Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Aug 19, 2026|Classic Ocean View King Room
Anonymous User👍🏻👍🏻
The service was acceptable, though staff lacked smiles. Breakfast was fine, and the location was good – only a 5-minute walk to the night market.
👎🏼👎🏼👎🏼
Check-out took a full 20 minutes; they checked everything so thoroughly, you'd think I was stealing something. On the morning of August 18, 2026, my fourth day there, it was raining heavily and the entire hotel experienced a power outage. Later that evening, around 9 PM local time, the power tripped twice more, plunging the whole hotel into darkness each time. Although power was restored within a minute for all three incidents, having it go out like that at night really gave me a fright. It would be terrifying if you're afraid of the dark, especially with the sound of the waves adding to it. Honestly, many shops on the street outside had power outages that day, but I never expected the hotel to be affected as well.
Show more
Price per night from:PKR 20,497
Posted on Aug 13, 2026|Yukizakura, City View, 1 King Bed With Bathtub & Balcony
Kikitheguest- Excellent and friendly service.
- The complimentary buggy service for transfers was great. Even when the hotel couldn't arrange a buggy, they offered reimbursement for an external service, which was incredibly helpful and appreciated.
- Very close to attractions, so it was easy to return to the hotel when tired or hot.
- The fireworks felt incredibly close, almost overhead, and were very loud with strong echoes.
- Breakfast offered matcha latte, but the selection was somewhat limited.
- The tap water had noticeable sediment; bringing a water filter is recommended, though it seems other hotels on the island have similar issues.
- The 30-minute spa experience in the evening was very relaxing (the oil had no scent and was a bit oily; I suggest more hot towel compresses).
- There's a jacuzzi, but it's a bit far away.
Show more
Price per night from:PKR 28,869
Posted on Aug 26, 2026|Deluxe Twin Room With Garden View
Guest UserI chose this hotel for a staycation, mainly because the swimming pool in the photos looked so appealing and it's connected to the beach, and it turned out to be a fantastic choice. It's also conveniently located near Sonashia Night Market, making it easy to go back and forth using the hotel's shuttle bus or even a taxi without much hassle. I ended up visiting the market quite often. The breakfast was pretty good too; I even had two bowls of pho on my last day. I also ordered room service pizza without high expectations, but it was surprisingly delicious. I highly recommend this hotel if you're looking for a relaxing getaway!
Show more
Price per night from:PKR 34,891
Posted on Sep 7, 2026|Deluxe Family Room
Guest UserEally do appreciate the hotels hospitality. Our son was sick, they send a caring nurse to give him some medicine. Also they provided the porridge that the nurse recommended and am very thoughtful.
Hotel also provided shuttle services to airport, which is great.
One last, but no least, i told the reception that on the first night and the next morning that upstairs were noisy. The next night, they called and ask us hows the noise level, and am ready to switch the room for us if necessary.
I have not experience this kind of hospitality from a hotel for a long while..
Show more
Price per night from:PKR 20,745
Posted on Aug 7, 2026|4 Bedroom Villa with Private Pool
FodejiaolishangyinBefore my trip, I did extensive research and looked at countless hotels, including Marriott and Regent (which are good, of course). Many people commented that Vietnam has a lot of mosquitoes and poor hygiene, and that many hotels discriminate against or are unfriendly towards Chinese tourists. This made me quite uneasy. Among the many hotels, I prioritized cleanliness, hygiene, and warm, attentive service. I ultimately chose Anantara, and it absolutely lived up to my expectations – it's fantastic! It's clean, hygienic, and the staff are almost always smiling and provide enthusiastic service. As one guest review I saw put it, 'All the friendly people are at this hotel.' 😊
My child and I had a very comfortable stay. Although there aren't many entertainment facilities, it's quiet, and my child had a wonderful time in the private pool. I gave it a full five-star rating. Chinese travelers can choose this hotel with confidence! 👍
The hotel offers a shuttle service to the nearby night market and free airport pick-up (though it's a shared shuttle with other guests). For your itinerary, the best option while staying here is to book a boat trip. The hotel is centrally located, about a ten-minute drive from the airport. Everything was excellent. Many thanks to all the staff! 🙏
Show more
Price per night from:PKR 41,448
Posted on Feb 18, 2026
Guest User
First, the pros:
1. The cleanest room I've stayed in these past few days.
2. Very quiet, no disturbances.
3. There's a convenience store right outside, a Chinese restaurant, and a Vietnamese restaurant, which is very handy. We had our New Year's Eve dinner at the Vietnamese place, ordered 6 dishes plus drinks, and it only cost 300 RMB.
4. It's about a 10-minute walk to the beach, not too far, not too close.
Now, for areas of improvement:
1. As I mentioned, there were no disturbances, to the point where even the staff were often nowhere to be found.
Show more
Price per night from:PKR 7,671
Posted on Dec 13, 2025
Guest User
There were difficulties with settlement, after booking and when I contacted the placement facility it took an hour when I was answered. I lived in a room like this before, there was cleaner. In the room one TV instead of three. And the glass was broken at the entrance, also lacked the glass in the shower, the owner suggested it to be installed when we were there.
Show more
Price per night from:PKR 7,795
Posted on Aug 20, 2026|Xtra Sol Junior Suite
Howard_LeeNOT RECOMMENDED!! IF u expecting the visitor after 10pm. I was booking in room massage from legal/registered massage shop after long day outdoor activities.
Upon my therapist arrived at 10:41pm and called me said that reception staffs NOT allowed guest enter guest room after 10pm and left.
I had made a called to reception to informed them about my therapist is there but staff insisting NOT allowed visitor after 10pm then I asked again even my friend BUT still same result. (It's included family as long as they're not stay to their hotel then treated as VISITOR).
I'm so upset and read the hotel policies from trip.com but totally no mentioned at all and even their ”Hotel Policy Board” located right infront the reception desk can't find this claused too (refer to attached photo).
Also, I had talked to the staff and request them to show me the hotel policy but the staff just tried to searched from their computer and even get the security manager to approached me. Same result, no way for them to present me the hotel policies with this claused.
One thing I must complimenting is their overall service is good and friendly staffs BUT NOT this Ridiculous policy which undisclosed to the public!!
Anyway, please refer to below what hotel ”Guest Experience Manager” explained to me via email.
*************
Dear Mr. Lee,
Thank you for your prompt response.
I fully understand your concerns, especially as your intention was simply to enjoy a relaxing in-room massage after a long day.
To clarify, the restriction is our security and visitor-management policy, rather than a regulation that applies uniformly to every hotel in Phu Quoc, but this is the common hotel regulation in Vietnam, including Phu Quoc. The policy is intended to maintain the security, privacy of all guests, to ensure proper control of external persons accessing the hotel after hours and also to avoid ************ supporting to requirement from the government.
Regarding friends or family members staying at another hotel, the same visitor procedure applies. If you have a visitor during the allowed time, you must pass by reception to register them to be a visitor and they must leave your room before 10PM.
We acknowledge your point that this restriction was not clearly communicated to you. We understand how this could have caused confusion, and we sincerely apologize that this was not made clearer to you before or during your stay.
We appreciate your feedback and will review how this policy is communicated to guests to avoid similar misunderstandings in the future.
Yours sincerely,
Kayden Huynh (Mr.)
Guest Experience Manager
***************************
Show more
Price per night from:PKR 21,157
Posted on Dec 17, 2025
Guest User
Прекрасное тихо, уютное и очень зелёное место. Встретили, привезли до виллы. Все было чисто, красиво, уютно. Есть нюансы, количество открытых спален зависит от количества заявленных людей. Это странно. Просто уточняйте этот момент.
Белье роскошное, полотенца свежие. Вид шикарный. Тишина вокруг.
Пожалуйста, покупайте новые губки для посуды для новых жильцов. Я думаю Вам это не накладно, а впечатление будет лучше
Show more
Price per night from:PKR 53,449
Posted on Apr 7, 2026
Guest User
Great hotel, the front desk sister Chinese is great, the pool is great, breakfast and rich. Recommended
Show more
Price per night from:PKR 8,620