Hotels near Makkah Museum, Makkah
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Best Hotels near Makkah Museum
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From JPY 5,519
From JPY 7,000
From JPY 5,996
From JPY 7,143
9.0/10
Great303 reviews2.79km from Makkah Museum
No. 14 of Premium Hotels in MakkahFrom JPY 21,262
8.9/10
Very Good242 reviews2.76km from Makkah Museum
No. 6 of 4-Star Select Hotels in MakkahFrom JPY 18,753
From JPY 5,877
9.4/10
Amazing175 reviews3.39km from Makkah Museum
No. 6 of Premium Hotels in MakkahFrom JPY 27,210
From JPY 5,590
From JPY 7,549
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Verified Reviews From Guests at Makkah Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
9.6/10
Amazing
GGuest UserThe reception area and the number of staff are completely inadequate for a hotel of this caliber. The staff themselves are friendly, but the waiting time to check into the rooms is far too long.
9.4/10
Amazing
GGuest UserMy stay at Swissôtel Makkah was excellent in every aspect.
The hotel’s exceptional proximity to Al-Masjid Al-Haram is a major advantage, making it extremely convenient for prayers and Umrah without any transportation hassle.
One of the standout features is that the hotel offers two entrances: the main entrance and an additional side entrance, which allows for smooth and quick access in and out of the hotel. This is a very practical feature, especially during peak times.
The food was outstanding, with high quality and great variety. Most importantly, the restaurant staff were incredibly dedicated and attentive, always going the extra mile to ensure we were comfortable and well taken care of.
Another point worth highlighting is the hotel’s flexibility and professionalism, as they kindly allowed us a late check-out extension of two hours, which was greatly appreciated and added to the overall comfort of our stay.
Overall, Swissôtel Makkah is an excellent choice for anyone looking for a prime location, exceptional service, and high-quality dining, providing a truly comfortable and memorable experience near the Holy Mosque.
9.4/10
Amazing
AAnonymous UserThe facilities and amenities are actually good, but the offer of the room type does not actually mathces the description and picture associated. When we pick kaaba view and we see that the picture associated is clear kaaba view, the perception is the room is clear kaaba view without obstruction. However, it's disappointing to find out that the view of the romm to the kaaba was actually obstructed by a crane. This should not happe
9.2/10
Great
IIbra_Dear Trip.com Customer Support Team,
I am writing to formally file a complaint regarding my recent stay at Mövenpick Hotel & Residence Hajar Tower Makkah, which was booked through your platform. Unfortunately, my experience did not meet the standards expected from a hotel of this category, nor the information confirmed prior to arrival.
1. Early Check-in Confirmation Not Honored
Before my arrival, I received a message from the hotel requesting confirmation of my check-in time if it was before 12:00 PM. I confirmed this accordingly. However, upon arrival, I was informed that no room was available and was asked to wait until around 4:00 PM, under the pretext that this is the standard check-in time. This was both disappointing and exhausting, especially after travel, and contradicted the prior communication from the hotel.
2. Bathroom Plumbing Issue
On the first day, I encountered a serious issue in the bathroom where water overflowed and accumulated, making it impossible to shower or even use the sink properly. Although the issue was eventually repaired, it significantly affected my comfort during the first day of my stay.
3. Repeated Unfulfilled Requests (Pillow and Blanket)
I requested an extra pillow and blanket multiple times (at least four separate requests). Each time, I was assured that they would be delivered shortly, yet they never arrived. This reflects poor service follow-up and lack of coordination.
4. Incorrect Breakfast Restaurant Assignment
At check-in, the reception staff encoded my room key with access to a breakfast restaurant that was extremely limited in size, overcrowded, and of noticeably low quality. Often, there were no available tables, forcing guests to wait.
Every morning, hotel staff verified my eligibility to enter this restaurant. However, on the last day, a different employee informed me—unexpectedly—that my booking actually entitled me to access a higher-quality, more premium breakfast restaurant, which I immediately visited. This means I was wrongly deprived of the service level included in my booking for the majority of my stay.
---
Considering all the above issues—miscommunication, delayed room availability, maintenance problems, poor service responsiveness, and incorrect service allocation—I believe this stay fell far below reasonable expectations.
I kindly request that Trip.com review this matter and provide appropriate compensation for the inconvenience and service failures I experienced, whether in the form of a partial refund, Trip.com credit, or another suitable resolution.
I trust Trip.com’s commitment to customer satisfaction and look forward to your response.
Thank you for your time and attention.
Kind regards,
Ibrahim Ahmed
9.0/10
Great
GGuest UserFantastic hotel. Extremely clean (and fragrant lobby). We had a twin deluxe room with Haram view; spacious, comfortable and plush. Breakfast was also solid with good hours (6:00 to 10:30). We checked out on a Friday and they allowed us to check out after Jummah salah.
The hotel is actually quite close to the Haram. From reviews online I was unsure, but in practice it's a few minutes walk to King Fahd Gate 79. For getting into the Haram I think it is quicker door-to-door than the Clock Tower hotels. For getting back from the Haram to the hotel, that is a bit longer depending on where you exit the masjid anddue to a slight uphill walk (nothing very demanding, non-elderly should be fine), though the walkway gets congested at busy times.
Alternatively, there is a shuttle which takes you from the main hotel entrance to street level in less than 2 minutes; from there you take escalator/lift to the Haram.
Would highly reccommend; only cons here would be no lotion in the bathroom and shower water pressure/temperature was not that high (very minor issues!)
8.9/10
Very Good
AAnonymous UserPrice: Very cheap for a 4-star hotel. Good value for money.
Location: Quite far, located in the an Naseem area, but like the vive there.
Shuttle bus : very excellent and very punctual.
Room: Overall okay, but the toilet is quite small.
Breakfast: Has a good variety, but the menu is almost the same every day. I stayed for 7 nights and ended up eating nearly the same items daily.
Staff: Generally okay, but there was a serious incident that affected my stay. One night, a bellman attempted to open my room door 2–3 times. Fortunately, I had engaged the inner lock, so he was unable to enter fully. He was accompanied by other outsiders, which was a clear breach of guest privacy and safety.
I immediately made a complaint to the reception. They offered a room upgrade, but the room change process took a very long time. I waited from before Maghrib until after Isya, and eventually had to go to the reception myself to follow up.
Wi-Fi: After changing to the new room, the Wi-Fi signal was very weak. I had to sit near the lift area just to get a stable and stronger internet connection, which was very inconvenient.
8.9/10
Very Good
GGuest UserExcellent location and cleanliness. Room size was good and partial Kaaba was an excellent experience. Tower Lifts could be busy at prayer times but hotel lifts were good.
Cleaning and catering staff were welcoming.
8.9/10
Very Good
Nnita88Our second time here and it has always been a great experience with the hotel rooms.
The shuttle service to masjidilharam is perfect, but the gate under clock tower most times are closed, unlike before. So we have to divert to jabal umar area before arriving the outdoor courtyard.
8.7/10
Very Good
GGuest UserAbsolutely amazing!
Clean and very helpful.
We had a beautiful room with a great view of the Qatari mosque.
We went during Ramadan, and the main mosque was extremely crowded. So it was ideal that there's a large, beautiful mosque right across from the hotel where we prayed wonderful Taraweeh. We really enjoyed our stay.
8.1/10
Very Good
YYasirSolangiExcellent hotel with great service and a nice breakfast. Highly recommended! Compared to other hotels, this offers the best value for money. However, the location is on a hill, which may be difficult for elderly guests to access.
Frequently asked questions
What are the best places to stay in Makkah?
Some top places to stay in Makkah are near popular attractions like Masjid al-Haram, Al Kaaba and The Clock Towers—so you can quickly get to top landmarks and amenities you need.
What is the average price of a hotel in Makkah for this weekend?
According to Trip.com’s latest 12-month data, 3-star hotels in Makkah have an average price of JPY 19,666 per night this weekend. For 4-star hotels, the average rate is JPY 29,575 per night. If you’re seeking luxury, 5-star hotels in Makkah typically cost JPY 82,145 per night this weekend.
What is the average nightly price of hotels in Makkah on weekdays?
Based on Trip.com’s latest 12-month data, the average nightly rate for 3-star hotels in Makkah on weekdays is JPY 19,415. For 4-star hotels, the average cost is around JPY 28,801 per night. For a luxury stay, 5-star hotels in Makkah generally have an average price of JPY 80,362 per night on weekdays.
What hotels in Makkah offer an especially good breakfast?
Begin your day with a tasty and satisfying breakfast! Swissotel Makkah (price from JPY 28,739), Hilton Hotel & Convention Jabal Omar Makkah (price from JPY 7,549) and Makkah Clock Royal Tower, A Fairmont Hotel (price from JPY 33,875) provide the best breakfast to start your day.
Which hotels in Makkah provide fitness facilities?
Time Ruba Hotel & Suites (price from JPY 4,897), Violet Al Azizia Hotel (price from JPY 5,446) and Hilton Hotel & Convention Jabal Omar Makkah (price from JPY 7,549) include fitness facilities, so you can maintain your routine while traveling. Stay on track with your fitness goals while on the go!
What are the best hotels with a spa in Makkah?
A spa hotel can make your trip more enjoyable with relaxing amenities. Makkah Clock Royal Tower, A Fairmont Hotel (price from JPY 33,875), Address Jabal Omar Makkah (price from JPY 21,142) and Park Inn by Radisson Makkah Al Naseem (price from JPY 6,521) are great choices for spa hotels offering quality services.
What are the best hot spring hotels in Makkah?
Hotels with hot springs provide a perfect way to relax and recharge during your stay. Raffles Makkah Palace (price from JPY 58,075) offers hot springs for a soothing stay.
Which hotels in Makkah have pools?
Time Ruba Hotel & Suites (price from JPY 4,897), Violet Al Azizia Hotel (price from JPY 5,446) and Novotel Residences Makkah (price from JPY 7,573) are excellent options for hotels with swimming pools. Book your stay to enjoy the pool and make your trip more enjoyable.
What are the best hotels in Makkah near Masjid al-Haram?
Some standout hotels in Makkah close to Masjid al-Haram include Pullman ZamZam Makkah (price from JPY 23,794), Mövenpick Hotel & Residence Hajar Tower Makkah (price from JPY 28,428) and Swissotel Makkah (price from JPY 28,739), all within easy walking or transit distance of Masjid al-Haram, perfect for travelers wanting to explore the landmark and its surroundings.
How to get good deals on hotels in Makkah?
Find the best hotel deals and promotions on Trip.com, available year-round for both first-time and loyal users. Please check the promotions page to see what promotions are available now on Trip.com.
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