Hotels near Heidelberg Old Town, Heidelberg

유럽에서 방문한 호스텔 중 최고였습니다. 시설도 좋은데 무엇보다 호스텔 Staff의 친절함이 정말 좋았습니다. 밤기차를 타고가서 호스텔 문을 열자마자 짐을 두러 들어갔는데, 친절하게 맞아 주셨습니다. 그리고 체크인 시간 이전에 먼저 와서 쉴 수 있게 준비해 주셨습니다. 덕분에 잘 쉴 수 있었습니다. 시설도 좋습니다. 주방에 있는 시리얼, 커피, 차도 무료로 이용할 수 있습니다. 위치도 하이델베르크 성 바로 밑에 있어서 관광지에 다니기 좋습니다. 다음에 와도 무조건 다시 이용할 것 같습니다. 추천합니다!☺️

This is a truly perfect hotel, spacious and bright, with a striking design. It has two rooms, one inside and one outside, and the sofa bed in the outer room is incredibly comfortable and high-quality. The window overlooks the street, and the sound of church bells drifts in the breeze, evoking a sense of ethereal peace and tranquility... It's a style my children and I absolutely adore. The room also comes with a generous selection of food and beverages, all included in the room rate. The service charge accepts both credit and cash, which is very flexible. The bathroom sink plug was broken, so I called customer service. Upon opening the door, the handsome front desk guy came to fix it. Without a word, he took off his suit and quickly fixed it. This multi-person experience isn't limited to domestic use. My children said they probably waited for the repairman to arrive, and they didn't know when.

The whole hotel looks old, and the bathroom door in the room can't be closed. The air conditioning has problems—it's constantly cold, and there is no heating. However, the front desk staff and restaurant service personnel are relatively friendly. The breakfast selection is also quite rich. However, compared to four-star hotels in Taiwan, the facilities here seem outdated. Taiwan’s hotels are newer and cleaner, and the food selection is also more abundant.

The location is a bit disappointing, but if you give that up, it's the best hotel. But I think the location was good enough since it was less than 15 minutes away by tram. The facilities and service are really great

Heidelberg is worth visiting, it is a very comfortable city. First of all, the hotel is very close to the highway exit. Although it is on the side, it is very convenient to go to the central square. Parking on the roadside is free. The front desk guy is very humorous and street free. Of course, if you want to be safe, you can also park in the parking lot next to it for 10 euros. Secondly, although the room is small, it has everything. The bathroom is still OK and not crowded. The family room for three people is enough and feels quite warm. Finally, Heidelberg is beautiful in the morning. Walking on the Philosopher's Trail and overlooking the entire old town of Heidelberg is still very impressive. In addition, Heidelberg Castle is also worth going up. Looking at the old town from here, you can take pictures of the red bricks and white walls on the postcard.

All in all, not a terrible stay. When we first got there to check in the front desk was closed even though it was 5pm and check in was until 10, and the automatic check in machine was broken with a note on it to pick up our room keys at the hotel across the street. We went there and they had no idea what we were talking about so we had to carry our luggage back across the street after contacting trip.com who replied IMMEDIATELY (thank you guys so much your customer service is incredible!) we got the number to call the hotel after hours and it turns out they forgot to leave our keys so they sent someone back over to let us into our room. We got into our room and it wasn’t the room we booked, it was a room in the attic that on one side I couldn’t even stand up without hitting my head (I’m 5”3) but it had AC and it was a place to rest our heads so it could wait until morning. The next day when we came down we mentioned the room error and the look the first guy gave me was full of contempt, so his customer service was awful. I know I don’t look like a conventional woman with my hair and tattoos and I understand different cultures can collide but that’s fine, though when the manager came to talk to my fiancé his attitude perked up a bit and he found a smile. They got us in the correct room and this room was a normal size but the ac unit for that room is a portable roll about one that the hose wasn’t sticking out the window with the netting correctly and they tried to come fix it (duct tape) but then the hose broke but my fiancé found a way to shove it out the window and it took awhile to get the room cooled down but then it was great. After that the rest of the trip went well, the woman with the copper/red hair was super nice and overall we really enjoyed our stay. The breakfast was a really good breakfast and the hotel is in a great location with secure parking. Check out Lino’s around the corner for fantastic drinks and the döner place downstairs is killer. It’s most important that most Germans don’t approve of AC so keep that in mind if that’s important to you that you double verify where you book. All the trouble aside we would definitely stay here again, just don’t count on the blow dryer in the room or the AC to work and room service may need to be requested multiple times.

Overall we had a pleasant stay. The hotel is close to the train and bus station so good for those arriving after a long journey. It’s also not too far from the downtown area and has easy access to public transportation. The room was a little small but very comfortable. We didn’t have too many interactions with staff but we were fortunate that the check in desk was open when we arrived as they are only open a few hours a day and the self check in machine could not recognise my booking.

Location: across the street, ~5 mins from the hbf. Reception: allowed early check in; they don’t always have someone at the counter so just give them a call and they will open the door for you (met some other guests, really nice people who helped me make the call!) Lift: old and small but it works! Room: double bed = 2 single bed merge together. had some flies initially because they left the window open to air it, service staff helped to get the flies out. Toilet: small but manageable if you are petite, may not be suitable for big size people as the bathing area is small. Transport: took RNV20 to and fro to the furnicular (which led to other tourist areas), super convenient!

The location is quite good, right outside the train station. The front desk staff spoke decent English. However, the room facilities were a bit lacking, and the room size was small. The lobby was fine though, with a communal lounge table, and the overall lobby environment was pretty good.

The environment is good. Those who have not lived in the attic can try it.