Hotels near The Ranee Museum, Kuching

The hotel ambiance exudes old-money charm. During my stay, I even had the pleasure of seeing their Sultan King. The staff were all very friendly and accommodating. The hotel's location is excellent, said to be in the best 'feng shui' spot, feeling grand and impressive. It directly faces the river, and in the evenings, it's very convenient to stroll along the riverside to Marina Bay Sands. The only issue was that the air conditioning wasn't cooling when I checked in, but it was resolved after I reported it. Later that night, I discovered the shower gel dispenser was nearly empty, and no product would come out. Then, the shower drain clogged, quickly flooding the entire bathroom during my quick shower. The hotel does show some signs of aging facilities, but everything else was great.

My stay at Sheraton Kuching Hotel was both comfortable and refined. The room was spacious, immaculately maintained, and designed with thoughtful details that created a sense of calm and ease. The service was consistently professional and gracious, reflecting a high standard of hospitality. From arrival to departure, the atmosphere felt polished yet welcoming, making the stay truly relaxing. A well appointed hotel that offers a seamless and enjoyable experience . The hotel is nearby at eatery area like Top Spot Seafood restaurant and nearby Waterfront. I would gladly return.

The hotel is beautifully designed, with an elegant atmosphere that creates a very comfortable stay. The interior is stylish, and the bed was exceptionally comfortable, allowing me to have a great night's sleep. However, I believe the hotel should pay more attention to housekeeping and quality control, especially considering it is a newly opened property. The white coffee table in my room was covered with a noticeable layer of dust. When I wiped it with my hand, dust came off immediately. Surprisingly, the other tables in the room were clean, so it seemed that this particular table had been overlooked. I also found dust on the floor beside the glass panel next to the bathtub, which looked as though it had not been cleaned. In addition, there was a loose screw beside the fish tank, along with visible traces of unfinished construction or installation work. These details should have been properly cleaned up and inspected before the room was handed over to guests. The weighing scale also had visible dirty marks on it, which did not leave a good impression. Another disappointment was that I called Guest Services twice to report these issues, but no one answered either call. In the end, I gave up trying. Overall, I genuinely enjoyed the hotel's beautiful design, elegant ambience, and comfortable bed. My experience would have been much better if more attention had been given to cleanliness, room inspection, and guest service. I hope the management will address these issues, as the hotel has great potential to provide an excellent guest experience. Should the hotel require further clarification, I would be happy to provide videos documenting the issues I encountered during my stay. I hope this feedback will be helpful in improving the overall guest experience. Room 501

Room with sea view was absolutely perfect. The panoramic ocean view from our room were breathtaking, green, fresh. The staff went above and beyond to ensure our every need was met. Very calm pool to swim. Private beach access was ideal for relaxing vacation.

Exceptional Hospitality That Made My Birthday Special I recently had the pleasure of staying at Pullman Kuching Hotel, and it was truly a memorable experience. I chose to celebrate my birthday there, and the team went above and beyond to make it special. A heartfelt thank you to I-Rene Saw, the Guest Experience Manager, and her wonderful team for their thoughtful arrangements. They beautifully decorated the room, surprised me with a birthday cake, and put us to a newly renovated room. These small yet meaningful gestures made a big difference and created a warm, celebratory atmosphere. We thoroughly enjoyed our stay — the service was attentive, the room was comfortable and modern, and the overall experience exceeded our expectations. I highly recommend Pullman Kuching Hotel for anyone looking for a relaxing and memorable stay. Thank you once again to I-Rene and the team for making my birthday so special!

Friendly staff, faster checkin and checkout process. Bilik pun bersih cuma mungkin pihak hotel boleh perbaiki lubang bilik mandi yg kdg2 trsumbat.

Need some maintenance to the shower area, bedside table, door lock, etc. The aircon in the reception lobby is dripping as well. Overall, the windows in the room is thick enough to filter out the traffic sound. The dining area has good view. However the windows need cleaning from outside. Breakfast is basic but acceptable.

4🌟 stay at Riverside Majestic Hotel Astana Wing for 4D3N. Overall, it was a comfortable stay with very friendly and helpful staff throughout our trip. Housekeeping also did a good job with room cleanliness and bed arrangement daily. One of the best parts of the stay was the beautiful view overlooking the Kuching Waterfront. The sunset view from the room was really nice and relaxing, especially during the evening. Breakfast had quite a good variety. During our 4D3N stay, the live stall consistently served Laksa Sarawak and Kolomee, which was a nice local touch. The salad section and some hot dishes were changed daily as well, so breakfast did not feel too repetitive. However, for a 4-star hotel, there are still quite a number of maintenance details that need improvement. On our first night, we faced an issue with the air-conditioning not being cold enough. After informing the front counter, the staff responded well and arranged a room change for us. The second room had much better air-conditioning. Another small point for improvement is the room amenities. Coffee and tea were only replenished on the first day of check-in and not refilled during the following days. Overall, still a pleasant stay with good service from the team, but the hotel facilities and maintenance can definitely be improved further.

The beach view... It's just that our chalet the doorknob since to have faulty as when we check-in the doorknob a bit hard to open.... The rest ok.

We booked this place last minute after denied check in at another place only to be able to stay at the said hotel after few hours. Forced to cancel and never stay in the unit but had an experience dealing with the owner. Although it cant be refunded but lets assume its a good place based on the pictures alone haha