Hotels near Big River Crossing, Memphis

The hotel is located right at the train station, and so is perfect if you are catching the AMTRAK. The rooms were pleasant and the staff were friendly. The bar is very trendy though was understaffed and so whilst we were there, it took ages to get served.

My first approach when I arrived on site wasn’t good. The staff that was helping me was a lady. I didn’t get her name but she wasn’t friendly. Her demeanor wasn’t there at all like she was rushing. No biggie. I didn’t complain. I stayed in town for 3 days. When I got to my room it was a ADA room. I didn’t ask for. I didn’t complain. Turned tv on and could not watch. I called front desk the lady gave me such a lame excuse. Maintenance came. He spoke no English. Had to translate on phone. He fixed. But it immediately went off again. I started to ask for a new room all together but decided to just write review. I feel like they save the good rooms for the airport staff like the attendants and pilots as I seen a lot of them coming and going. River view not worth it at all on my end.

Our family stopped here while traveling home. It was close to where we were and needed to just stop for the night. Quick booking through my trip app, and the guy was nice when I was checking in. The room was okay, nothing special, honestly, which was surprising since it was a higher end hotel, but it was decent as far as cleanliness and enough beds for my family of 6. The beds are not that comfortable. The complimentary breakfast was decent, and coffee was good. Was in a good part of Memphis.

My experience was great. The service was awesome. The room wasn’t the cleanest. The amenities on the bathroom sink looked to be reused. The lotion bottle was filthy, with what looked like food stains. They was what appeared to be a juice stain in the bathroom floor, and there was hair in the bathroom floor. Other than that everything else was good.

The staff were friendly and the location was good, but there were many inconveniences. 1. No windows in the room, no fresh air to drink. 2. Breakfast menu is the same for a month. 3. The washbasin drain is broken and can't contain water. 4. The refrigerator freezes all the food. (No control function) 5. When the microwave is turned on, the blocker goes down. 6. You have to turn off six switches to turn off all the lights in the room. (No function to turn on and turn off all at once) 7. Pigeon's nest is on the wall, so you can often hear food, birds, and so on. 8. The air conditioner is loud and you have to turn it off when you make a phone call.

The hotel is located on the Mississippi River in downtown Memphis. You can walk a few steps from the door to the bridge to the island, and it takes only ten minutes to walk to Beale Street. The Sheraton building is quite conspicuous and can be seen from a distance, so you don't have to worry about getting lost when you go out. The room is clean and tidy, and you can enjoy the river view and the pyramids by the large glass window.

I had a great time peaceful I was able to get some great sleep and the room was very neat and clean smell fresh the staff members were very polite I loved my stay at the hotel

I was worried because it was a trip by a Japanese woman alone, but both the pick-up and the front desk were able to spend it with peace of mind. The room was also clean. It was very helpful for me who had breakfast and had no market nearby where I could easily go to the drink bar that was available at any time.

Very good

The motel is very close to the center so it is very easy and comfortable to get there. The good thing was that it is in a gated property so at least it feels safe. I reserved a room for three people but they provided just two sets of towels. The room had the basic. TV, no fridge. The main problem I had was the clean. The room did not feel clean at all. The beds were changed, but under the bed the dust and dirt was disgusting. The floor probably has not been clean from a very long time and there was a condom wrap open under the bed. The walls and doors had spots all over . Overpriced for what you get.