Hotels near Poliklinik Taj, Sekudai

The unit itself is nice but the management do not give customers a good vibe. Everything was wrong from start of checked in. Before checking in I already informed management that I am riding a motorbike. The instructions given to me was to park at level 5. Upon reaching the mall to collect keys. The guards do not allow me to go level 5, no bike is allowed. Told me to go park in the basement but did not tell me that I need to collect a bike card to scan in at the basement carpark for bike. After quite sometime asking around, one of the guard told me to get a bike card from the reception. Next when reached the unit. There is a metal gate. But I was given a key card for the lift and a sensor for the main door. No key for the gate. When texted the management. It’s replied by AI. So I need to take a lift to UG level and see the reception again. I was told there is a manual latch behind the gate. All these troubles could be solved if proper instructions were given to me. I came down from Ipoh, a long ride down and still need to go around finding out how to get into the unit. Upon entering the unit, looks beautiful at first. Then when want to have a shower, there is not a single hook or rack for bath towel. So I have to text again. I was told to hang towel on the curtain rod. But there was no curtain rod. The only rod I saw was a metal rod sticking inside a plastic pail. So texted again and show photo. The reply was hang my towel on the door lock. First time I heard of this. So I went to take my towel. It was a dirty towel with black stained. Send photo to reception. Nothing was done, not even an exchange of towel. Is just silence…. After shower wanted to get some water to drink. It was a water dispenser that is not dispensing. So went down to the supermarket to buy a bottle of mineral water. The only plus point of this place is joined to a mall. That’s about it. I have never rated any hotel or apartment so low before. This is my first and I hope it will be my last.

The room is clean, the bed mattress is firm but the pillows are too soft. Only 3 pillows were given, so I took the liberty to use 2 pillows. So, my poor hubby used one and he did not sleep very well as the pillow was too soft. The toilet looked clean but on close inspection, there were many stains. The shower area has no door nor curtain, thus bathroom/toilet floor will inadvertently be wet after shower. The room has about 5 sockets but two of them were faulty. Having said the above, for the price paid I would say it was a good stay. My hubby thinks so too. I hope the management will look into the issues brought up and I believe after that it will be a much more pleasant stay.

Awesome stay, we been here many times. Easy access to the mall. Nice clean beds. And most importantly friendly team supporting the check in n check out process. You can ask for extra sets of keys n passes if available for bigger apartments

The first day stay at unit 23-05 was terrible with an intense garlic smell lingering upon air con on at night. Bath towel has stain and requested to change at night. Staff replied unfortunately cleaner service is not available at 10.30 pm and no change in the end. Toilet odor was intensely with murky smell and difficulty to breathe. Beds caused itchiness. Pillows too soft and have dirty stains. Caused neck ache the next day. Customer service was not helpful and was largely disregarded in the late evening. Supposedly requested to stay in the same unit for 2 consecutive nights. Unbearable with the stay in 23-05 and was eventually changed to 24-10 which was much conducive for rest.

1. Free but old and dimly lit parking lot. 2. Slow check-in process at the front desk. 3. Strong smell of soap in the hallway. 4. The room was okay, but there was no toothbrush or slippers. There were a lot of hairs and black spots on the bed, and the towels were dirty. I contacted the front desk to change the sheets and towels, and it took 20 minutes for someone to arrive. 5. You have to carry your luggage up the stairs from the parking lot to the front desk. A sign on the stairs says the door closes at 12, so you have to use the main entrance. 6. Very limited breakfast options, and the milk was sweet. Fried eggs cost extra.

Parking outside the hotel was scarce and hard to find. The room's wooden floor felt sticky and wasn't very clean. The shower space in the bathroom was cramped, and the water pressure was low. The hairdryer borrowed from the front desk was hit or miss, likely due to a faulty cable. Soundproofing in the room wasn't great, and I could often hear noise from outside. On the plus side, there was free breakfast in the morning, but unfortunately, there were no eggs left after 9 AM.

The premise is facing water piping leaking, sounds and smell issues especially washrooms. Aging and tired hardwares. Chipped off wall and door paints, floors full paints drop marks, moist smell. Besides the location at Sutera area, much improvement needed even as a 3 stars stay. Good is nearby to F&B outlets, the night shift security officer to ensure safety.

I had a wonderful stay at this hotel. The room was clean, spacious, and comfortable, with all the necessary amenities. The staff were friendly, professional, and always ready to help. The location was convenient, close to attractions and transport. Overall, it was a pleasant experience, and I would happily stay here again.

The location is good. Surrounding full with restaurants. And 5 mins walk to Sutera Mall

Beautiful, spacious, and comfortable house with a lovely night view. Plenty of eateries nearby.