Everything was great đŻ The staff were super friendly and talkative. I was satisfied with the food there, it looked good and tasted delicious. The room was clean and tidy. The hotel is located on a mountain, a bit of a distance from the town.
The room serves its purpose well as a temporary stopover, especially for those on day trips. There's new construction happening right in front of the hotel. Overall, I'd rate it around a 3 to 3.5-star hotel. Hot water was just okay, and water pressure was a bit low. The evening view from the sea-view room was decent.
Since we were on a day trip, the front desk offered a packed breakfast service. However, on the second day, they made a mistake. For our group of four (2 adults, 2 children), we were supposed to get two breakfast packs. Instead, they only gave us one bag containing drinks, mineral water, and cutlery on top, completely forgetting the actual food pack. As a result, we had no breakfast for our day trip. Thankfully, Ctrip stepped in to resolve the issue and refunded a portion of our breakfast fee.
Overall, at this price point, I would still recommend it, especially considering the included transfer service.
Coffee shop service is excellent!
Only 1 lift is working and I stay on 17 floor!
Rooftop bar and dining is close, aircon is running half speed throughout the hotel..
An aesthetic hotel with a breathtaking view. Every corner is photo-worthy. The staff are welcoming and friendly, and while the amenities arenât as extensive as a chain hotel, theyâre sufficient enough if youâre not too particular. Towels and robes are provided, though I did wish face towels were available as well. The location isnât within walking distance to shops, so itâs best to plan your logistics in advance. Breakfast leans more towards local flavors than a full continental spread, but itâs still enjoyable. Overall, a pleasant and charming stay.
Always stay with Zasgo whenever i travel to Labuan Bajo. Far away from all the noise but near enough to talk everywhere.
Staffs is friendly and helpful. Love this hotel and there is a supermarket, pharmacy and Miniso right within the hotel building.
Their roof top restaurants have fantastic view.
Near airport, good location, beautiful resort beach front, resort restaurant is 24hrs, nice pool. The only downside is that the water pressure is a bit low, but that is very common on island hotels. Enjoyed my stay and will book again in the future.
Good hotel for it's price. The pool isn't so huge but it's doable. Rooms are clean and tidy. Service was great. Nice n friendly staff.
Yes the beach is so so dirty. We just came back from a 3days /2 nights yatch trip so we didn't care to to go to the beach. Otherwise if you are booking a beach vacation it will be a bad disappointment.
On one of the three days that we were there, the neighbouring plot of land kept burning leaves as they were land clearing. Smoke travelled towards the pool and our room area That also spoiled our day.
Simple and quite old interior. Location is about 5 - 6km from the city center, shuttle and airport pick-up are available. The staff is quite friendly, only I was disappointed with the PIC receptionist, I ordered take away breakfast because I was picked up in the morning by the tour for a 1 day trip, it turned out it was not provided. So on the day, I had to wait again. For the shuttle to the airport, it was also combined with guests with a 13.30 flight, asked to wait past the time I reserved, even though my flight was at 12 noon. The variety & quality of breakfast is very lacking for a 5 star hotel.
The location is about 10-15 minutes drive from the airport and the pier. The hotel is right by the sea, with a beach and a swimming pool. It is an older four-star hotel, and the facilities are not new, but they are all clean and comfortable. The villa room I booked is very large, especially the room on the second floor is larger than the one on the first floor. The air conditioning is cold enough, which is very important.
The hotel staff are very enthusiastic, and the front desk communicates smoothly in English, especially
Bony, who has a pure American accent and is self-taught, which is a bit amazing.
The restaurant is right by the sea, with an unbeatable sea view. The breakfast is rich and the dinner price is very affordable.
In general, if you donât have to stay in a luxurious hotel like Ayana,
Luwansa is a very cost-effective choice.
The Seraya Resort Komodo provides flawless service and all the necessary facilities for visitors.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers shuttle amenities to assist you in discovering your desired offerings in Labuan Bajo. The hotel offers reception assistance, including safety deposit boxes, to ensure guest satisfaction. The hotel's daily housekeeping ensures an excellent option for your stay.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and air conditioning, all designed with your ease in mind.Several chosen accommodations at The Seraya Resort Komodo have a balcony or terrace incorporated into the room design.Rest assured, quenching your thirst is not a concern with bottled water available in select accommodations. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Throughout the day, engage in the entertaining activities available at The Seraya Resort Komodo.Make sure to discover the readily available beach at hotel. Unwind by the pool at hotel and cherish a leisurely moment.Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction.
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GGuest UserThe room serves its purpose well as a temporary stopover, especially for those on day trips. There's new construction happening right in front of the hotel. Overall, I'd rate it around a 3 to 3.5-star hotel. Hot water was just okay, and water pressure was a bit low. The evening view from the sea-view room was decent.
Since we were on a day trip, the front desk offered a packed breakfast service. However, on the second day, they made a mistake. For our group of four (2 adults, 2 children), we were supposed to get two breakfast packs. Instead, they only gave us one bag containing drinks, mineral water, and cutlery on top, completely forgetting the actual food pack. As a result, we had no breakfast for our day trip. Thankfully, Ctrip stepped in to resolve the issue and refunded a portion of our breakfast fee.
Overall, at this price point, I would still recommend it, especially considering the included transfer service.
GGuest UserNear airport, good location, beautiful resort beach front, resort restaurant is 24hrs, nice pool. The only downside is that the water pressure is a bit low, but that is very common on island hotels. Enjoyed my stay and will book again in the future.
YYvonne12Always stay with Zasgo whenever i travel to Labuan Bajo. Far away from all the noise but near enough to talk everywhere.
Staffs is friendly and helpful. Love this hotel and there is a supermarket, pharmacy and Miniso right within the hotel building.
Their roof top restaurants have fantastic view.
GGuest UserGood hotel for it's price. The pool isn't so huge but it's doable. Rooms are clean and tidy. Service was great. Nice n friendly staff.
Yes the beach is so so dirty. We just came back from a 3days /2 nights yatch trip so we didn't care to to go to the beach. Otherwise if you are booking a beach vacation it will be a bad disappointment.
On one of the three days that we were there, the neighbouring plot of land kept burning leaves as they were land clearing. Smoke travelled towards the pool and our room area That also spoiled our day.
SSoeTravelerThe hotel still brand new and still in the soft opening period, that explained no 24 hours room service and short service time in some of the outlets but itâs was really good stayed, the staff was really helpful and informative specially the lady who help me during the check in time, really professional (sorry forgot to ask the name), the breakfast also really good with various option including some locals delicacies, definitely will be back again.
CcalvinlimCoffee shop service is excellent!
Only 1 lift is working and I stay on 17 floor!
Rooftop bar and dining is close, aircon is running half speed throughout the hotel..
RRayRayChanThe hotel is right on the city centre. You need to get a room with the Seaview and the scenery in the morning is beautiful. The service is slow at times but overall is acceptable. It is easy to get a taxi to the airport from there. I will stay here again.
XXicoThis hotel is very nice. The place and all the facilities look new and clean. The rooms are also very good (bed, mattress, shower, etcâŚ)
But, the service is terrible!!! The service is horrible!!! Special at the restaurant! Their service made me and my wife have an unpleasant experience in this hotel. The breakfast itâs the food from the day before, even the coffee! In the roomâs tv they offer a SPA service but in the en they didnât have any therapists available. In the restaurant we had to wait long long time for the food!
I donât recommend this hotel.
AAlea RahmatAn aesthetic hotel with a breathtaking view. Every corner is photo-worthy. The staff are welcoming and friendly, and while the amenities arenât as extensive as a chain hotel, theyâre sufficient enough if youâre not too particular. Towels and robes are provided, though I did wish face towels were available as well. The location isnât within walking distance to shops, so itâs best to plan your logistics in advance. Breakfast leans more towards local flavors than a full continental spread, but itâs still enjoyable. Overall, a pleasant and charming stay.
CchongwenxinEverything was great đŻ The staff were super friendly and talkative. I was satisfied with the food there, it looked good and tasted delicious. The room was clean and tidy. The hotel is located on a mountain, a bit of a distance from the town.
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