Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Mar 21, 2026
Guest User
The reception area and the number of staff are completely inadequate for a hotel of this caliber. The staff themselves are friendly, but the waiting time to check into the rooms is far too long.
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Price per night from:THB 9,811
Posted on Jun 29, 2026
Aida@richNear to Kaaba and very satisfied with the room. Even didn’t booked kaaba view, the city view was amazing. The breakfast menu were same everyday but after all the services was so good. Will try to book it again for another journey
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Price per night from:THB 5,211
Posted on Jul 6, 2026
Guest User
The staff was brilliant from reception to house keeping everyone was so professional and ready to help. Every single person that I dealt with went the extra mile in providing the greatest service ever. I am so glad I stayed here. The breakfast menu was out of this world. Absolutely neat king Abdul aziz gate. As soon as you come out you can see Makkah. Will definitely recommend and will come and back and stay with them
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Price per night from:THB 4,967
Posted on Jun 26, 2026
SabShaariLove the stay, *************. Very helpful receptionist Reem, she allowed me to check in early. The housekeeping staff, Mizan was kind and attentive. The bellman, i forgot his name, was very professional and i truly appreciate the warm service. 10-12 min walk to gate 79 (during my visit). Don’t forget to bring an umbrella especially during the day.
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Price per night from:THB 5,265
Posted on Dec 17, 2025|Standard Room
Anonymous UserPrice: Very cheap for a 4-star hotel. Good value for money.
Location: Quite far, located in the an Naseem area, but like the vive there.
Shuttle bus : very excellent and very punctual.
Room: Overall okay, but the toilet is quite small.
Breakfast: Has a good variety, but the menu is almost the same every day. I stayed for 7 nights and ended up eating nearly the same items daily.
Staff: Generally okay, but there was a serious incident that affected my stay. One night, a bellman attempted to open my room door 2–3 times. Fortunately, I had engaged the inner lock, so he was unable to enter fully. He was accompanied by other outsiders, which was a clear breach of guest privacy and safety.
I immediately made a complaint to the reception. They offered a room upgrade, but the room change process took a very long time. I waited from before Maghrib until after Isya, and eventually had to go to the reception myself to follow up.
Wi-Fi: After changing to the new room, the Wi-Fi signal was very weak. I had to sit near the lift area just to get a stable and stronger internet connection, which was very inconvenient.
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Price per night from:THB 1,530
Posted on Mar 19, 2026
NASRULLAH99
Had an amazing stay at this hotel! 🌟 The room was super clean, comfortable, and well-equipped. The staff were very friendly and helpful throughout my stay, making everything feel smooth and welcoming.
The location was also perfect—easy access to nearby attractions, food spots, and transport. Breakfast was delicious with plenty of choices to start the day right.
Definitely a great experience overall, and I would highly recommend this hotel to anyone looking for a relaxing and enjoyable stay. Will surely come back again! 😊
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Price per night from:THB 1,481
Posted on May 9, 2026|Quadruple Room
ZAID SHGIGIThe reception and parking areas were extremely crowded. I assume this is due to the open Umrah season for Saudis and Gulf residents.
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Price per night from:THB 860
Posted on Dec 25, 2025
Moataz888
I’ve stayed four days and enjoyed the daily bus service to Haram it was 24/7 days, the receptionists are professional and approachable.
The room service was friendly and supportive. The room was mid clean not immaculate but it was nice, the TV was working well.
The fridge is not cooling very much but its fine.
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Price per night from:THB 1,271
Posted on Mar 10, 2026
Eren_SHKThe hotel was great, clean, and staff is extremely welcoming & helpful… the location of the hotel is a bit far from the masjid al-Haram, however, the hotel has their own buss waiting right outside the hotel lobby operating 24/7 to drop you to Sheb Amer bus station… also the bus waits for you in section A platform C-23
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Price per night from:THB 1,071
Posted on Mar 10, 2026|Grand Deluxe Triple Room
Guest UserHuge thanks and appreciation to the receptionist, Sara! She was a wonderful example of dedicated nationals who go above and beyond to serve the guests of God (referring to pilgrims or visitors to holy sites) with such warmth, cheerfulness, and excellent service. My thanks also go to the buffet staff and our Saudi coffee server, Abdulmajeed, and the rest of the team. Thanks to everyone for a truly unique experience!
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Price per night from:THB 4,820