"The room is clean and very cost-effective. There is no restaurant in the hotel, but there is a good restaurant next door. It is a simple and clear express hotel, suitable for family travel. It is some distance from the subway station, about 30 minutes' walk!"
"We had a truly wonderful stay and couldn’t be happier with the experience. From start to finish, the atmosphere was welcoming, comfortable, and relaxed.
Our room was perfect and the hotel was absolutely beautiful.
A special mention has to go to Ipek C, who made such a positive difference to our stay. Her warmth, kindness, and genuine enthusiasm really stood out. She was always smiling, incredibly helpful, and very informative. Her kindness and positivity is rare and made our stay feel special.
It’s clear that the staff here care about their guests, and Ipek C is a real credit to the hotel. I would absolutely recommend staying here and would be delighted to return in the future."
"I arrived around 9 AM and was able to check in early to an upgraded room, which was a nice surprise. The hotel's location is excellent, just a 3-4 minute walk from Ilford station, so it's convenient even with luggage. You can easily access Heathrow, Paddington, and Liverpool Street via the direct Elizabeth Line (which has air conditioning), and King's Cross & St Pancras is also easily reachable. I think this is an especially great choice if you're mainly exploring East London. As it's a budget hotel, the room was a bit small, which is to be expected, but it had all the essential amenities."
"Near the train station. Nice restaurants around
Helpful, friendly staff Sonya, Mohed, Kalam. Honest housekeepers. Room was very clean. Adequate supply of tissue paper. With coffee/tea facilities. Good working air conditioning system and Smart TV.Lifts available.Complementary breakfast. Thanks!"
"Living so remote is because I have to visit relatives, otherwise I generally will not live here 😂 The hotel has no elevator. The luggage has to climb the stairs to move up. The room has no air conditioning and electric fans. It is generally not hot in the UK. The room was large and the two people lived very comfortable. Before leaving on the last day, the front desk staff also sent us a cup of hot coffee for breakfast."
"This is a clean and tidy hotel. Although the hotel is not a big hotel, it is quiet and the room that I have stayed was really tidy and clean as well. Everything in the room worked perfectly. They even provide complimentary tea and coffee in the room! They offered free breakfast for me as well.The air-conditioning worked perfectly. I had a good sleep. Goodbye Travelodge...
If you want me to talk about what could be improved, I can't think of one thing though.
Cheers!"
"Impossible to park, not your fault but very lively outside in the car park eg a man weeping in the middle of the open car park in front of my son. Families complaining about an unmade bed without pillows on arrival didn’t help. Reception staff and kitchen staff very polite."
"It was just okay, but one of the housekeeping staff, the elderly man was so rude , for the price the rooms could be better, but good location, lovely pub downstairs and the waitress that attended to was lovely, didn’t catch her name but short, petite, blonde and cute."
"Even though it's far from central London, it's about a 15-minute walk to the tube station, and there's a bus stop right outside with frequent services. The hotel is basic, but for the price, it's excellent value for money. I would definitely stay here again. Breakfast is an extra £5.99, and it's absolutely worth it compared to prices in the area. The room was small but functional, with a new bathroom. The only minor issue was that when we arrived at Britannia Inn, they directed us to another hotel (Park Hotel) from the same group, about 500m away."
62 reviews
6.8/10
1 night
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9.0/10
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BBertBenThis hotel is pretty good for the price. The room size was just right, and the staff were very friendly. We arrived around 11 AM, and they allowed us to check in early, which was great. The breakfast had a lot of choices and is worth trying.
The only two downsides are: if you walk from Whitechapel, that area feels a bit messy and smells quite strong. Also, the kitchen is really small, but it seems like most Aparthotels in Europe are like that.
EEhime OmokhodionI recently stayed at Novotel London Canary Wharf and it was one of the most enjoyable hotel experiences I’ve had in London. From the moment I checked in, the atmosphere felt modern, welcoming, and effortlessly comfortable.
The highlight of the stay was definitely the view from my room. Waking up to the Canary Wharf skyline and watching the city lights come alive at night was incredible. The floor-to-ceiling windows made the entire room feel bright and spacious, and the panoramic cityscape gave the stay a real luxury feel.
Another standout experience was visiting Bōkan, the hotel’s restaurant and rooftop bar. The views from up there are absolutely breathtaking , you get a stunning panoramic perspective of the whole of London, from Canary Wharf to landmarks across the city skyline. Whether during sunset or later in the evening, the atmosphere is unforgettable. The combination of great food, drinks, and those sweeping views made it one of the best parts of the trip.
The hotel amenities were also excellent. The pool was clean and relaxing, perfect after a long day exploring or working in the city. The gym was well-equipped with everything needed for a proper workout, and the sauna added an extra touch of relaxation that really elevated the overall experience.
Overall, Novotel London Canary Wharf delivers the perfect mix of comfort, modern luxury, amazing facilities, and spectacular London views. I’d happily stay there again and would highly recommend it to anyone looking for a memorable stay in Canary Wharf.
KKL@@Great place to stay very local to tube. All the staff were very polite, friendly, attentive and kind as well as maintaining professionalism. Breakfast had a good selection, however I like the light option but one can clearly enjoy whatever they wish. I slept very well. The rooms were spacious with Aircon and as a bonus I couldn’t hear anyone from other rooms. I would definitely recommend ROCKWELL to others and I would stay here again. Thank you for my stay!
WWangwangjinshuiFantastic location! Plus, the room was a spacious suite. Even though the lighting wasn't the best, it did have two small windows. The welcome fruit was a nice touch, and there was even a bottle of red wine – definitely felt like a special occasion. And the breakfast was delicious too. Worth it!
GGuest UserThis was the first hotel for our family's UK trip. After much deliberation, we chose this Holiday Inn Express which is quite close to the city center. The location is excellent, with easy access to the subway, buses, and trains. The hotel maintained the consistent quality of the Holiday Inn brand. We were also lucky enough to snag a group deal that included parking and some meals. A special thank you goes to Christina, a kind and patient lady who speaks Chinese. Due to the high demand for rooms on the weekend and our first-time use of a Ctrip hotel group coupon, the check-in process was a bit convoluted, but the final outcome was very satisfying. Our family left London happily to begin the next leg of our journey. BTW, we encountered many odd Indian guests; whether it was in the cramped elevator or at the popular breakfast buffet, they all exuded a strange confidence, as if they owned the place. I wonder who gave them that idea 🤔🤔🤔
GGuest UserI expected the room to be small, but it was incredibly cramped, barely allowing two adults to move around. It almost felt claustrophobic. If you're tall or have a larger build, you should seriously consider this. On the upside, it's a great location for sightseeing; you can easily take a double-decker bus to the British Museum, National Gallery, Wallace Collection, and the V&A Museum. It's also close to Euston and St Pancras stations. Taking the Underground from London Heathrow Terminal 4 to Russell Square station takes about an hour. Because the room was so tiny, I was motivated to explore more places and truly enjoy London. I even took a mat to several nearby parks to sunbathe and relax.
My room didn't have a table, fridge, or phone, but it was a good opportunity to experience minimalist living.
Breakfast was the same menu for all 10 days, much like how a full English breakfast doesn't change. However, just like the consistent menu, the breakfast team — Lourenco, Kiddik, and CkeyRL — were always friendly and diligent, clearly striving to do their best every day. Thank you! Thanks to them, I forgot any inconveniences and started each morning in a good mood.
AAnonymous UserThe hotel service was excellent. The concierge offered complimentary luggage storage, and our room was cleaned daily with fresh towels and amenities provided. The room itself was fully equipped with everything we needed. This year, the UK has experienced unusually hot weather, so having air conditioning indoors was a huge plus. The transportation is very convenient, as it's only about 300 meters from Shepherd's Bush, and the Westfield shopping center nearby makes shopping super easy. I'd definitely choose this hotel again for my next visit.
BBoYanboThis is a 'decent' hotel. Yes, that's the word. The facilities aren't brand new, but the mattress in the room is still comfortable, the towels are still soft, the toilet paper is still thick, and the hygiene standards are consistently good. The breakfast is a classic English breakfast, meeting the expected standards for a four-star hotel. The location is excellent, situated in a wealthy area of London with very convenient transportation; the subway station is right next door. And the price, especially during the off-season, offers fantastic value for money. Backed by the Millennium Hotels Group and Singaporean capital, it's surprisingly good – the hotel's own restaurant serves authentic wonton noodles and Hainanese chicken rice! Plus, guests get discount coupons! If I had to summarize in one sentence, I'd say this is a well-managed, old-fashioned but not outdated hotel.
AAnonymous UserPros:
1. Great location with convenient transportation, close to all major attractions.
2. Well-developed surrounding commercial facilities, making it easy to purchase daily necessities.
3. Rooms are cleaned daily and include a safe.
Cons:
1. The building is old and the space is cramped.
2. No air conditioning and poor ventilation. Not recommended during hot summer periods.
3. Street-facing rooms are noisy, with frequent sounds of cars and motorcycles revving their engines.
AAnil ShewakramA memorable hotel stay seamlessly blends comfort, exceptional service, and local charm. The experience begins with a warm, efficient welcome that immediately washes away travel fatigue. Inside the room, pristine cleanliness and thoughtful design create a personal sanctuary, featuring a plush bed and modern amenities. Delightful surprises, like a stunning window view or complimentary local treats, elevate the atmosphere. Exceptional hospitality shines through attentive staff who anticipate needs without intruding. Dining experiences, from a vibrant breakfast buffet to artisan coffee, celebrate regional flavours. Ultimately, a perfect stay transforms a simple lodging choice into a relaxing, unforgettable highlight of the journey.
Some top places to stay in London are near popular attractions like The British Museum, Hyde Park and London Eye—so you can quickly get to top landmarks and amenities you need.
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