Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 11, 2026
Anonymous UserNice, clean, and spacious room with comfortable beds, a fridge, and a kettle. Everything worked very well. The staff was very friendly and helpful.
The pool is covered, but the water is relatively cold and not suitable for lap swimming. The gym is very small but offers a great view of the city.
The breakfast buffet was good. We felt very comfortable. Overall, recommended for the price.
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Price per night from:CAD 58
Posted on Apr 6, 2026|King Room With City View
jetlaggerGreat solid property and performance all round.. what a great short stay we had.. from the elegant lobby and lounge area through to the beautiful spacious room with lovely views over Surabaya. Exceptionally clean with every quality amenity on offer in room and within hotel confines. The room was peacefully quiet, with a soft comforting bed. Pool and recreational area was set amongst manicured palm trees and gorgeous gardens. The pool was one of the best balanced PH levels I’ve ever swam in. Nice comfortable lounges and ample seating around with some seats submerged along in pool. The refined service level at this hotel is a solid 10/10 from reception/concierge/ room attendants and especially in Pavilion Restaurant. The quality, presentation and variety of food is outstanding at breakfast. Thank you graciously for making our special occasion so welcoming with the beautifully adorable presentation on the bed, lovely celebration cake offered along with the very personal attention from the Sous Chef and charming restaurant staff at Pavilion. Special shoutout to Restaurant ambassador Wachid whom personally escorted our plated celebratory cake to our room. Reception and concierge service was also exceptional, graciously assisting us with our missing luggage wheel dilemma.
JW Marriott and all involved.. till we meet again.. Terih Makasih 🙏🏻
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Price per night from:CAD 109
Posted on Mar 3, 2026|Deluxe Room 1 King Bed
Jans muhdThe best hotel we stayed in Surabaya, conveniently located beside Tunjungan plaza with many restaurants and stores. Walking distance around 5 mins have many chic and hipster cafes worth visiting. Hotel room was clean and very spacious. All the staff was very friendly and accomodating. The best part was the buffet breakfast, with many arrays of foods and live stations. With all the delicous food and warm staff at the restaurant, we really enjoyed the whole breakfast. Highly recommemded!
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Price per night from:CAD 100
Posted on Apr 28, 2026|Deluxe King Room (Newly Renovated)
147DylanExcellent value for money! The location is superb, right next to Guben train station, and there's a large shopping mall downstairs. The bedding was comfortable, ensuring a great night's sleep. Even when I ordered takeout, the concierge staff kindly delivered it right to my room.
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Price per night from:CAD 118
Posted on Nov 26, 2025|Deluxe Twin Room
Guest UserVery low standards of cleanliness.
After checking in, I asked for the floors to be washed because there was dust and small debris everywhere.
Despite this, the staff was very friendly and the breakfast was decent.
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Price per night from:CAD 17
Posted on Jun 3, 2025|Smart Twin Room
Anonymous UserExceeded expectations!
For such an affordable price, I felt like I received 5-star service. Breakfast was included and quite satisfying, and the welcome drink was really refreshing after a long trip.
I dropped my luggage before check-in, and it was super convenient, I even got early check-in, which allowed me to explore the city right away and save both time and money. After check-out, I also left my luggage at the hotel and enjoyed a nearby café before my departure. So helpful!
The facilities were excellent: power outlets conveniently placed for charging, fresh towels and linens replaced daily, complimentary bottled water, and reliable hot water for showers. There’s also a dispenser for hot and cold water refills.
The view from my room was a bonus, I could see Tunjungan Plaza right from the window. The location is perfect, right in the heart of Surabaya.
Absolutely loved my stay at Amaris Hotel Embong Malang Surabaya. Definitely staying here again!
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Price per night from:CAD 22
Posted on Jul 27, 2026|S Room
Guest UserThank you for providing us with excellent service, including the early morning wake-up call request. The taxi booking service was also great. The hotel is clean, comfortable, strategically located, and offers various prices that are still affordable.
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Price per night from:CAD 17
Posted on Feb 7, 2026
rettyncsThe location is super strategic, right in the city center and close to everything. Public transport access is also nearby. I stayed there for 5 nights, and on one day, the room wasn't cleaned even though I had requested it at the front office. I'm a regular here; whenever I need a hotel in the city center, I always choose this one. There's a semi-indoor swimming pool and a mini-fridge in the room. The view from the upper floors is also beautiful.
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Price per night from:CAD 23
Posted on Jul 22, 2026|Standart Room
RevaleriReceptionist ramah, ready 24 jam. Kamar lumayan luas dan bersih juga. Air panas nya kadang kurang panas. Over all oke sih
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Price per night from:CAD 18
Posted on Nov 3, 2023
Ilham
New hotel, when I stayed maybe just a few weeks opening so for the facilities still good and new. Overall it is very good including service, but there are some things that need to be improved, especially for motorbike parking where the access is very steep and leaning and narrow road, which I think can harm guests. Then for the cleanliness of the room, the floor was so dirty that made me keep lifting slippers when in the room because I didn't get a sliper, for the bathroom also the water was bounced. but more plus for this price,because there is a balcony and the room is soundproofed too.
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Price per night from:CAD 26