Hotels near Pasar Keputran, Tegalsari

Great solid property and performance all round.. what a great short stay we had.. from the elegant lobby and lounge area through to the beautiful spacious room with lovely views over Surabaya. Exceptionally clean with every quality amenity on offer in room and within hotel confines. The room was peacefully quiet, with a soft comforting bed. Pool and recreational area was set amongst manicured palm trees and gorgeous gardens. The pool was one of the best balanced PH levels I’ve ever swam in. Nice comfortable lounges and ample seating around with some seats submerged along in pool. The refined service level at this hotel is a solid 10/10 from reception/concierge/ room attendants and especially in Pavilion Restaurant. The quality, presentation and variety of food is outstanding at breakfast. Thank you graciously for making our special occasion so welcoming with the beautifully adorable presentation on the bed, lovely celebration cake offered along with the very personal attention from the Sous Chef and charming restaurant staff at Pavilion. Special shoutout to Restaurant ambassador Wachid whom personally escorted our plated celebratory cake to our room. Reception and concierge service was also exceptional, graciously assisting us with our missing luggage wheel dilemma. JW Marriott and all involved.. till we meet again.. Terih Makasih 🙏🏻

The best hotel we stayed in Surabaya, conveniently located beside Tunjungan plaza with many restaurants and stores. Walking distance around 5 mins have many chic and hipster cafes worth visiting. Hotel room was clean and very spacious. All the staff was very friendly and accomodating. The best part was the buffet breakfast, with many arrays of foods and live stations. With all the delicous food and warm staff at the restaurant, we really enjoyed the whole breakfast. Highly recommemded!

Excellent value for money! The location is superb, right next to Guben train station, and there's a large shopping mall downstairs. The bedding was comfortable, ensuring a great night's sleep. Even when I ordered takeout, the concierge staff kindly delivered it right to my room.

Very low standards of cleanliness. After checking in, I asked for the floors to be washed because there was dust and small debris everywhere. Despite this, the staff was very friendly and the breakfast was decent.

Exceeded expectations! For such an affordable price, I felt like I received 5-star service. Breakfast was included and quite satisfying, and the welcome drink was really refreshing after a long trip. I dropped my luggage before check-in, and it was super convenient, I even got early check-in, which allowed me to explore the city right away and save both time and money. After check-out, I also left my luggage at the hotel and enjoyed a nearby café before my departure. So helpful! The facilities were excellent: power outlets conveniently placed for charging, fresh towels and linens replaced daily, complimentary bottled water, and reliable hot water for showers. There’s also a dispenser for hot and cold water refills. The view from my room was a bonus, I could see Tunjungan Plaza right from the window. The location is perfect, right in the heart of Surabaya. Absolutely loved my stay at Amaris Hotel Embong Malang Surabaya. Definitely staying here again!

I chose this hotel because I had heard it offers great views and is conveniently located near many attractions, including Tunjungan Plaza. However, despite booking a non-smoking room, I was informed upon arrival that only smoking rooms were available. Unfortunately, the cigarette smell throughout the corridor and inside the room was very strong and difficult to tolerate. I considered moving to another room, but since I was only staying for one night, I decided to stay. The staff offered to spray the room with air freshener, but it did not help much. I also tried to adjust the room temperature but could not find the AC remote. It think the hotel uses a central AC system, and the thermostat in the room was missing some buttons, which did not look good. On the positive side, the breakfast was great, with a lot of options, and the view was indeed very nice.

The room was very comfortable. There are 2 lifts for 8 floors. No swimming pool for relaxing, but other facilities are excellent, including the food at the restaurant. I would like to visit this hotel again when I come to Surabaya.

Receptionist ramah, ready 24 jam. Kamar lumayan luas dan bersih juga. Air panas nya kadang kurang panas. Over all oke sih

It’s a decent hotel located in center of Surabaya near to Tunjungan Plaza and Jalan Tunjungan. The room is very standard to everything one person need for few nights stay… nothing fancy. I was assigned room with amazing view from 6th floor. The room is clean and neat and I love that they have smart TV. Wifi is pretty fast and reliable too. One thing for improvement is foul smell on the hallway. I think it’s due to the aging building. However, staffs clean the hallway carpet regularly. I would surely return to this hotel if I go back to Surabaya.

New hotel, when I stayed maybe just a few weeks opening so for the facilities still good and new. Overall it is very good including service, but there are some things that need to be improved, especially for motorbike parking where the access is very steep and leaning and narrow road, which I think can harm guests. Then for the cleanliness of the room, the floor was so dirty that made me keep lifting slippers when in the room because I didn't get a sliper, for the bathroom also the water was bounced. but more plus for this price,because there is a balcony and the room is soundproofed too.