Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Nov 12, 2024
Arron Dhaliwal Singh
Serenity resort
Amazing hotel - would highly recommend staying here.
We stayed at serenity resort for 2 nights on arriving at Koh Chang from Bangkok. The location is so so idyllic and relaxing, absolutely beautiful. We also stayed on the west side of the island for a couple of nights and while it is quieter on the east side of the island (ie, there is no point in leaving the resort in the evening as there is nothing really to do on the east side after dark) this is exactly what we were after.
The staff could not be more helpful and accommodating. Food and drinks at the restaurant were great and reasonably priced. Very clean and comfortable accommodation. Lovely view.
As other reviews have said, if you are staying here you will likely want your own transport so you can explore. We rented a moped from the resort at a very reasonable price. If you want to rent a car make sure you have an intl driving permit (takes a few mins to obtain but must do whilst in the UK). There’s barely any traffic on this side of the island so the drive down to long beach at the south of the island felt very safe on a moped despite the hills (and would be the same in a car). The resort staff recommended us to do this and then get kayaks over to Koh ngam, which we did and was a great experience!
The other option is to rent a taxi for a day (we were quoted c2500 baht for 6 hours) and they can drop you wherever you like and wait for you.
Thanks again for a lovely stay at serenity resort!!
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Price per night from:INR 2,595
Posted on May 4, 2026
Guest User
I travel a lot for work and rarely leave reviews, but this hotel truly made me feel incredibly comfortable. The environment is great, the room was excellent, and we even got an upgrade. Don't worry too much about the occasional small insect – it's unavoidable. What really stood out was the consistently excellent service from all the staff. They were quick to help with anything, and even if your English isn't perfect, simple communication is all you need. While the breakfast spread might be slightly smaller than a five-star in China, everything was delicious, especially the noodle soup – the broth was incredibly fresh. Lunch at the hotel wasn't too expensive and tasted great. We also booked various tours through the hotel, which were good and reasonably priced. With the hotel's discount vouchers, all our expenses were very cost-effective. Both adults and children thoroughly enjoyed themselves. The most important thing is their truly dedicated service. Next time, I'll definitely try another SENSYA brand hotel.
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Price per night from:INR 8,498
Posted on Apr 7, 2026
Mia HSU is Taiwanese
We had an amazing stay at Sylvan Koh Chang and truly enjoyed every moment.
The resort is beautiful and full of little surprises. Every corner is stunning, surrounded by nature and beautiful frangipani flowers. The scent of fresh frangipani around the swimming pool was absolutely wonderful and made the whole stay feel even more special.
The staff were incredibly warm, thoughtful, and attentive. They kindly prepared a lovely towel birthday cake for my partner with fresh frangipani flowers, which was such a sweet and memorable surprise.
During breakfast, we even saw a huge bird nearby, which was a unique and memorable experience.
One of our most unforgettable moments was walking back along the beach at night after dinner. The sky was full of stars, and we even saw a shooting star. It felt magical and romantic.
Overall, it was a wonderful stay filled with beautiful memories. We would definitely love to come back again and highly recommend this resort to couples looking for a relaxing and romantic getaway.
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Price per night from:INR 5,661
Posted on Feb 22, 2026|Deluxe Villa
Anonymous UserThe overall experience was alright, but the facilities need some care. The water park is old and some of the slides are breaking down, they don’t look safe. The hotel is divided in two areas, one across the road and one by the beach. If you are staying across the road you can’t use the pool from the beach side, which is a bummer and a big downside. Would check other places first.
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Price per night from:INR 4,990
Posted on Apr 10, 2026
Anonymous User
Unexpectedly found this hotel, it has a swimming pool and the room environment is great, quite spacious too. Breakfast is simple but good. There's a 7-Eleven not far from the entrance! Excellent value for money for an economy hotel!
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Price per night from:INR 2,937
Posted on Feb 26, 2026
Guest User
The room was small and the facilities were old, including the comforter, which wasn't good. The hotel's ambiance, a Southeast Asian rainforest theme, was actually quite nice, but the room itself wasn't comfortable. I booked a two-night stay but realized I misremembered my flight date and could only stay one night. I tried to talk to the hotel about a refund for the second night, but they refused, and they also wouldn't refund the extra charge for my child. The service was absolutely terrible.
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Price per night from:INR 2,395
Posted on Aug 7, 2024
Amidee
This hotel is situated over the water with stilts, which I loved. Its unique appearance, with all its natural wood flooring and decks adds to its charm and feel of the fishing community. It’s a terrific place to stay for some great Thai Seafood!
The VIP rooms are recommended as they are spacious and have a lovely outside space to relax over looking the water. They also have plenty of windows and natural lighting. These rooms are very comfortable.
It has a restaurant attached to it, also over the water on stilts, which serves fantastic, fresh sea food dishes! My favorite meals was the barracuda with sweet and sour sauce and the calamari. They are good sized meals and their fresh juices are also perfect for the heat!
Aoys farm bakery and cafe is also very close by. If you go to your left of the entrance to this hotel you will see the sign for her cafe and bakery. Aoy makes the most delicious cakes that are supplied to many hotels and businesses on the island! Highly recommend going to see her charming cafe and bakery! It’s a short walk and great for fantastic breakfasts and fresh juices or warm drinks, if you don’t want sea food at the resort, go there!
The pool is lovely, as the water below the hotel is not clean and we did not want to swim in it. There are other beach locations for swimming.
You can hire a fishing rod and do some DIY fishing, or pay for fishing half or full day trips, hire bikes, and kayaks. I was satisfied with this location and would certainly consider staying there again for a night or two!
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Price per night from:INR 4,962
Posted on Jun 3, 2026
Nalinthip SansupanThe staff were all smiling and very service-minded. The rooms were clean and the food was decent. There was even a fire show at night. Overall, it was great and I was very impressed with the service. In the evenings, there was food available at the hotel restaurant, and the staff were very attentive. When it rained, they constantly helped move the food. I was very impressed. There were even entertainers to welcome guests, and the cats were adorable!
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Price per night from:INR 3,037
Posted on Feb 18, 2026
Varsenal76
Koh Chang Cliff Beach Resort
I stayed in a room with a private pool. A little splurge on myself! It was so fun to have my own pool, to wake up in the morning and just jump into the water for a little cooling off. I could lay on the recliner and read to my heart’s content with no distractions, feet in the water.
Morning breakfasts are fantastic and the beach view is amazing! Staff are friendly and helpful.
What to know?: it’s the “Cliff Beach Resort”, which means your on a hill… which means climbing. It’SA steep walk from room to beach, but a great opportunity to get your blood flowing. Embrace it.
Room for growth: the bedding smelled a bit sour. It’s wet here, so making sure things dry properly is a challenge. My greatest complaint about the room is that there was a ladder propped up against the backside of the pool wall, meaning someone could climb it right into my private room. A little sketch. The ladder is for maintenance, so I just pushed it off the wall. The pool could use a bit of chlorine as algae was present on the pool walls, but honestly, I’d rather have the non-chemical water.
The biggest negative which the hotel has no control over is the nighttime noise. There’s a bar across the street which pumps loud music (starting at 10pm and going til like 4am). The hotel actually gives you earplugs when you check in. So lame.
There’s two pools. One up on top of the cliff with excellent views. One down by the ocean.
Overall, a pleasant stay.
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Price per night from:INR 2,324
Posted on Feb 18, 2025
Ccartoonvc
The accommodation is good, quiet, near the sea, clear water, delicious breakfast, the owner provides very good service.
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Price per night from:INR 3,379