I was told I could check in from 2 PM to 8:30 PM, but the hotel closes between 11 AM and 5 PM, unless you pay the tourist tax by credit card. I had to leave and come back at 5 PM for... €1.54?!
I booked through Trip.com and ended up on ******* with a different booking number, which wouldn't work at the kiosk.
What a mess!
Hotel well located, room correct bedding to be reviewed too dilapidated makes noise and not very pleasant for the back. No additional coverage depending on the season.
Price without discount too expensive for the service
Fortunately on the trip site. Com the room remains affordable at a fair value.
very warm welcome at the reception of this First Class hotel, formerly Formula 1, completely renovated, see the photos of the room as well as the corridor and the view. located south of Troyes the location is close to the motorway interchange very good value for money I will come back without hesitation
Average cleanliness at reception, with visible cockroaches.
Decent room, but wooden planks instead of a box spring.
Basic breakfast, paid parking outside the hotel.
Clean room, quiet and convenient hotel to spend a day in Nigloland.One more for the Halloween check-in and the small Halloween decor at the home 🎃
81 reviews
7.5/10
Price from
MYR 193
per night
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7.9/10
Good
GGuest UserWe stayed for one night. The room was clean but a bit outdated, and the neighborhood felt a little uneasy and was somewhat noisy at night. However, it was fine for a short stay.
TTrangTThe room is clean and the cafe downstair is perfect for quick meals. It’s walkable to many places like the big Catheral. The locker room is just next to the reception
MMissus OEverything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service.
In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
GGuest UserBooking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.
GGuest UserNot very clean, very small bathroom, literally behind the curtain corner is a shower, and right next to it is a toilet. The exhaust hood doesn't work, they forgot to give us towels, we had to run for them ourselves. Not very nice bed linen, and we covered ourselves with a sheet with a hole of about 1×2-3 cm. The fan works with a strange sound when turned, there is no refrigerator, the room is stuffy and the audibility is strong. It is quite suitable for an overnight stay, I would not stay for long
AAnonymous UserRoom was spacious, good and clean. The only thing was that the reception hours need to be communicated properly. We arrived at least half hour before the stated closing hours but already no one there. As we booked through trip.com, we didn’t receive the instructions to the safe where they dropped all the keys for « late » guests. But obviously we weren’t even late as mentioned, we arrived before the reception closing hours. Thankfully we met a gentleman who had the safe’s access code and we were able to retrieve our room keys
GGuest UserI needed a place to sleep overnight to break up my trip from the south of France ti Belgium, and this was perfect. Right off the highway, but with no traffic noise or pollution. The clientele, mostly truckers, were polite and quiet, there was no noise at night or in the hallways. The staff was pleasant and readily available, check-in and out was simple, the buffet dinner was a good quality all-you can-eat.
If you're looking for a clean, simple, friendly place to rest on your trip, I highly recommend this hotel.
DDiogo SerraHotel with a affordable price and quite well located in the public transport network, far from the city center confusion but in 10 minutes we were there.
GGuest UserThe cleaning needs improvement, especially in the bathroom where there was hair and the shower drain was clogged. There was no toilet paper, only five sheets. We had booked two nights and there was no cleaning between the two days.
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