Name: KLLN DONGFANG HOTEL
Address: Puning, China
Rating: 9.2

China

Guangzhou

Ruyuan

Puning

Yingde

Congjiang

Sihui

Feels like home – A true Guangzhou representative! The service is incredibly warm, and it's rich in history and culture. It's my loss for not having stayed here before. I'd definitely choose this hotel again next time I'm in Guangzhou, even though this trip was a bit rushed. It's super convenient for business during the day, and at night, there are tons of great food options nearby. Fantastic!

I usually come here for work meetings, so it's always a rush. This time, I specifically brought my child on a Saturday for pure relaxation, focusing on a slow-paced, chill vacation. We happened to arrive during a typhoon, and the cool mountain breeze from Baiyun Mountain outside the window completely set the mood.

The hotel environment is serene and quiet, far from the hustle and bustle. The guest rooms are well-lit and spacious, making our stay exceptionally comfortable. I must especially commend all the staff for their gentle and heartwarming service:

During check-in, front desk staff Yao Sheng and Liu Zhaohan were patient and meticulous, communicating in a gentle and thoughtful manner. They even proactively offered us a free room upgrade, which was a huge surprise! Duty managers Xiao Wang and Liu Weilun, and front desk staff Xiao Wu, were hospitable throughout our stay, promptly responding to any requests. Their sincere and polite demeanor made us feel completely at home.

We spent the typhoon day relaxing and strolling around the hotel, clearing our minds. The mountain breeze was incredibly therapeutic. The room had excellent soundproofing, ensuring our rest was undisturbed. The comprehensive facilities, including the pool and sports venues, were perfect for a relaxing time with the kids.

I've always appreciated the hotel's hardware and location, but this leisure stay truly impressed me with its meticulous service. It's suitable for both business trips and family relaxation. It has now become our top choice for short family getaways, and we'll definitely be back!

We booked an Executive Suite this time. Upon entering, there's a living room with balcony access. To the left are the bedroom and bathroom. Both the bedroom and living room have access to a private plunge pool on the balcony.

It was a bit rainy when we left on the 2nd, but the rain stopped by the time we reached the hotel, so the kids could enjoy the public hot springs and infinity pool on the 13th floor. There was even a bubble bath pool during the holiday, which the kids absolutely loved.

Next to the lobby on the 1st floor, there's a family-friendly play area. However, since my child is already in elementary school and more interested in water activities, we didn't participate in the 1st-floor activities. It rained continuously on the 3rd, so we just enjoyed the private plunge pool in our room, and the kids still had a great time.

Dinner was a buffet with unlimited crayfish, roasted chicken, and BBQ. The roasted chicken had crispy skin and tender meat – absolutely delicious! The unlimited crayfish was a hit, and we were still eating it at 8 PM. Very good!

Upon check-in, I added the front desk staff member ”Jiaojiao” on WeChat. She was incredibly responsive to all our requests, even replying promptly after 9 PM. Her attitude was excellent, and she regularly reminded me of upcoming activities. Loved it!

Overall, we were very satisfied with our May Day holiday trip, and the kids had a wonderful time too.

This is one of our best hotel stays in Guangzhou over years. The location is excellent, within hundred meters of subway.

The island is full of greenery, lot of parks and places to walk. 

The staff were extremely helpful , the check in and checkout process was seamless. The rooms and the beds were clean. We loved the pillows, one of the best pillows we found in any hotels.

This is the second time I stayed at this hotel, stayed 7 nights this time. There was construction going on the whole time I was here. Overall stay was not bad. I often ordered food and coffee via *******. Sometimes my orders will be delivered to my room using a delivery robot. But other times my orders will sit near the front door. Not sure why.. The hotel also received taobao packages for me as long as I have checked in. They unfortunately will not accept packages before check in. My room this time was on the 19th floor, which is where the laundry room is. Staffs helped moving my laundry to the dryer then folded them, which is very nice.

Love, love, love it! For this price, the value for money is absolutely amazing! Every single staff member was wonderful. Right from when I got out of the car, the strap of my bag broke, and it was full of stuff. Immediately, a bellboy came over to help me carry it to the front desk in the lobby. Then, they upgraded our room, gave us complimentary breakfast, and even a free drink at the lobby bar in the evening. The staff at the gym, both the handsome men and beautiful women, were also very friendly and attentive. The downstairs area is very spacious and great for a stroll. Even though I wasn't traveling with kids, I feel like this hotel is perfect for families with children. The room even had baby slippers and toothbrushes, and downstairs is practically a kids' paradise. The only minor downsides were that the pool water was quite dirty, and you could clearly feel sand at the bottom. Also, breakfast was incredibly crowded; I walked around for ages and couldn't find a seat. When I went to get food, it was so packed that I just grabbed a few items and left.

The environment is elegant and comfortable, and the location is very convenient. The rooms are clean, and everyone I encountered was genuinely friendly! I also loved the gym. This is a great hotel I'll definitely choose next time I visit!

I'm extremely satisfied with the hotel I booked this time. The hot spring facilities are excellent, far exceeding my expectations. The hotel breakfast is also very good, with a wide variety of dishes. The surrounding environment is lovely, and the air is fresh.

We arrived earlier than the check-in time and asked if we could check in early one day in advance and got a positive response. On the day of check-in, we were upgraded to a deluxe room because the room had not been cleaned yet. Five stars for the service of the guy who checked us in that day.
The room is large, the facilities are intact, and the bathroom is separated into dry and wet areas. It has everything you need, which is good.

lingnandongfang

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