2-Star Hotels in Salzburg State, Austria

Easy check in, but with a lot of information needed. I just write the essentials and that’s it. Location is superb, 3min walking distance to the Train station. This hostel also has its own PAID luggage storage at the back of the lobby. I did mine at the train station. Yes, you are given the bedsheets and pillow case. You would have to do your own. Thankfully we are not required to bring it down during checkout. Thankfully for my room and bed, the USB port and light is working. There isn’t any air-conditioning, but it gets cooler at night. Be sure to prepare ear plugs because of noisy vehicles outside the windows. Cleanliness is ok. But there are still dust and dirt and old rubbish below the beds. If not, it is a rather good stay for its location

The reception staffs are nice and welcoming. The gentleman served me on the day of check-in provided me a very clear and detailed information on travelling salzburg. It was glad that early checkin is possible in here allowing me to have a short term of relaxation at my room before exploring Salzburg. Hot water and coffee were provided too. it was also appreciate that the shared bathroom and toilet were very clean and tidy. They really do a good job in hygiene maintenance. Keep going!

The room was nice, but the service needs attention from management. 1. Salzburg offers free transportation tickets for tourists. We checked in on the 8th, and the hotel sent me a link to check in online. We did as usual. When I emailed to request the tickets, valid from the 8th, be emailed to me, they told me I would have to check in at the hotel to get them. No matter how much I tried, it was unavailable. I checked, and found many other hotels send them in advance. 2. When we arrived at the hotel that evening, they said they were busy, so we went to the front desk the next morning to print them out. 3. I originally booked two nights and added an extra one. The front desk seemed confused when I checked in, so I booked two nights. On the 10th, the room card needed to be refreshed. We returned to the room and found it had been cleaned. This hotel takes three days to clean. Perhaps management thought we were checking out? As a result, our food bag was missing, but since it only contained some basic food, we didn't pay much attention to it. The next day, we discovered that a pair of newly purchased linen pants was missing from our shopping bag. All of this happened at this hotel. I'm okay with the lack of service in some European hotels, but this is the first time something has gone missing.

The facilities were very comfortable, and towels were provided. The shared bathroom lacked shelves, but overall, it was one of the best capsule hotels I've stayed at.