Hotels near Yasuragitei, Niigata

"I chose this hotel because of its reputation as an old-school establishment, but I was a little disappointed. 1. I have a permanent residence in Japan, so it's understandable that the front desk would ask for my residence card. However, they also insisted on making a copy of my ID, which no other hotel in Japan has ever done, and I found that quite perplexing. 2. There were still hairs from the previous guest stuck to the shampoo bottle in the bathroom, which is simply unacceptable. I wanted to ask the front desk about it, but I was too tired in the evening to even bother. 3. On the bright side, the breakfast was quite good and varied, and the window seats offered a nice view of the city."

"i so happy to have discovered this hotel compared to apa. i like smaller hotels as there are fewer people. lacks vital amenities though"

"I had a wonderful stay here as a solo traveler. The location was very convenient, with easy access to public transportation, restaurants, and convenience stores. The room was clean, comfortable, and had everything I needed for a pleasant stay. The staff were friendly, welcoming, and always willing to help whenever I had questions. The facilities were also well maintained and made my stay even more enjoyable. Overall, I had a great experience and would definitely stay here again if I visit the area in the future. Highly recommended!"

"The hotel's location is excellent, with a variety of great food options right next door. The breakfast provided by the hotel was also delicious. The service was attentive, and transportation was very convenient. Overall, a great experience! 👍"

"Very nice hotel with a large public bath and good facilities (gym, pool etc.). Breakfast is great and they provide the Niigata rice cooked in the traditional way, a must try! Just that there is a distance from the JR station and one of the crossings to get there requires a go up bridge. But you can go around it to avoid it."

"Friendly and helpful staff. Hearty complimentary breakfast. Would be better if bottle of water were offered in the room."

"The hotel itself is quite nice, and the service at the reception desk was excellent. The staff in person were polite and genuinely tried to help with anything I needed during my stay. However, I was very disappointed with the phone service. When I called the hotel and spoke in English, the call was hung up on me. I tried several times and the same thing happened. It did not seem like the staff member on the phone was willing to assist or find a solution. This left a very negative impression. As this is an “International Hotel,” I expected at least basic English communication or an attempt to assist rather than disconnecting the call. I already informed the hotel about this issue and I sincerely hope they improve their phone service permanently. Additionally, the hotel is located 10 mins by walk from the city center so you will likely need to take a taxi to travel around. Overall, the in person service was good but the phone communication experience needs serious improvement."

"The location of the hotel was very convenient it was near to everything. Train station, restaurants and shopping centers. The staff were friendly and the room is clean and decent."

"The hotel itself is not bad. When I checked in, because the Japanese hotels were very rigid, I needed to wait until three o'clock to check in. I went to store my luggage in the morning and then continued to travel. The room is still a bit small, especially a lot of items need to be picked up on the first floor, which is slightly inconvenient; The heated microwave oven is not on the floor of the room I stayed in, a bit tossing! The breakfast is really good, the restaurant has a good view and the food is rich and delicious. But the opening time of the big bath is not understandable, men can't take a bath in the morning~ can be at night! I checked out late at noon, and the front desk also charged me two hours more. In fact, it didn't take that long, so the overall impression was greatly reduced!"

"Very nice hotel. Very comfortable, rooms very nice. Lots of choices of restaurant within the hotel. It's a bit of a walk from the Niigata train station (10mins?) so if it's cold and snowing, maybe abit more challenging, but on a nice weather day, it's a pleasant walk. Staff are super nice. I requested more pillows and towels, and were brought to my room very quickly."