The Changbai Mountain Pureland Hot Spring Resort Hotel is a great choice for guests looking for accommodation in Antu, having been recently opened in 2023. Boasting a convenient location, the hotel is just 5km from Changbaishan Railway Station and 59km from Baishan Changbaishan Airport. There is no shortage of things to see in the area, with the Changbaishan Ecology Botanical Garden, Changbai Mountain Simida Korean Folk Custom Park and Erdaobaihe Rime Rafting Scenic Area all nearby. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Antu hotel provides parking on site. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city. This hotel is particularly popular with those traveling with families.
"The overall facilities are decent, and the front desk service is quite warm and attentive. The breakfast selection is基本合格 (basically acceptable). However, there's significant room for improvement in the details: 1. The cleaning was not thorough. Upon check-in, we found a large puddle of water under the clothes drying rack where the disposable slippers were stored, and it hadn't been cleaned. It took two calls to housekeeping for staff to arrive. 2. The complimentary hot spring tickets were generally okay, but it was unclear if it was real hot spring water, and the different pools showed no differences other than temperature. 3. The complimentary activities were all quite far from the hotel, and it was almost impossible to get a taxi there and back. The hotel also didn't provide shuttle services. I understand it's peak tourist season, and your reception capacity is limited, but don't forget you're one of the most expensive hotels in town. Is this the kind of service we get for such a price? This alone isn't enough to give you a low rating. What's most infuriating and incomprehensible is your hotel's airport/station drop-off service this afternoon. We booked a 13:00 departure, but the hotel only contacted us 10 minutes beforehand. Before the scheduled time, they inexplicably accused us of delaying and aggressively rushed us. With our luggage, we originally needed a whole car, but were forced to share a ride with others. They even blamed us, with a rude, lazy, and extremely impatient attitude! Is this the service quality of Erdaobaihe, a famous cultural and tourism town? Fortunately, we took several other taxis, and all the other drivers, including the one who picked us up, were very professional. Only your driver, with the license plate ending in 2227, doesn't fear tarnishing the reputation of Changbaishan people!! Afterwards, a so-called 'travel butler' called me to ask what happened. His attitude was also arrogant; he didn't even say hello! Have you studied law? Do you have investigative power? Reflect on your service first! I'm not obligated to repeat myself to you! I'm not complaining for the sake of it, nor do I need to file a complaint, but I must express my true feelings to you! Please reflect on your service quality for the sake of this beautiful sacred land!"