Hotels near Notenburo Tensui, Fujikawaguchiko

This hotel has an incredible view; you can see Mount Fuji clearly right across Lake Kawaguchiko. Onsen is really great. The service was also great, there are convenient shuttle to and from the station or sightseeing places around hote. It was my own mistake for not pre-ordering breakfast, and by the time I asked, it was too late. However, the staff kindly offered to drive me to a nearby convenience store instead. I will definitely be back if I have the chance.

The hotel's front desk staff were warm and courteous, making us feel right at home. Our room had a direct view of Mount Fuji and cherry blossoms by the lake, which was absolutely stunning. Breakfast was included and suited everyone's taste. We also enjoyed the hot spring on the 6th floor. Plus, the hotel offered a complimentary shuttle service to the station, saving us a lot of hassle – truly excellent! The driver was incredibly nice too. This trip will be unforgettable!

First time stay . Thought it come with the private outdoor bath but realize the official website and 3rd party booking us different ,so slightly get disappointed. Overall stay is good with shuttle bus to pick up during arrival and checkout but do take note upon requesting it booking only. The lobby will have snacks and welcome drink which allow u free to take. Room is spacious and clean. The dinner was great who prefer simple and varieties japanese food. The location so far is good is about 15-20min walking distance to kawaguchiko station

The room was spacious and comfortable, and the hotel offers a view of Mount Fuji. Unfortunately, it was raining during my stay, so I could not clearly see the view. The bathroom was quite large compared to many hotels in Japan, and the hotel also provided yukata robes. There was a public onsen available, which was a nice experience after a long day of traveling. The breakfast was delicious, the room was clean, and the staff provided very good service throughout the stay. Overall, the hotel was better than expected and did not feel as old as I originally thought. I had a pleasant stay and would consider staying here again.

Pros: 1. The room was huge! 2. You get a full view of Mount Fuji right from the balcony window. 3. The staff were super friendly, and they even had Chinese-speaking staff members. 4. The hot springs on the fifth floor have both indoor and outdoor options. You can enjoy the views of Mount Fuji while you soak. 5. Both breakfast and dinner provided by the hotel were surprisingly delicious, and there was a good variety too. 6. They offer a shuttle service to and from Kawaguchiko Station. Just make sure to look for the shuttle with three hotel names printed on it. You'll need to remember the hotel's English name to identify it correctly, otherwise, you might end up waiting a long time at the station. I'll definitely stay here again next time I visit Mount Fuji!

The hotel's location is excellent. It's right by the lake, and the red line bus stop is practically at the doorstep, making it super convenient for getting around. You can even see Mount Fuji from your room! Breakfast was incredibly varied and served by room, so it never felt crowded. The onsen (hot spring) was also great; for just 900 JPY, you can enjoy it for free! The water was very hot though, so I couldn't stay in for too long.

For some reason I was not sent a QR Code to my email to check in. I was sent a pin number which was not necessary or utilized. We arrived at the villa several hours early and called to see if we could check in early, they apparently have a strict after 3pm check-in. We found a place and paid to store our luggage and then came back to the villa at 3pm. Again, still had not received the QR Code. Called again, was hung up on. Called back, was told it would take 10 minutes. Called back and was asked for my email, was put on hold then was asked for my email again (which was already provided at booking). Then was asked to send them an email, they didn't get it and then was asked to send to personal icloud email. They finally found my email and sent the QR Code to me at close to 4pm which was an hour after check-in and we had to stand out in the sun the entire time. This was so frustrating and ridiculous. My email address was in the reservation, why it took so long is crazy. The process needs to be updated so this doesn't happen to other people. There was a huge spider above the TV in the corner, we got rid of it but it was creepy. The view from the villa was great! The beds were nice! Loved the double showers! The body sponges are so clever and left our skin feeling smoothe! The clothes drying was very innovative and did work effectively, needed to turn the heater on twice to get the clothes dry. Towel rack on the wall was broken on the right side, the rod wouldn't stay in. The one pot in the kitchen was burnt on the bottom inside, we tried to clean it to use it but could not. We did use the grill to make dinner and it was a wonderful touch!

It was definitely an enjoyable and worthy experience of traditional ryokan with tatami and futon with the best view of Mt. Fuji from the room window! The hotel itself overlooks parts of Mt. Fuji with Lake Kawaguchiko, and we even added on dinner and breakfast during the stay! They are simply one of the best meals during the trips in Tokyo! The onsen is another bonus to enjoy while seeing the view of Mt Fuji, even though it is public hot spring which might be a culture shock. Definitely worth to try it out again to enjoy the traditional Japan vibes around Lake Kawaguchiko.

The staff at Fuji Premium Resort went above and beyond to help us when we had some difficulties.  When we went it was snowing hard and had been involved in a minor car accident. The staff kept registration open late, got us food at no extra charge from the gift shop because the dining area was closed, and arranged transportation for us to get back to our car the next day because it was not able to get up the hill in the icy conditions and no other cost.  The rooms were nice and comfortable and the buffet breakfast in the morning was delicious.  Would absolutely stay with them again.

Excellent hotel with a view of Lake Kawaguchiko. The room is quite spacious, and the staff is very welcoming. The hotel has an onsen, which is essentially a sauna and a hot spring pool, perfect for relaxing after a day of cycling. We booked a room with breakfast and dinner included, both served buffet style. For those not used to eating fish, rice, and other Japanese cuisine in the morning, there are also European croissants, jams, and coffee available. For dinner, the buffet features unlimited crab, but you'll have to contend with the Japanese guests for the crab claws – it seemed to me they choose this hotel specifically for that reason! The cable car is just 30 meters from the hotel, which will take you up a small mountain with a great view of Mount Fuji. It's also quite close to the bus station, about a 10-12 minute walk.