its location is incredibly convenient. The rooms are huge and come with all the amenities you could ask for. West Lake is just a short walk across the street, there are plenty of great restaurants nearby, and the night market is vibrant and dazzling, offering so much to see. What's really thoughtful is that food deliveries are brought to your room by a robot!
There are two areas I hope can be improved:
1. I booked a non-smoking room, but when I first entered, I could still smell smoke. It might be absorbed into the carpet or walls from previous guests. As a five-star hotel, couldn't they require guests to maintain a smoke-free stay throughout? This would better preserve the room's cleanliness and hygiene, and also prevent safety hazards.
2. Could self-service laundry facilities be provided? Most hotels in China now offer self-service laundry, which we're happy to pay for. Sending individual items for washing is really inconvenient. Plus, the online booking mentioned self-service laundry, but when I arrived, I was told it wasn't available. Fortunately, the kind young staff at the front desk saw my predicament and helped resolve the issue.
Overall, the minor flaws don't detract from its greatness, and I will definitely stay here again!
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Price per night from:PLN 323