Spa Hotels in Venice

"A fantastic place to be on the island of Murano. A 5 minute walk from the waterbus station of Murano Navagero and near to all what Murano has to offer. The room was modern and comfortable, the breakfast varied and the hotel a hidden gem. The staff are accommodating and nothing is beyond their reach. Yes, you are not on the main island, but you are only a 20 minute ride away as you experience life on the water. If you have a few days in Venice, I would highly recommend this hotel as you stay in comfort and affordability away from the expensive traps of the main island."

"This is a very high-end hotel in Venice, with modern rooms (though a few inconveniences, such as not being able to hand-wash underwear). The service is excellent, but the price is high. According to the Ctrip room description, I booked an executive suite (2 adults, 2 children) for two nights. It had a king bed and two single beds, and I double-checked that there was no sofa bed or extra bed. The cost was around 16,000 for two nights. Upon check-in, the lobby was incredibly welcoming, offering a welcome drink. However, they explained that since I had only entered two adults in my booking, they assumed I was booking one child. Since there were two children, they would charge for an extra bed. I immediately thought this logic was flawed. If they had already prepared two beds, why did they assume there was only one child? If they knew there were four people, why would they charge for an extra bed? The front desk staff said it might have been a misunderstanding. I immediately checked with Ctrip, and they said there was no charge. However, upon entering the room, as shown in the picture, it was a repurposed sofa in the living room with a mattress and a spring bed, completely inconsistent with the Ctrip booking description and my repeated confirmation. Ctrip helped to mediate, saying that this was the only option, and that as long as the child could sleep, they wouldn't make a fuss. Upon check-out, in addition to the city entrance fee, they printed out a receipt stating employee benefits, nearly 100 euros, supposedly a service charge. Since I had a ferry to catch, I paid it, but then took the receipt to Ctrip, as it was an additional expense. After confirming it was a tip, the hotel explained that we had no objection. This is interesting; if it were a tip, the guest should have specified the amount (I'd probably accept 300 euros, right?), rather than simply printing out a figure for payment. Ctrip then arranged to refund the amount in a few days. These small details highlight the hotel's treatment of tourists, or perhaps Ctrip's tactics against Chinese tourists. Everyone should be aware of this. The hotel is still good; after all, at 8,000 euros a night, it's certainly worth it."

"Before my stay, I saw mixed reviews online, but after experiencing it myself, I found it to be pretty good. The front desk staff were very friendly and patient. **Transportation:** There's a bus stop very close to the right of the hotel entrance. Using Google Maps, it's quite convenient to get to the train station or Venice's main island. Just make sure you're heading in the right direction before boarding. It takes about 30 minutes to get to the main island, but you need to factor in waiting time for the bus. I bought several tickets at an automatic machine at the train station, each costing 1.5 Euros. Remember to validate your ticket when you get on the bus. **Surroundings:** If you walk ten minutes to the right of the hotel entrance, there's a huge shopping mall where you can find food, entertainment, clothes, and souvenirs. **Airport:** Taking the bus isn't very convenient; from the last stop, you'd have to walk nearly 2km. So, I decided to ask the hotel to call a taxi for me. It took 20 minutes to get to Marco Polo Airport and cost 40 Euros."

"We love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service. This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell). We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots. Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice."

"Lovely hotel, friendly staff and overall clean well kept environment. Very close to an Aldi and a lovely little coffee shop if you walk further up the winding round, in the residential area. Hotel offers shuttle service to and from Venice at a visit of €10 per way and for the airport too at a cost of €8 per way. I think there is a train station nearby, which I did not use. Venice is about a 25 minute drive away from the hotel and for the dates that I was there, a €10 fee per day was applied to visit the city. The breakfast options were varied and tasted good, unsure about vegetarian options for sausages etc. The room I had booked faced the front of the hotel and had a fan/thermostat system however the windows did not open. The shower flooded the bathroom floor somewhat as there wasn't a stopper, the first night I was there. So I was extra cautious the next time I showered. All in all, I would recommend staying at this hotel. It was a positive experience for me."

"The best even hotel I’ve ever stayed in Europe. Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details. Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel. Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel Qualify breakfast, an unforgettable enjoyment for my stay Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day."

"We have stayed in this hotel only for the weekend  but we had an amazing experience with the hotel staff in breakfast and dinner. So nice to all the customers and always with a smile on their faces. I would be choosing this hotel again next on my visit to Venice. As we don’t like the crowded places the location is great, rooms are clean and nice nothing old or not cleaned. 10 minutes from Venice by bus 5. Bus stop outside the hotel literally. Same bus can take you from airport to hotel and back. Buy 72 hours tkt in the hotel and you can use it for murano burano and for buses with train. Price is 45€. In general ana amazing price experience good food in the hotel. 100% suggest it."

"The hotel is just a few minutes walk from the tram. Clean and spacious room."

"The shuttle bus won't be able to board if there are too many people. We waited for half an hour past 10 pm. The hotel front desk didn't inform us in advance. Then, when I checked out, I was overcharged twice, saying I had the same last name and room number. Luckily, I checked in, otherwise I would have lost 90 euros. Be careful when checking out. Luckily, Ctrip helped me file a complaint."

"The hotel is on the island of Lido, quiet and open, much more comfortable than living in the main island of Venice, and the price is super high. Lido is about ten minutes from San Marco Square by waterbus. The room is very quiet, and it also has a Bluetooth speaker. The phone can play its own music when connected to the whole room. This time I ordered breakfast, the dining environment was very small and fresh. The downside was that the breakfast category was not very rich. Hot drinks and hot foods (scrambled eggs or something) had to tell the waiter that she would deliver it later, instead of having an area to pick it up."