5-Star Hotels in Riau Islands, Indonesia

Clean room and toilet. Water pressure is good. Air-conditioning is okay but at night is abit stuffy. Air-con seems to be controlled but still acceptable.. Bed is comfy and there is 2 pillows. Cons is that grabfood driver is not allowed to enter. They have to park at the guard house and walk in or we have to walk out..hope they can allow them to come in nearer to the main entrance. Will stay here again.

Its our 2nd time staying here and its family friendly hotel. Decent breakfast spread, clean hotel and spacious room for 3 paxs. Great staffs, they are approachable too. Definitely will revisit here again. Not that far from Batam centre, probably about 15mins drive, depending on the traffic.

We had an amazing stay at Montigo Resort Nongsa! The villa was spotless, spacious, and beautifully maintained. The staff were all incredibly friendly and attentive, they went above and beyond to make sure we had everything we needed. The location is perfect for a relaxing escape from the city, with stunning sea views and peaceful surroundings. We especially loved the private pool and the resort’s amenities — everything was top-notch. Highly recommended for a getaway with friends or family. Would definitely come back again!

Review for Wyndham Panbil Premier Hotel Batam I’ve had the pleasure of staying at this hotel several times, and it’s always been a fantastic experience! While the hotel recently rebranded from Best Western Premier to Wyndham, I’m happy to report that the level of service has remained excellent. From check-in, the front desk staff were welcoming and efficient, making the process quick and smooth. The cafe team, especially during breakfast, were attentive and ensured everything was in place, which really made my mornings. Housekeeping was also top-notch, maintaining the room spotless and well-stocked. It’s rare to see such consistency in service, especially after a rebranding. The hotel still feels like home, and I’m always impressed with the overall experience. Highly recommend for anyone visiting Batam!

Just be aware of that you will need to pay ALOT more coming here. The hotel is a part of gigantic resorts and shares amenities with other hotels that we were not aware. That means: kids clubs, bars and restaurant are all far that you need to take a shuttle only available every 30m. They charge extra for everything: buggy is for rent only, kids clubs is charged by hours, bowling voucher is supposed to be free but that voucher is only for one person and you need to pay for shoes, socks your friends. Even Ping Pong table needs to pay. Not recommended and don’t think we will come back

AMAZING SERVICE — went above n beyond for my bday! Really appreciate it!!! Location is near the harborbay, with walkable resto, minimart and (clean) massage parlor around. Breakfast spread was good too!

Service is top notch, food is delicious. Good spread for breakfast. Staff are very friendly and professional, extremely helpful especially when we are travelling with elderly. We had an in tent bbq which is a nice experience dining under the stars. Will definitely return again for a nice relaxing stay in future.

The room was clean and spacious, and the view from the balcony was good. However, the room felt slightly off-kilter, was a bit dim, and had a low ceiling, which could make it feel a bit stifling. Breakfast offered four menu choices, and the food was decent. A Grab ride from the hotel to Tanjung Uban Terminal cost approximately 30,000 KRW. In Bintan, exploring attractions like snorkeling or the Blue Lake can eat up a lot of your time due to travel. My personal advice is to either plan your itinerary very efficiently, skip these activities altogether, or consider them as a day trip. A free shuttle service is reportedly available between the hotel and BBT Terminal, taking approximately 5 minutes. Swimming while enjoying the sea view was lovely. Definitely bring a shower filter!

Our stay was just perfect. It is a beautiful Balinese traditional set-up villa, every staff was friendly and so kind and it really touched my heart. It's a bit old property but perfectly maintained, I didn't feel it's old at all and I was rather impressed how well they kept this beautiful villa. You can also notice a great attention to detials, the person (people) came up with this design and architect must be genius! I was worried after seeing the review on bugs, yes there are bugs, but it's perfectly natural cause the villa is in the middle of the nature! That's the charm of this resort. I would be concerned if they use too much chemicals to kill the bugs. I hate bugs but there was nothing harmful - like a roach I always see in HK.. so I was totally ok! There are cute lizards roaming around too, I really loved watching them. I really enjoyed staying in Banyan Tree but most of all it was people who made my stay memorable - everyone smiles and greeted so nicely which really made my trip. They were very attentive and accommodating too. I wish I could go back one day!

Quiet and peaceful place. Room is very spacious and clean. Bathroom is exceptionally impressive! Cosy for families, great place for short getaway. Not many activities to choose from - archery / kayaking / ATV.. But they do have 4hr / 6hr day tours. Food wise - quality is ok; not many options.. as there's one and only Legenda Cafe. We had BBQ cooked by a chef by the beach and the experience was good - Can't have such an experience in Sg 😂 Breakfast was fantastic on Sunday morning - wide spread with Nasi Lemak (very yummy esp with the spicy sambal) / Fried Noodles / Congee / Egg station / Hashbrowns / Sausages / Jamu juice / cakes and fruits etc.. But disappointing on Monday morning - spread is limited, but we can order from the menu - food only came after more than 30mins. Room for improvement on that - especially when there's limited time for breakfast, food should be served fast; if not then just stick to buffet style. Overall, service is good. Spa massage and body scrub is ok too. Will visit again!