Hotels near Bailan Bay, Koh Chang

Serenity resort Amazing hotel - would highly recommend staying here. We stayed at serenity resort for 2 nights on arriving at Koh Chang from Bangkok. The location is so so idyllic and relaxing, absolutely beautiful. We also stayed on the west side of the island for a couple of nights and while it is quieter on the east side of the island (ie, there is no point in leaving the resort in the evening as there is nothing really to do on the east side after dark) this is exactly what we were after. The staff could not be more helpful and accommodating. Food and drinks at the restaurant were great and reasonably priced. Very clean and comfortable accommodation. Lovely view. As other reviews have said, if you are staying here you will likely want your own transport so you can explore. We rented a moped from the resort at a very reasonable price. If you want to rent a car make sure you have an intl driving permit (takes a few mins to obtain but must do whilst in the UK). There’s barely any traffic on this side of the island so the drive down to long beach at the south of the island felt very safe on a moped despite the hills (and would be the same in a car). The resort staff recommended us to do this and then get kayaks over to Koh ngam, which we did and was a great experience! The other option is to rent a taxi for a day (we were quoted c2500 baht for 6 hours) and they can drop you wherever you like and wait for you. Thanks again for a lovely stay at serenity resort!!

I don't understand why this hotel has so many good reviews, but I want to write honestly, as someone who has worked in tourism for 20 years and seen a lot. The hotel definitely doesn't live up to its category. The biggest downsides are: there's no sea, the tide is very low every day, so you definitely can't swim here, and the knee-deep water that comes in in the afternoon smells like fish, and even while you're sitting at breakfast, there's a very unpleasant fish smell. But if you want, there's a shuttle that takes you to a good beach several times a day. The pool is dirty with green water; I was snorkeling, and there were tons of hair and sand at the bottom. The water doesn't circulate. In the morning, they pour two buckets of chlorine to disinfect the pool, and then it turns blue for a short while. The hotel rooms are large and comfortable, but tired. The tiles and plumbing need replacing. There were a lot of ants and cockroaches in the room. When we reported them, a worker came to exterminate them and treat them with ant repellent. On the plus side, the room has a large TV with YouTube access, a refrigerator, a tea station, a comfortable bed, and daily cleaning and towel changes. Peacocks roam the grounds (but that's not the main reason to come here). Breakfast is modest; there's a coffee machine with real coffee, pancakes, omelets like everywhere else, sausages and ham, and fruit. There were no yogurts or cheeses, and the juices were watered down. A lot of the equipment in the gym is broken. It depends on your preference, but for me, the sea and pool are key features in a place like this, so I wouldn't go back. There are plenty of cheaper and better options on the coast.

I travel a lot for work and rarely leave reviews, but this hotel truly made me feel incredibly comfortable. The environment is great, the room was excellent, and we even got an upgrade. Don't worry too much about the occasional small insect – it's unavoidable. What really stood out was the consistently excellent service from all the staff. They were quick to help with anything, and even if your English isn't perfect, simple communication is all you need. While the breakfast spread might be slightly smaller than a five-star in China, everything was delicious, especially the noodle soup – the broth was incredibly fresh. Lunch at the hotel wasn't too expensive and tasted great. We also booked various tours through the hotel, which were good and reasonably priced. With the hotel's discount vouchers, all our expenses were very cost-effective. Both adults and children thoroughly enjoyed themselves. The most important thing is their truly dedicated service. Next time, I'll definitely try another SENSYA brand hotel.

The overall experience was alright, but the facilities need some care. The water park is old and some of the slides are breaking down, they don’t look safe. The hotel is divided in two areas, one across the road and one by the beach. If you are staying across the road you can’t use the pool from the beach side, which is a bummer and a big downside. Would check other places first.

I didn't have high expectations, but after checking in, I found the views to be even better than in the pictures! The environment is very comfortable and the breakfast is delicious. The water pressure is also excellent, and you can look out at the sea! It would be even better if the weather was good. However, when checking in, the staff told us they had upgraded our room, but later on Trip.com, I discovered the 'upgraded' room was actually cheaper than the one we originally booked.

Unexpectedly found this hotel, it has a swimming pool and the room environment is great, quite spacious too. Breakfast is simple but good. There's a 7-Eleven not far from the entrance! Excellent value for money for an economy hotel!

The room was small and the facilities were old, including the comforter, which wasn't good. The hotel's ambiance, a Southeast Asian rainforest theme, was actually quite nice, but the room itself wasn't comfortable. I booked a two-night stay but realized I misremembered my flight date and could only stay one night. I tried to talk to the hotel about a refund for the second night, but they refused, and they also wouldn't refund the extra charge for my child. The service was absolutely terrible.

This hotel is situated over the water with stilts, which I loved. Its unique appearance, with all its natural wood flooring and decks adds to its charm and feel of the fishing community. It’s a terrific place to stay for some great Thai Seafood! The VIP rooms are recommended as they are spacious and have a lovely outside space to relax over looking the water. They also have plenty of windows and natural lighting. These rooms are very comfortable. It has a restaurant attached to it, also over the water on stilts, which serves fantastic, fresh sea food dishes! My favorite meals was the barracuda with sweet and sour sauce and the calamari. They are good sized meals and their fresh juices are also perfect for the heat! Aoys farm bakery and cafe is also very close by. If you go to your left of the entrance to this hotel you will see the sign for her cafe and bakery. Aoy makes the most delicious cakes that are supplied to many hotels and businesses on the island! Highly recommend going to see her charming cafe and bakery! It’s a short walk and great for fantastic breakfasts and fresh juices or warm drinks, if you don’t want sea food at the resort, go there! The pool is lovely, as the water below the hotel is not clean and we did not want to swim in it. There are other beach locations for swimming. You can hire a fishing rod and do some DIY fishing, or pay for fishing half or full day trips, hire bikes, and kayaks. I was satisfied with this location and would certainly consider staying there again for a night or two!

Amazing staff who did all they could to correct any issues. Nice clean room with fridge and kettle etc. Housekeeping were fantastic. Great beachfront location, nice pool, nice restaurant and comfort bed in the heart of town but not loud at night at all, ideal for those wanting to be in town but not party too hard

The accommodation is good, quiet, near the sea, clear water, delicious breakfast, the owner provides very good service.