"I checked in late, around 2 a.m. The receptionist was very helpful. I liked the room because it had two queen beds. The room was very comfortable with a view of the city. The location is strategic. I will definitely return to this hotel again..."
"Hotel is in the center of the city, close to metro station. Staff were very kind and helpful. Hotel has all the services you need including laundry. Hotel is clean though the hotel seems a bit outdated. The price quality ration is very good"
"The service was incredibly friendly and responsive; they really went above and beyond, almost like guardian angels. The facilities were very clean too. The only downside was how noisy the bathroom exhaust fan was – it was quite loud inside the bathroom, though I couldn't really hear it from the bed. The location is great, right next to a bridge and pier with lovely views, and it's super convenient for getting to attractions in the old town."
"Great friendly, helpful service. Cases could be left at reception with check in later. Modern cool design, chilled, modern comfortable vibe. Top location, super friendly staff. No tea/coffee room facilities (complimentary coffee available in reception in the morning)."
"The location is about two blocks from the city center, which is quite convenient, but there are limited dining options nearby; you have to go to the city center for more choices. The room is very spacious and well-equipped with an induction hob, oven, washing machine, and dryer, making it suitable for long stays or self-catering. The public facilities are on the top floor and, though I didn't need to use them much, they seemed complete and clean. The room decor is simple with a bit of an industrial style, primarily featuring concrete and white walls, emphasizing simplicity and convenience. Overall, everything was pretty good, but one major point was that the room wasn't cleaned at all during my 5-day stay. The hotel should provide some guidance upon check-in or in the room regarding cleaning services and trash disposal instructions, either for guests to handle themselves or for paid services. When I asked the front desk for cleaning, I was told they usually clean only once every three days, but in reality, it wasn't cleaned once during my entire 5-day stay. The accumulating trash, in particular, was a problem as I didn't know how to dispose of it. This was a bit of a letdown compared to my usual business hotel stays. If guests are expected to clean up their own trash, clear instructions are definitely needed to avoid confusion and the feeling of a lack of service."
"The hotel's location is simply the best: so close to Reading Terminal Market and Chinatown, and relatively easy to walk to most of Center City. Our room was larger than most we have stayed in, and the bed sleeps very comfortably. Great value for the price! We could hear some outside noise, but I imagine that is because we stayed overnight when the Eagles won the NFC Championship at home. The front desk staff are friendly and helpful, and extra security measures make the hotel feel safe."
"Hotel in downtown Philadelphia although located tucked near an expressway. Around a 10 minute walk to Rittenhouse Square. Just like many Sheraton hotels however, the hotel is a bit outdated which can be seen through the carpet and the bathroom however, cleanliness is decent. Spacious room. Housekeeping not very proactive, did not come for one day or came at 6pm. However, front desk was responsive and get that situation amended quickly. Not a bad stay for a decently price 3 star hotel in Philadelphia."
Very Good
112 reviews
8.4/10
1 night
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8.9/10
Very Good
GGuest UserI originally booked for the one bedroom king suite but when i arrived it wasn’t available so i got upgraded to the skyline suite and it was excellent !
HHaoxianghaoxiangnvxiaThe location is very good, right in the university town, within a ten-minute walk to the center of the university campus. It takes seven or eight minutes to drive to the Philadelphia Museum of Art.
The front desk is very polite, the room is a little old, and the elevator is a bit troublesome.
There is free parking, easy to get in and out, and easy to park. There is a Cantonese restaurant in the lobby, which is not expensive and tastes authentic.
BBE ABROADABLE - Nat the ExpatSecond time staying here — the hotel itself is clean and very comfortable, the rooms are well equipped. Breakfast is pretty good. This time around we had a bit of a struggle at check in which also caused a problem at breakfast the next day.
The lady who checked us in (Megan) asked me four (4) times if I needed parking and didn’t seem to believe me when I kept saying no. She also told us our room wasn’t ready even though we checked in at 4pm, an hour after check-in time, and told us we’d need to take a 2 queen room instead of a king room.
I told her we’d rather wait for a king room because that’s what we paid for, and lo and behold, suddenly she had one.
We paid for breakfast with our stay, but she forgot to give us tickets for breakfast. Made it very awkward when we went to breakfast the next day and had to insist that we’d paid for breakfast. They still gave us a bill for breakfast, but then after talking to the front desk realized it was a mistake.
They were kind, but it was still very awkward having to defend the fact that we’d paid for breakfast already. They said we were the second group that day which the front desk had forgotten to give breakfasttickets to.
All in all, aside from the people and the awkwardness caused, it was a good stay. We’ll hope for better service next time we come back.
GGuest UserNice sized apartments with good kitchen facilities. The bathroom was nice and clean. Good sized double bed and sofa-bed. The only downside was the noise from the neighbours, the rooms are not very sound-proof, the neighbour upstairs when flushing toilet was very noisy can wake you up.
风风中诺Ctrip set, go to booking. The front desk is very convenient, it is not clear where my name is. The breakfast was quite good, the eggs and the fruit were very good. The streets are relatively clean, I am easy to turn, I have to rely on navigation😂
GGuest UserMy partner really enjoyed this hotel. He slept for over 12 hours.. haha that explains the whole story. The swimming pool was really nice too so we had fun in the morning. Also they give you water bottle. Nice hotel to stay over if you are visiting around.
GGuest UserThe hotel has a good location, convenient transportation, quiet environment, complete hotel facilities, rich breakfast, clean and comfortable rooms, suitable for business travel, I will come again next time!
AAnonymous UserThe decoration is old-fashioned, clean and tidy, and close to the airport. Overall, it is OK. In terms of facilities and items provided: American hotels do not provide toothbrushes, slippers and other items, which is quite different from domestic hotels of the same brand.
JJulie LevineThe hotel was not up to snuff. There was some kind of sports team staying there,, and only 2 elevators, so there was a line to wait for the elevator. There was also only one person at the desk, so, again, a long wait for check in. When I said, ”Gee you really need help here,,” the woman said ”No, I'm fine. I've got three kids, I can handle this!” (Well it wasn't you I was concerned about, lady!) Also, the parking cost $25, otherwise you can park on the street (absolutely no spaces!), or go down the street to a paid lot. The room was adequate, the place was clean, but it was definitely not worth the high price.
GGuest UserThe hotel is located in the Chinatown of Philadelphia, close to the city hall of Philadelphia and the city hall. You can get to Penn by subway. Unfortunately, in a hurry, I didn't have a good meal in Philadelphia Chinatown.
What is the average price of a hotel in Philadelphia for this weekend?
According to Trip.com’s latest 12-month data, 3-star hotels in Philadelphia have an average price of €259 per night this weekend. For 4-star hotels, the average rate is €559 per night. If you’re seeking luxury, 5-star hotels in Philadelphia typically cost €1,032 per night this weekend.
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