Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 4, 2026
Guest UserThe location is fantastic! You get a great view of Wakayama Castle, day and night, right from your room. There are plenty of restaurants and cafes downstairs, and a bus stop right outside that goes directly to Wakayama JR Station. I'd definitely stay here again on my next visit!
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Price per night from:£33
Posted on Aug 12, 2026|Queen Room
Anonymous User
Visiting this hotel was an incredible experience, and I was utterly captivated by the breathtaking views it offered. The property features both an indoor and an outdoor hot tub, and I must say, the outdoor hot tub is particularly special, providing a stunning backdrop for relaxation. Each morning, I looked forward to a delightful buffet breakfast that exceeded my expectations; the selection was diverse and delicious, ensuring a great start to my day.
The hotel rooms were meticulously maintained, providing a clean and comfortable environment that made my stay even more enjoyable. Location-wise, it couldn't be better situated—nestled right next to the train station, making it easily accessible for travelers. Additionally, there’s a mall adjacent to the hotel, along with a charming bookstore, offering plenty of options for shopping and leisure. Overall, this hotel truly impressed me with its amenities, cleanliness, and prime location!
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Price per night from:£61
Posted on Apr 30, 2026
MouseSkyOn my second night, I discovered the soundproofing was terrible. There was a bunch of 'monsters' in the room next door – it sounded like people from several rooms had gathered, chatting loudly, opening and closing doors constantly, and laughing and shouting hysterically. This went on for a long time. By past midnight, I couldn't take it anymore and went down to the front desk.
I was worried there wouldn't be anyone at the front desk, but there were two gentlemen on duty. They told me a sports team had checked in that day and were probably just overexcited. I told them they either needed to talk to them or I'd have to change rooms. The front desk staff went up and knocked on their door, greeting the group (signaling me to go back to my room first). Not long after, the group finally dispersed.
The hotel service was still very good. Running into those ******* was just bad luck for me. Next time I encounter a similar unexpected situation, I definitely shouldn't think, 'I'll just bear it, maybe they'll finish soon.' I should go down immediately and seek help from the front desk.
I'm curious, which country do those selfish, loud people who disturb others in the middle of the night come from?
The hotel breakfast is complimentary and included by default with the room booking. Although simple, it's completely filling. The restaurant is also open during the day for relaxation and offers free drinks.
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Price per night from:£25
Posted on Jul 3, 2026
LaizixiaweiyideguorenThis hotel was our last stop before heading to Kansai Airport, and it seems many others use it as a convenient layover point before their flight. It's incredibly easy to get to the airport from here; it's about a 7-8 minute walk, just two or three intersections away, to a Wakayama Airport Limousine Bus stop. Personally, I find the airport bus more convenient than the Shinkansen because you can hand your luggage directly to the driver instead of lugging it around. The airport bus costs 1400 JPY and takes approximately 30-40 minutes to reach Kansai Airport, which is actually more convenient than traveling from central Osaka.
Secondly, this hotel, though small, has everything you need. Its bathrooms, both indoor and outdoor, are spotless. The breakfast spread offers a wide variety of choices, including sashimi and seafood rice bowls. Everything is presented in small portions, but it's all very clean and delicious. The hotel provides a map showing nearby attractions. After a bath, complimentary ramen is offered – we didn't try it, so I can't comment on the taste. There are also ice pops.
I particularly recommend the room type I chose because it has a split bathroom layout. The vanity is outside, while the toilet and shower room are enclosed. As many know, some Japanese bathrooms are tiny, with everything crammed into one small space, making it impossible for two people to use at once for washing up and using the toilet. But this bathroom is separated, and it even has a small door that can be pulled shut to create a partition between the wash area and the sleeping area. This is ideal for guests with different schedules. This was a twin room, and it was quite spacious, with enough room to open up our suitcases. All in all, I highly recommend this hotel and this particular room type.
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Price per night from:£48
Posted on Jun 4, 2024|Cave Double Room with Ocean View Bath
Guest User
Nice view nice place, keep you relax staying in the hotel, free parking right beside the hotel, new experience of dinner with great cheese, and a set of breakfast with unlimited coffee give you refresh in morning. But beware of their dinner time at 5:30 and breakfast time in 7:30 that may different than expected.
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Price per night from:£36
Posted on Mar 15, 2026
Gupeiyi
Very good, simple and clean. Just don't choose this if you don't smoke, as it might smell. You can open the window. Very convenient for going out. The surrounding snacks are all pretty good; the skewers, kani-ya, and Shizutetsu supermarket are all very good and the food is fresh. There's a 7-Eleven downstairs, and the beer there is pretty good.
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Price per night from:£26
Posted on Jun 18, 2025
Guest User
The location would be very inconvenient if you don't have a car.
The parking lot is large, so it was very convenient when I visited with a rental car.
The dinner and breakfast were very good.
The hot springs were too hot to stay for long, but the scenery was very nice.
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Price per night from:£108
Posted on Jan 29, 2026
chrsl
Smile Hotel Wakayama is conveniently located right beside Wakayama Castle, making it a great choice for sightseeing and exploring the area. Overall, we had a good stay and a pleasant experience.
Although the hotel’s renovation and interior are slightly outdated, the room was still clean and comfortable. Considering the price and the excellent location, it is more than acceptable and offers great value for money.
What truly stood out was the excellent service from the front desk staff. They were extremely friendly, helpful, and professional. We encountered a problem with our car during our stay, and the staff kindly assisted us by contacting the police and helping us handle the situation, which we really appreciated.
Overall, it’s a great option if you’re looking for a budget-friendly hotel with a fantastic location and outstanding service.
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Price per night from:£16
Posted on May 6, 2025
Guest User
The room is small and the location is remote, but the hotel scenery is really great! The hotel restaurant needs to be booked in advance, and there are no convenience stores nearby, and the restaurant is also far away. Remember to book a restaurant when you check in, otherwise you will have to go hungry. The hotel does not have Chinese service, and English communication is a bit difficult. The hotel's public bathing is free, and there are open-air bath seats. It was windy and rainy on the day I went there, and it was super cold. It was very comfortable to bathe. The location of the men's and women's bathrooms will be swapped, so remember to look at the sign at the door and don't go the wrong way.
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Price per night from:£115
Posted on May 13, 2025
Guest User
It has most things you need from a hotel but I did have some trouble with the self-check in system.
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Price per night from:£13