Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 5, 2026
Guest UserThis was my second stay, for five days, and I was given a room without a sea view, haha. There were strange little bugs on the table in the room, which was annoying. The shower experience in the bathroom was, as usual, not great. It was hard to squeeze out the shower gel because the pump was broken. Water splashed everywhere, so the wet and dry separation wasn't good. The breakfast was decent, semi-buffet, but lacked vegetables and fruits.
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Price per night from:THB 1,592
Posted on Apr 7, 2026|Superior Room - 1 Bed
Guest UserI recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience.
First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression.
On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered.
The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to.
On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel.
I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.
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Price per night from:THB 1,136
Posted on Jul 4, 2026
Yrag_UAYThe hotel is conveniently located near Chinatown and several popular attractions. The front desk staff are enthusiastic and there are Chinese signs available. The double room was spacious. I suggest adding more variety to the breakfast buffet. It's also within walking distance to the Royal City.
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Price per night from:THB 1,290
Posted on Aug 9, 2026|Standard Loft
Anonymous UserI had a really pleasant stay at Airobedz Manila. The room was clean, comfortable, and well-maintained, and the bed was especially comfortable. The staff were friendly, accommodating, and always willing to assist whenever I needed anything.
The location is also convenient, with restaurants, convenience stores, and transportation options nearby. I really appreciated how easy it was to get around.
Overall, Airobedz Manila offers great value for money. It’s a simple and comfortable place to stay, especially if you’re looking for somewhere clean, convenient, and affordable. I would definitely consider staying here again on my next trip to Manila. Highly recommended!
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Price per night from:THB 441
Posted on Jul 15, 2026
Angelica PonioTo be honest we change room 2x! The TV was broken at first.. and then next the aircon ! I cant imagine we transfer room at 3:30am what a hassle.. no signal in our room and very slow connection of wifi!
The place is infront of the mall thats the good thing. You can rome arounf the mall when u have free time.. The place is also near the quiapo church and chinatown
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Price per night from:THB 704
Posted on Aug 18, 2026|Aqua Room (Small Family Room)
Joy Ann CaranzaBucket list item checked off! My child really enjoyed it and was delighted by the fish in the aquarium. The only downside was the noisy door when opened. We’ll definitely come back—hopefully when it’s not raining and we have more time, so the child can enjoy it even more.
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Price per night from:THB 1,448
Posted on Apr 23, 2026
Guest User
Every time i need to stay in Manila it always goes to Sogo Malate, you've not to worry about parking that's the most important to me.. Well I'm a frugal person😁 i just need a shut eye and a nice hot shower, nothing more. Angel's pizza,BPI & Mc Donalds are just around the corner ..
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Price per night from:THB 610
Posted on May 3, 2026
Anonymous User
The location was good and very convenient. The room itself was decent, but not very clean—especially the windows, which were quite dusty. In our first room, the air conditioner wasn’t working properly so it was too warm, and we had to request a transfer. Thankfully, the second room had a functioning aircon.
However, we noticed several issues during our stay. Some of our companions had problems with their shower not working, and when they were supposed to be transferred, the next room’s aircon also wasn’t cooling properly. There were quite a few inconveniences overall.
The reception staff didn’t seem very accommodating or responsive to concerns. It may have been due to a high volume of guests, but it would have helped if concerns were acknowledged more promptly. The lobby was also quite warm, which made it uncomfortable not just for guests but also for the staff in corporate attire.
The surroundings can be a bit noisy since the location is close to busy areas. Overall, since this was our first time staying here for a nearby event, we appreciated the convenient location and affordability. However, the overall experience was around 6/10. I hope they can improve the room conditions and address maintenance issues moving forward.
We also didn’t get the chance to take photos of the room for reference. I hope improvements can be made, as the place itself has a lot of potential and the location is really good.
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Price per night from:THB 863
Posted on Jun 10, 2026|1 Bedroom Without Balcony
LMTBFirst of all, I would like to say that the staff was friendly and apptoachable but the thing was checking in and out took too long since they dont have their own table or place to properly process the papers. The place were bigger than the usual I bookedl before . The room has I double deck and 1 double bed. It was clean and the bed is comfortable. I just wanted to recommend to upgrade the cooking stove into induction, it was old and rusted which wasted electricity. They provide sleepers for 4 people. You need to bring your own shampoo and toiletries. If need cleaning and help just inform the staff. Few upgrades is irecommended
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Price per night from:THB 496
Posted on Jul 21, 2025|Family Room
Brendon VWe had a wonderful stay at the hotel. The room was clean, spacious, and well-maintained, with a comfortable bed and all the necessary amenities. The staff were incredibly friendly, welcoming, and always ready to help with a smile. We especially enjoyed the delicious breakfast buffet and the relaxing ambiance throughout the property. The location was also perfect—conveniently close to key attractions and public transport. Housekeeping was prompt and attentive, ensuring our stay was stress-free. Overall, it was a pleasant experience that exceeded our expectations. We would highly recommend this hotel to anyone looking for comfort, convenience, and great service.
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Price per night from:THB 471