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Verified Reviews From Guests at San Jose Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
9.5/10
Amazing
GGuest UserThis hotel is a hidden gem in walking distance of the city center and the convention center. Currently, parking is free there, so that alone is a reason to go there instead of the usual chains.
The person who runs this place is doing it with utmost dedication and love for the property and the guests. Everything is in top condition, the room is clean and provides everything needed for a business trip. I would give the facilities 5/5 if the towels would be of a slightly softer quality.
GGuest UserIt is clean and tidy, the room is clean, the external environment is comfortable, the breakfast includes fruits, coffee, juice, yogurt, cereal, milk, coffee can also be taken away, and the facilities are complete.
GGuest UserThis is great comfortable room, clean and spacious, friendly staff with helpful kindness. I appreciate. Shuttle service as when you travel to a new different country/city you are not always certain of the taxi/ did Uber directions, given. Language barriers and technology challenges. Always helpful assistance for early morning or late night travelers. Good food options close by and a kitchen and bar onsite. Good room at a good price.
SstanbrrVery close to the airport, there is a free shuttle bus, there is a Japanese restaurant about 10 minutes walk, the surrounding is quiet, the road is very wide, there are some companies, no homeless, more safe.
GGuest UserBooked this hotel for a concert at the SAP center. The location isn’t too far from it which is great. The area overall past the San Pedro market is kinda sketchy. You have to call the hotel for them to unlock the door to check in. Overall, the hotel was ok. I had asked for extra towels but didn’t get any. Bring your own amenities if you can help it. They provide a small tube of shampoo and a small bottle of body wash (which was already half empty) and that’s it. No hand soap or any of the extra little amenities we’re used to having. The tissues box in the bathroom was damp, which I’m assuming is from the steam from showers before. They have free WiFi, but it’s atrociously slow and really only works downstairs, you’re better off using your own data. If you just need a place to sleep while you go out and explore the city, then this works fine.
GGuest UserThe room was nice but unprepared for anyone to be in the room. There were no sheets or blankets for the other bed not were there any other towels than 2 face towels for a 3 night stay and 2 guests. The woman at the front desk was less than helpful upon our arrival and had an attitude the entire time we were talking to us and just threw us in a room stating that she ”doesn't know what they {management} are going to do tomorrow since there are no more rooms now. Oh well”. Thankfully, though, we were able to get towels from the front desk the next day of our stay and he was much kinder and was willing to help us. Other than the first person we encountered on our stay and lack of other amenities, the rest of our stay was a good one.
YYANGThe location is good, the environment in the hotel is also good, clean and tidy. The surrounding environment is beautiful and quiet. There was a free breakfast. I had forgotten the time and it was past the breakfast time when I went, but after talking to the service staff, I took out some food from the refrigerator. The people were very friendly.
GGuest UserI got in late the first night and did not notice how dirty abs stained the carpet is. This hotel room really needs to be fixed up. The drawers are dirty too. Somebody spilt liquid and it ran down the front. Never got cleaned.
The metal bar that opens closed the door to hall way is hanging down abs prevents the door from opening I had to push it up with my hand to get the door open.
I would move but I’m exhausted after work.