Hotels near Al Hijaz Mall, Makkah
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Best Hotels near Al Hijaz Mall
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From SAR 135
From SAR 102
From SAR 127
From SAR 312
9.0/10
Great307 reviews3.82km from Al Hijaz Mall
No. 14 of Premium Hotels in MakkahFrom SAR 469
From SAR 198
From SAR 54
From SAR 128
8.9/10
Very Good245 reviews3.7km from Al Hijaz Mall
No. 9 of 4-Star Select Hotels in Saudi ArabiaFrom SAR 418
9.5/10
Amazing182 reviews4.21km from Al Hijaz Mall
No. 6 of Premium Hotels in MakkahFrom SAR 570
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Verified Reviews From Guests at Makkah Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
9.6/10
Amazing
GGuest UserThe reception area and the number of staff are completely inadequate for a hotel of this caliber. The staff themselves are friendly, but the waiting time to check into the rooms is far too long.
9.4/10
Amazing
NNurjuhaida Mohamad ShahirWe had a wonderful stay at the hotel. The location is excellent, with easy access to the Haram, making it very convenient for prayers and daily activities.
The check-in and check-out process was smooth, the housekeeping team did a great job throughout our stay, and the breakfast spread offered a wide variety of options every day.
The highlight of our stay was undoubtedly the Kaaba view from our room. It was truly a memorable and special experience that we will always cherish.
Thank you to the entire team for the warm hospitality. We would gladly stay here again and highly recommend this hotel to anyone visiting Makkah.
9.4/10
Amazing
FFara FaisalI booked this hotel for 1 night to celebrate our anniversary. The view was awesome!! The receptionist very helpful but one thing that i can recommend is to upgrade breakfast menu seems like nothing much to eat and all same.
9.1/10
Great
IIbra_Dear Trip.com Customer Support Team,
I am writing to formally file a complaint regarding my recent stay at Mövenpick Hotel & Residence Hajar Tower Makkah, which was booked through your platform. Unfortunately, my experience did not meet the standards expected from a hotel of this category, nor the information confirmed prior to arrival.
1. Early Check-in Confirmation Not Honored
Before my arrival, I received a message from the hotel requesting confirmation of my check-in time if it was before 12:00 PM. I confirmed this accordingly. However, upon arrival, I was informed that no room was available and was asked to wait until around 4:00 PM, under the pretext that this is the standard check-in time. This was both disappointing and exhausting, especially after travel, and contradicted the prior communication from the hotel.
2. Bathroom Plumbing Issue
On the first day, I encountered a serious issue in the bathroom where water overflowed and accumulated, making it impossible to shower or even use the sink properly. Although the issue was eventually repaired, it significantly affected my comfort during the first day of my stay.
3. Repeated Unfulfilled Requests (Pillow and Blanket)
I requested an extra pillow and blanket multiple times (at least four separate requests). Each time, I was assured that they would be delivered shortly, yet they never arrived. This reflects poor service follow-up and lack of coordination.
4. Incorrect Breakfast Restaurant Assignment
At check-in, the reception staff encoded my room key with access to a breakfast restaurant that was extremely limited in size, overcrowded, and of noticeably low quality. Often, there were no available tables, forcing guests to wait.
Every morning, hotel staff verified my eligibility to enter this restaurant. However, on the last day, a different employee informed me—unexpectedly—that my booking actually entitled me to access a higher-quality, more premium breakfast restaurant, which I immediately visited. This means I was wrongly deprived of the service level included in my booking for the majority of my stay.
---
Considering all the above issues—miscommunication, delayed room availability, maintenance problems, poor service responsiveness, and incorrect service allocation—I believe this stay fell far below reasonable expectations.
I kindly request that Trip.com review this matter and provide appropriate compensation for the inconvenience and service failures I experienced, whether in the form of a partial refund, Trip.com credit, or another suitable resolution.
I trust Trip.com’s commitment to customer satisfaction and look forward to your response.
Thank you for your time and attention.
Kind regards,
Ibrahim Ahmed
9.1/10
Great
GGuest UserI had a wonderful stay at Jabal Omar Marriott Hotel Makkah. Everything about the experience exceeded my expectations. The hotel is extremely well-organized, making check-in and daily routines smooth and stress-free. One of the highlights was the cleanliness—every area of the hotel, from the rooms to the common spaces, was spotless and very well maintained. It really made the stay comfortable and relaxing.
A special mention goes to the breakfast crew, who were absolutely fantastic. They were friendly, attentive, and always ready to help, creating a warm and welcoming atmosphere each morning. The service they provided truly stood out.
Overall, I highly recommend this hotel for anyone visiting Makkah. It combines excellent service, great organization, and outstanding cleanliness for a truly enjoyable stay.
9.0/10
Great
AAhmed al bulushiThe breakfast need improvement by variety and most of the food was cold.
Staff are great and hotel was really nice.
Additionally the lounge acess timing need to be more flexible specially as we want to pray in Masjid Al Haram its very tight for example snack time that is between 7 PM to 9 PM, also I dont know why they call it snack time that I discovered its dinner.
This is the view from the room I booked partial Kaaba view.
9.0/10
Great
GGuest UserFinding a hotel that balances spiritual proximity with exceptional value is rare, but this property delivers flawlessly. Situated less than 400 meters from Masjidil Haram, the location offers effortless access for daily prayers. The rooms are immaculately clean, providing a peaceful sanctuary to rest, and the breakfast spread is truly tremendous—nourishing and varied. Given the unmatched convenience and the high standard of hospitality, the pricing is incredibly reasonable. A deeply satisfying stay that honors its cost completely
8.9/10
Very Good
AAnonymous UserPrice: Very cheap for a 4-star hotel. Good value for money.
Location: Quite far, located in the an Naseem area, but like the vive there.
Shuttle bus : very excellent and very punctual.
Room: Overall okay, but the toilet is quite small.
Breakfast: Has a good variety, but the menu is almost the same every day. I stayed for 7 nights and ended up eating nearly the same items daily.
Staff: Generally okay, but there was a serious incident that affected my stay. One night, a bellman attempted to open my room door 2–3 times. Fortunately, I had engaged the inner lock, so he was unable to enter fully. He was accompanied by other outsiders, which was a clear breach of guest privacy and safety.
I immediately made a complaint to the reception. They offered a room upgrade, but the room change process took a very long time. I waited from before Maghrib until after Isya, and eventually had to go to the reception myself to follow up.
Wi-Fi: After changing to the new room, the Wi-Fi signal was very weak. I had to sit near the lift area just to get a stable and stronger internet connection, which was very inconvenient.
8.4/10
Very Good
EEren_SHKThe hotel was great, clean, and staff is extremely welcoming & helpful… the location of the hotel is a bit far from the masjid al-Haram, however, the hotel has their own buss waiting right outside the hotel lobby operating 24/7 to drop you to Sheb Amer bus station… also the bus waits for you in section A platform C-23
8.1/10
Very Good
GGuest UserHuge thanks and appreciation to the receptionist, Sara! She was a wonderful example of dedicated nationals who go above and beyond to serve the guests of God (referring to pilgrims or visitors to holy sites) with such warmth, cheerfulness, and excellent service. My thanks also go to the buffet staff and our Saudi coffee server, Abdulmajeed, and the rest of the team. Thanks to everyone for a truly unique experience!
Frequently asked questions
What are the most popular hotels near Al Hijaz Mall?
Al Ebaa Hotel (price from SAR 300),Nasamat Makkah Hotel (price from SAR 166) and DoubleTree by Hilton Makkah Jabal Omar (price from SAR 474)
are the most popular hotels.
What are the best hotels near Al Hijaz Mall with parking?
If you're planning a road trip to Makkah Al Hijaz Mall, consider staying at Al Ebaa Hotel (price from SAR 300),DoubleTree by Hilton Makkah Jabal Omar (price from SAR 474) and Hilton Hotel & Convention Jabal Omar Makkah (price from SAR 192) , these hotels all offer parking.
What hotels near Al Hijaz Mall offer great breakfasts?
A good breakfast is all you need to kick-start your day. If you're after a hotel in Makkah near Al Hijaz Mall with an excellent breakfast, you can consider staying Al Ebaa Hotel (price from SAR 300),Nasamat Makkah Hotel (price from SAR 166) and DoubleTree by Hilton Makkah Jabal Omar (price from SAR 474) .These hotels are very popular, so book early.
Which hotels near Al Hijaz Mall have gyms?
As people become more health-conscious, many hotels now include fitness rooms. Hilton Hotel & Convention Jabal Omar Makkah (price from SAR 192),Address Jabal Omar Makkah (price from SAR 506) and Al Kiswah Towers Hotel (price from SAR 104) are some of the top hotels with fitness rooms.
Which hotels near Al Hijaz Mall have free Wi-Fi?
Free and reliable Wi-Fi is a must when you're travelling.
Nasamat Makkah Hotel (price from SAR 166),DoubleTree by Hilton Makkah Jabal Omar (price from SAR 474) and Address Jabal Omar Makkah (price from SAR 506)
are all popular hotels that have free Wi-Fi.
What luxury hotels are near Al Hijaz Mall?
Address Jabal Omar Makkah (price from SAR 506),Hilton Hotel & Convention Jabal Omar Makkah (price from SAR 192) and Jabal Omar Marriott Hotel, Makkah (price from SAR 532) are popular picks for luxury hotels.
Makkah Hotels near Al Hijaz Mall Information
| Number of Reviews | 9,764 |
|---|---|
| Total Properties | 71 |
| Weekday Avg. Price | SAR 1,241 |
| Weekend Avg. Price | SAR 1,251 |
| Trending hotel | Al Ebaa Hotel |
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