Hotels near Ambassador Mall, South Jakarta

stayed at Discovery SCBD Jakarta for 3 nights from Sunday to Wednesday during a business trip and had a very pleasant experience throughout my stay. The hotel's location is one of its biggest advantages. Situated directly opposite Pacific Place Mall in the heart of the SCBD area, it offers easy access to restaurants, cafés, shopping and office buildings, making it an excellent choice for both business and leisure travellers. The room was modern, spacious and exceptionally clean. My favourite feature was definitely the in-room coffee machine. As someone who starts the day with coffee and often works late during business trips, being able to enjoy a freshly brewed cup in the comfort of my room was a thoughtful touch that I truly appreciated. The large work desk by the window was also perfect for catching up on work after office hours, while the comfortable bed and reliable Wi-Fi made the stay even more enjoyable. I also enjoyed the breakfast concept. Instead of a traditional buffet, guests order their preferred dishes from a menu. I appreciated this approach as it helps reduce unnecessary food waste while ensuring that the meals are freshly prepared. What impressed me most was the speed of service — despite being individually prepared, the food was served promptly without a long wait, making breakfast both convenient and enjoyable before heading out for the day. The lobby and common areas are stylish, modern and well maintained, creating a welcoming atmosphere from the moment of arrival. The staff were friendly, professional and efficient throughout my stay, and both check-in and check-out processes were smooth and hassle-free. Overall, Discovery SCBD Jakarta exceeded my expectations in terms of comfort, convenience and thoughtful amenities. I would definitely stay here again on my next visit to Jakarta and highly recommend it to anyone looking for quality accommodation in the SCBD area.

Checking in was decent, we had to wait 20 minutes for the room to be ready and to be fair it was new year's eve on Dec 31st so can't complain. The room is modern and upscale with a touch of traditional Indonesian heritage design. What I love most is the bed and bathroom..especially the rain shower plus the water pressure is perfect. We also received complementary cocholate as well to celebrate new year. Lastly breakfast menu was good, they served western and Indo menus, pastries and desserts. Overall was excellent.

I recently stayed at this hotel, and overall it was a truly wonderful experience that exceeded my expectations. From the moment I arrived, I was greeted by friendly and professional staff who made the check-in process quick and hassle-free. They were always smiling, welcoming, and willing to answer any questions, which immediately made me feel comfortable. The room was spacious, clean, and beautifully designed with modern furniture and elegant décor. The bed was incredibly comfortable, and the pillows were soft enough to ensure a great night's sleep. I also appreciated the attention to detail, such as complimentary bottled water, quality toiletries, and fresh towels provided every day. The housekeeping team did an excellent job of keeping the room spotless throughout my stay. One of the highlights of this hotel was its location. It was conveniently situated near restaurants, shopping areas, and popular tourist attractions, making it easy to explore the city without spending too much time travelling. Public transportation was also easily accessible, which added to the convenience. The hotel facilities were equally impressive. The swimming pool was clean and relaxing, providing a perfect place to unwind after a long day of sightseeing. The fitness centre was well-equipped with modern machines, and the free Wi-Fi connection was fast and reliable throughout the property. I also enjoyed spending time in the lobby, which had a cosy atmosphere and comfortable seating areas. Breakfast was another standout feature. There was a wide variety of delicious food, including fresh fruit, pastries, eggs, local dishes, and international options. Everything was well-prepared and regularly replenished. The restaurant staff were attentive and courteous, ensuring that guests had everything they needed. What impressed me the most was the exceptional customer service. Every staff member I encountered was polite, helpful, and genuinely cared about making guests feel welcome. Whenever I requested assistance, they responded promptly and efficiently, always with a positive attitude. Although no hotel is absolutely perfect, I found very few things to complain about. If I had to mention one small issue, it would be that the walls were slightly thin, so I could occasionally hear noise from the hallway. However, this was only a minor inconvenience and did not significantly affect my overall experience. I would highly recommend this hotel to anyone looking for a comfortable, clean, and well-located place to stay. Whether you are travelling for business, a family holiday, or a romantic getaway, this hotel offers excellent value for money and outstanding hospitality. I will definitely choose to stay here again on my next visit and would not hesitate to recommend it to friends and family.

The hotel is located right in front of the Blok M market area, a busy location with many vehicles often parked directly in front. To access the market, you’ll likely need to maneuver your way through tightly packed cars and motorbikes. Cleanliness is fairly acceptable. However, the toilet in the lobby was out of service during my stay. When I asked, the staff directed me to use the toilets at either the Gramedia Bookstore or Kopi Oey restaurant next door — which was quite inconvenient. The restaurant itself is not part of the main hotel building. Guests have to walk to Kopi Oey for breakfast or other meals. While the semi-open design of the restaurant was initially fine, I had an unpleasant experience when two guests were smoking during breakfast. It really affected my dining experience and left a negative impression. I stayed on the second floor, and unfortunately, both the Wi-Fi and cellular connection were poor. This was especially frustrating as I was traveling for work and needed stable internet for online meetings. The elevator is noticeably slower compared to other Fave hotels I’ve stayed in. There were also some minor disappointments: No tissue was provided in the room. My request for an extra bathmat was denied — something I’ve never experienced at other Fave properties. Lastly, my friend accidentally broke a glass, and we were charged IDR 20,000 for it. While I understand the charge, a little more flexibility or understanding would have been appreciated. Overall, I found the location too hectic, the amenities lacking, and the service not quite up to par. Sadly, I don’t see myself booking this hotel again.

This was our first hotel in Jakarta with the kids, and overall, it was pretty good. While it might not quite measure up to the Shangri-La, for the price, I think it offers incredible value for money. The kids' play area was decent too. I even saw a staff member meticulously folding towels, which showed a good attention to detail. The only thing I didn't quite understand was why kids weren't allowed in the executive lounge, but thankfully, they opened up a meeting room for us to dine in instead.

I had a great overall experience staying at this hotel. From the moment I entered, the lobby smelled really nice and created a relaxing, luxurious atmosphere. The room was clean, comfortable, and the view was absolutely amazing. The staff were friendly and helpful throughout my stay, and the location was very convenient as well. Overall, it was a comfortable and enjoyable stay, and I would definitely come back again.

Excellent location. Beautiful and clean neighborhood. The staff are friendly and always ready to help. There was one very serious issue though: cockroaches! I saw about 5 of them. It's extremely unpleasant when cockroaches are scurrying around your room.

Room facilities are complete, just like an apartement. Spacious room, 3BR, 2 bath room, washing machine, refrigerator, oven etc. The breakfast also tasty, quite variant menu etc What the need to be improved is the room need fumigation, alot of little cockroaches in the room, the waiting time for the lift is frustating :)

Swiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person. Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. . You can get much better hotel at lower price than this is my final conclusion

I've stayed here twice now, and overall it's good, but this time the room was smaller even though it was the same deluxe type. Also, the shower room door was a bit stiff, causing a noisy sound when opening and closing it.