4-Star Hotels in Zhejiang, China

The environment here is fantastic! The lobby has books, a guzheng (Chinese zither), and calligraphy brushes, plus two adorable parrots 🦜. I'm very satisfied with this hotel; the rooms are spotless, and the front desk staff are wonderful. It's also very convenient for getting around. To go to West Lake, you just need to take the subway to Xiuxi Road Station. I really love it and will definitely stay here again next time I'm in Hangzhou.

Front desk staff, Ms. Wang Xiao, kindly upgraded my mother's room for free. The room was spacious and bright, with a bathtub for a relaxing soak. The environment was quiet, ensuring a great night's rest. Breakfast was plentiful, and they even gave us a souvenir upon check-out. I'll definitely recommend this place to my friends and family when they visit Hangzhou.

Staying at the West Lake Mercure in Hangzhou was so rejuvenating 🌿. The French minimalist decor, clean and bright rooms, and walking distance to West Lake make it perfect for leisurely strolls along the shore, experiencing the beauty of Jiangnan's West Lake. The bedding was soft and comfortable, the service was attentive and thoughtful, and breakfast included local flavors. Overall, the stay was exceptional. It’s a peaceful retreat amidst the hustle and bustle, a hidden gem for Hangzhou travelers, definitely worth a return visit!

Wucheng Four Seasons Yijing Hotel (Yongsheng Shopping Plaza Branch) 9.1 The hotel package price was very affordable, so I saw a lot of senior tour groups. It's located near a residential area, and attractions like Guzicheng require a drive. There are many restaurants nearby. Pets stay free. However, Yongsheng Shopping Plaza is still about a 30-minute walk away. Location: Generally, it's near a residential area and a bit far from attractions (-0.7). Navigation was clear, and there's a convenient parking lot within the hotel grounds. Hygiene: The bedding was clean, and the floors were tidy. They also offer to clean the room after you've woken up, which is quite thoughtful. Service: The hotel front desk staff were very diligent. During check-in, they followed a standardized script and sent a detailed page of information via WeChat, including breakfast and Wi-Fi details. Their response time during my stay was also very fast. It would be even better if they could check reservation notes during check-in to provide the appropriate room type. However, the most annoying part of the service was receiving daily WeChat messages pressuring guests for 5-star reviews (-0.5). Facilities: They have smart home features and well-equipped energy-saving devices, as well as accessible facilities. However, the smart toilet only had an automatic flush function (-0.2). Also, there were no screens on the windows, so opening them for ventilation could let in mosquitoes and other insects (-0.3). Comfort: It has a budget hotel design. The room was a bit compact but generally clean. The soundproofing was a bit lacking (-0.2). Dining: Breakfast is provided, including a noodle station. They also offer a great late-night snack service. Bonus points: Late check-out available (+0.5). No room upgrade. Laundry room available (+0.5). Late-night snack service available (+0.5). Minus points: People occasionally smoked in the ground floor lobby and were not stopped (-0.5).

房间干净，风景好，但服务、体验感、性价比一般。 This place is designed for the 'gram, not the 3000 RMB/night experience. The room is beautiful, you've seen that already, but here's my genuine experience that I hope helps set your expectations. Overall, bare minimum service. There is no proper front desk reception, and I had to remind them to set up the butler group chat the day before arrival because there were no instructions. Upon arrival, the main door was locked. Someone eventually came and brought my luggage up to the room, and that was it. No friendly chats, no personal touch, no estate introduction or tour, no other instructions, just a few pre-set WeChat images. The butler is quite responsive on chat but often provides incomplete answers. Service at breakfast was cold. No one welcomes you when you walk in, and there was no proper introduction to what was available. There was only one staff member at breakfast. He eventually came over and asked which main dish I'd like. There was no mention of Western vs. Chinese options until I overheard someone else's order. Most of the time he was standing at the kitchen entrance using his phone loudly, which made it hard to get his attention. The loud phone noise made the experience quite unpleasant, as I was hoping for a relaxing, quiet breakfast. Food options are very limited for a solo traveller. I ordered ******* for every lunch and dinner. I was quite hungry in the late afternoon and looking forward to the savory snacks in the afternoon tea set. I ordered them to my room and was told the ”chef had a family emergency” and could not prepare the fries and popcorn chicken, though I later saw someone else having the complete set in the lobby. :/ I saw another review a few months back giving feedback that there was no floor mat near the hot tub area. Even though they always respond to negative reviews the same way, saying they will improve, the problem was unfortunately not fixed. You only have one floor mat at the shower area and have to remember to bring it across the room to the hot tub area, or you'll be dripping wet on a slippery floor when you exit the tub. Soundproofing is bad. There is a road right next to the room, and you can hear occasional cars passing by. During my stay, farmers were harvesting bamboo, and you could hear the loud truck engines (which sounded like excavators) and them talking loudly. Mad respect for farmers, just highlighting the downside of the location that you dont see in the nice photos. The whole experience was strange because it felt like other guests were there for photoshoot over an actual hotel stay experience. You could see beautifully dressed ladies posing at every corner of the estate. Nothing wrong with that, just not something I'm used to. The experience is not without positives. The room I stayed in 【云渌】 had an insanely beautiful view, which was what I came for. It directly faces the bamboo forest and mountains. On good days, you'll probably be able to see a nice sunset. The room was clean and had great, thoughtful amenities, including Le Labo toiletries, a small pack of laundry detergent, eye masks, earplugs, and a Dyson hairdryer, to name a few. I also loved the huge private balcony it came with. I was really looking forward to this stay, but coming from another 民宿 I absolutely enjoyed, the service here was a stark contrast. This place has so much potential if they could brush up on the professionalism of the service crew to match the aesthetic and pricetag. I sincerely wish them well and hope the service can be improved.

There's always a concern about staying at nature-themed hotels this season: the environment might not be very appealing. However, this hotel was a pleasant surprise. The design team had clearly considered autumn scenery from the very beginning, carefully selecting trees and even including reeds, creating a unique and enchanting atmosphere under the autumn sun (actually, it's winter). Staying there and appreciating it fully evoked the feel of a Canadian or North American forest movie. Behind the hotel is a large autumn woodland where you can walk on fallen leaves in the morning – very relaxing and comfortable. And at night, the sky is filled with far more stars than just one or two, along with a full moon. The hotel staff were very welcoming, and there were even some cats, creating a relaxed and comfortable atmosphere. Of course, there were some drawbacks. Not all rooms were well-maintained; some areas looked quite old, and some chairs on the balcony were dusty, which negatively impacted the experience. Hopefully, future guests will check the outdoor areas for dust before checking in. As for the issue of the condition of the rooms, I really don't know how to suggest improvements. Previous guests have mentioned the cold winter weather, but this time, they had provided heaters, which was very thoughtful. In short, the scenery and architectural design are both excellent and worth seeing, especially in autumn!

This is one of the best hotels I've stayed at in Hangzhou. I didn't even realize it had a bathtub when I booked it; the hotel butler actually pointed it out to me. The room is very clean, and the decor is nice and quite unique. The hairdryer gets full marks, and the shower pressure is excellent. There are buses right outside, which makes getting to some places very convenient. The service is warm and professional. I'll definitely book here again next time I visit.

I booked this hotel thinking it was close to West Lake. Before checking in, I quickly scrolled through Xiaohongshu and didn't have high expectations, but after staying there, I felt it was pretty good. From the moment we checked in, I had a good feeling. The front desk saw we had a child and offered to include breakfast for them, even though we only had a double breakfast originally. Honestly, when we travel, my husband never wakes up for breakfast, so it's usually just my son and me eating anyway, but I still appreciate the front desk's thoughtfulness. The room was also great; the 2-meter bed was perfectly fine for two adults and one child, not at all cramped. The bedding and cleanliness were good too. The soundproofing wasn't as bad as some reviews claimed; I thought it was decent. When we left, we accidentally left our new headphones on the nightstand, and they promptly helped us find them. The view from the 10th-floor observation deck was also nice. Overall, it's great value for money and suitable for families who want to visit West Lake.

I really loved this guesthouse, especially its common areas. The library, in particular, stood out with its striking spatial design and vibrant color scheme, creating a wonderfully spacious and bright atmosphere. It's the perfect place to grab a book, order a coffee, and easily spend an entire afternoon. The host was also incredibly hospitable! I definitely hope to visit again next time!

I came to Yiwu to visit the trade city and compared several hotels in the area. I'm so glad I chose Cai, because staying here felt like the absolute right decision. The location is incredibly convenient, right next to phases 2 and 3 of the trade city, making it easily walkable. There are plenty of dining options nearby. The lobby has an elegant ambiance, and every little detail is meticulously maintained, showing how dedicated the hotel management is. The front desk service was gentle, polite, and enthusiastically attentive – truly impeccable! The room was clean and bright with good lighting. The hotel's voice-controlled butler was very convenient. The space was just right, with a well-organized layout. The bathroom had a clean wet/dry separation, and the toiletries were complete and of decent quality. The breakfast buffet was rich and abundant, offering a full range of Chinese simple meals. The congee was warm and comforting for the stomach, and the pastries were soft and delicious, freshly made daily. The taste was truly outstanding! For the price, considering the overall service, environment, and facilities, it far surpassed competitors in the same price range. I didn't encounter any unpleasant issues during my stay; it was comfortable and hassle-free. I highly recommend it and will definitely rebook for future trips.