Bintan Hotels with Airport Shuttle

"I can't rave enough about the customer service at Holiday Inn. At the reception, we were warmly welcomed by Mr Sunang. He was prompt, understood our requirements and interacted with my daughter, thereby remembering her name whenever he sees her or ask me about her. The room was spacious, we had a good view overlooking a pond and looking at the beach from a distance. It was great view for fireworks we were lucky to catch that night. We had our 3 connecting rooms as per requested. I like that the showering amenities was Dove. Hubby and I took the complimentary bus to Plaza Lagoi. We just needed 15 min to stock up some snacks for the kids and asked if the transport could wait for us, else we needed to wait an hour for the next bus. The transport coordinator, Edo was most kind. He gave me his number to contact him and when we were done, he came specially to pick us up back to hotel. He really went the special mile for us and we are so grateful. Subsequently, we also arranged for paid transportation to fetch us back from Nirwana Kelong. The hotel again went all out to help us book the table at the Kelong and arranged timing for transport. By Siska through the WhatsApp. Everything was so hassle free given we could communicate through WhatsApp and they were very prompt in replying. The hotel is v kids-friendly. Kids eat free (buffet/ ala carte). There were 3 swimming pools, kids club (2 hours complimentary per day), games room. For adults, there were ping pong tables, table pool, bicycles around free for use. We had a relaxing morning cycling to the beach. Guess the con was the hotel was designed such that must walk a distance to go from one place to another. Will be good if there is more shortcut to take. All in all, will highly recommend for families. Would like to commend the staff for the great service. Bintan has been such a lovely place that we go to again and again."

"This is the first time I am staying at this hotel as my previous visits to Tanjong Pinang I had stayed at the Alltrue Hotel. I must say this hotel is way much better as it's newer compared to the 28 yrs old Alltrue where maintenance is quite poor. I liked this hotel as it's clean smells good & friendly service staff. The room is spacious & TV works well. There is hot water kettle & tea/coffee is provided. I was also impressed with the breakfast which was included. I will definitely return again if I am at Tanjong Pinang The only downside was the loud prayers from the nearby mosque at 5am & other times in the day. It should not be so loud. As I was in room 305 my window view was not good looking at an abandoned rooftops with old tables. I hope 8 will be given upper floors instead os 3rd floor."

"We absolutely loved our three-night stay at the Indigo Bintan! Every morning, breakfast at SugarBeats was something to look forward to, especially because they actually serve delicious steak! The salmon, various breads, yogurts, and fruits were all fantastic. The kids' club, water park, family entertainment center, and spa are all conveniently located next door at the Holiday Inn. You can get there by taking the hotel's buggies, riding a free bicycle, or even just walking, as it's not far. The hotel offers complimentary ferry terminal transfers and a free shuttle to the nearby Plaza Lagoi. All the staff greeted us with smiles and provided excellent service. A big thank you to Manager Dian and Ria from the kids' club. We had a very satisfying stay."

"Was here for a company retreat. Location is really far from anything else, but I kinda like it this way. Its a double storey room, with a living area and a private pool on the first floor and the bedroom on the second. Bathroom area is huge, there is some smell at the shower area, think its the drainage issue, and the sick is a lottle rusty. But the wonderful and friendly staff of the resort make all these small imperfection, perfect! Good job to the team! Oh, i was surprise by the breakfast spread 😃 quite a good spread of local and western choices that i kinda overeat 🤣. And credit to the chef too! I had lunch and dinner at Azura, food taste good! Recommend for family and friends gatherings."

"This is my second time staying in Aston. The service is impeccable and the staff are the most friendliest and helpful people. The rooms are kept clean daily with fresh towels always available. The restaurant is cosy with really good variety of both western and delicious Indonesian traditional food. The hotel’s location is just a stone’s throw away from lots of eateries and restaurants, museums and tourist spots. The swimming pool has a children’s pool and mini water park. Great for families with young children. The adult pool is always clean and big enough for a good workout. I highly recommend this hotel and will definitely come again."

"Stayed there for 4 days 3 nights for surprise birthday celebration! Gonna start off with the security at the entrance. It was good as they seem to really checked on who or which guest was entering the resort. 👍🏻 The resort was very nice, so spacious , very clean as well! The pool is really well maintain. Bed is super comfy. Have Netflix on TV. Requested for a room deco for surprise birthday , even tho the date of the deco gotten wrong, appreciate the reservation officer came personally to actually apologies. But I have to say the birthday deco is very pretty. I love it The team member and all the staff are very friendly , approachable and helpful. Prompt reply from the team In WhatsApp whenever anything was requested or asked Service was definitely 💯👍🏻 Ordered room service on the first day we arrived for dinner ( as it was late and raining outside ) - The food was actually really tasty. Breakfast was normal,not too bad, have nice beach view to enjoy. Arranged a romantic dinner for birthday , but sadly it’s raining heavily , location have to shift to inside the restaurant instead of by the beach. The setup was ok ok . Staff was so nice to sing a birthday song :) . Food was nice too , no complain Overall happy with my stay, it was a good experience, wish I could stay a little more longer ! Will definitely recommend my friends and family here. Thank you to all team from Pantai Indah :)"

"If you are not fussy about a ”right slap in the city” hotel, then this is a perfect hotel for you and your family! The hotel is within walking distance to Melayu Square, Tugu Pencil, Gong-gong building, Jalan Hang Tuah, the newly built coastal bridge, and the main ferry port. The neighborhood is also very friendly and littered with many little local eateries and grocery shops that are not expensive! Even if you want a very good Chinese seafood restaurant, Sei Enam is only a stone throw away! The hotel rooms are very basic and simple and the hotel is not equipped with a elevator, so if you are staying on the 4th floor, you'll have to walk up! Inside the rooms are simple appliances like TV, cable, telephone, drinking cups, bottled water, slippers, cupboards, drawers, hot and cold water showers, toothbrush with toothpaste, shampoo, small bar soaps, aircon, firm pillows, and even a nice bolster for you to hug to sleep! There are unfortunately no water billers nor coffee and tea condiments in the room. Hot and cold drinking water are on level 1 dinning area. The hotel package that I took came with a simple breakfast. The dishes are local and spicy and they are often sprinkled with peanuts. Breakfast come in wrapped up (takeaway) packages with all the pratas sauces, and/or rice in paper and plastic wrappings. Cutleries and plates are available for use. Free flow of coffee and tea with sugar (no milk nor creamer). For the price of about S$26/day, I thought that it was such a wonderful stay in this hotel! Even though it is without much amenities (because I'd rather go take my walks around town and go get a boat ride), I highly recommend this 2 star hotel for a simple and affordable stay in Tanjung Pinang! Have a God blessed day!"

"The hotel exceeded our expectations. It is located away from the hustle and bustle, offering a very serene and peaceful environment. The staff were warm and hospitable, and the food was surprisingly delicious—our favourite was the fun platter. We also enjoyed the BBQ dinner and the complimentary kayaking activity. One area for improvement would be mosquito control. It may be helpful to increase the frequency of pest control services, as we experienced quite a severe mosquito issue and received more than twenty bites during just one dinner."

"We had a tremendous vacation even for short ones. We booked for 2 nights but the experience was awesome. They arranged my son's birthday with decorating the room.We got to tour the engine rooms and the entire ship hotel Tuti the staff hotel was very helpful . And the restaurant staff too.. And managed to meet the owner of the hotel Mr Eric as we were recommended by his son Daryl. Will definitely come again . Thank you for the experience."