Posted on Mar 22, 2026
Guest User
I stayed one night at this hotel, which is conveniently located near the train station and feels fresh and new. The on-site restaurant serves dinner, and we tried the sukiyaki — it was absolutely delicious and definitely worth a try, even if the price is on the higher side. Overall, I had a very pleasant experience and would happily choose this hotel again when visiting Zao.
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Price per night from:IDR 863,588
Posted on Aug 5, 2025
wozoule2****
This hotel is about 1.5 km from Tsuruoka JR Station. The nearest bus stop is 'Science Park.' There's a direct bus from Yamagata Airport, but other bus connections are unavailable, making transportation a bit inconvenient; it's more suitable for those traveling by car.
The hotel itself is newly renovated, surrounded by rice paddies, offering a beautiful and clean environment. Breakfast is a Japanese-style buffet featuring locally sourced ingredients. Dinner requires a reservation, as dining options nearby are limited to a convenience store. There are three dinner set menus, which I found a bit pricey, but the food was delicious, especially the bread and desserts.
Service was, as always, attentive, and the hot spring facilities were excellent. The only downside is its relative distance from famous Tsuruoka attractions like the Dewa Sanzan mountains and Kamo Aquarium. It's also a bit far from the S-mall bus terminal and the JR station.
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Price per night from:IDR 1,194,718
Posted on Nov 1, 2025
2ren1chezijiahuanyoushijie
All good, dinner breakfast is great, the room is a bit dirty, the TV is a bit small, the entertainment is less at night, the food is very satisfactory, the next time you have the opportunity to stay, the self-driving past is very good to find, the parking lot is a little bit away from the hotel, the hotel will pick it up
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Price per night from:IDR 1,607,968
Posted on Feb 12, 2025
Guest UserEven though we called the hotel stating that we would be late for the check-in and dinner as there was heavy snow in the highway. The staff postponed it to 730. However, the snow was so heavy, we lost our way in town and we arrived at 8:10. The staff saying that we were too late and rejected to provide any food for us. we had to walk downhill to the town to find our own dinner. however, on the second night of our stay, we noticed that the other guests were having dinner at 9:10 when we passed by the restaurant. We know that we were late, but I believed that hotel is in the hospitality industry, the staff have to be considerate to the guests. as we were not meant to be late on purpose, just because of the bad weather outside, we couldn’t drive fast. We were in the highway 2 1/2 hours without any food and drink in the hope of arriving on time.
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Price per night from:IDR 2,529,835
Posted on Jan 6, 2026
Yulia_LThis hotel is located conveniently. There are railway stations and bus terminals near. You can use this hotel as a base and visit other places by public transport. Some travelers live in this hotel and go to Zao Onsen ski resort for skiing or snowboarding. There are a lot of places to eat or go shopping.
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Price per night from:IDR 686,102
Posted on Aug 31, 2025
Anonymous UserI stayed here while traveling from Kyushu.
I had a comfortable time.
The staff were warm and welcoming, and were full of hospitality.
The room was neatly arranged, and I was very satisfied with the cleanliness, including the fact that there were chilled towels in the refrigerator and that we could choose our yukata.
The large public bath was bright and very clean, not a single hair was found, and the water felt great. I usually don't bathe in the morning, but I couldn't help but take a dip!
I was also very satisfied with the food, both dinner and breakfast! The flavors were mild and the portions were just right, neither too much nor too little.
I was able to relax in the lounge as well. The grapefruit juice was delicious!
I felt that the entire hotel was carefully thought out.
I would like to stay here again. It was a fond memory. Thank you.
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Price per night from:IDR 2,580,167
Posted on Jan 17, 2026
Al_Al
The location is super convenient, just a 2-minute walk from Zao Onsen Ropeway Station. There's a ski rental shop about a 1-minute walk away. You can store your ski equipment in a specific locker in your room on the ground floor, or use the password-locked lockers in the lobby. Zao Bus Terminal is about a 7-minute walk. They even offer a free ride back to Zao Bus Terminal when you check out. For dinner, there are six delicious and beautifully presented options to choose from. A Lawson convenience store is about a 5-minute walk for evening snacks. The onsen (hot spring) is a good size, not too big, not too small. And since there weren't many guests, it was a very pleasant experience.
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Price per night from:IDR 1,464,920
Posted on Aug 8, 2025
Vic_WWe arrived late (20:15) due to temporary closure of Sendai Airport (tsunami warning), and obviously we were late for the hotel dinner after having to travel all the way up from Narita instead.
We were tired and hungry when we arrived, but the hotel disappointed us even more for not reserving our paid dinners for us, nor was there a reimbursement. Did they just throw the food away after all the preparation work? The (presumably) manager's attitude was one of inflexibility and apathy, so atypical of Japanese etiquette. The restaurants nearby were all closed already and we had to starve for the first night there. Very unpleasant and inconsiderate arrangement.
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Price per night from:IDR 2,148,373
Posted on Jan 5, 2026
Anonymous User
The room is spacious and in traditional Japanese style. Was expecting a private onsen in the room but it was only a bathtub. The staff couldn’t communicate well in English which caused some misunderstanding during our stay but they’re friendly and responsible enough to solve the problem for us so it’s still a great experience overall. The breakfast was very traditional and got more and more abundant every day. We had a great 4nights stay in Hayamakan.
The highlight has to be the nearby restaurants. The hotel will give you some recommendations nearby, please make sure you try some of them!
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Price per night from:IDR 2,482,152
Posted on Dec 23, 2025
AishenghuodeJessieThe hotel's location couldn't be more convenient. It's connected to JR, and just a 2-minute walk to the left of the exit is the bus stop for Zao Onsen. There are also supermarkets and pharmacies nearby, and plenty of small restaurants across the street. The rooms in the South Wing are very new, and the Japanese breakfast is highly recommended.
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Price per night from:IDR 966,900