Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Dec 6, 2025
Guest User
The hostel is located in the downtown area, which is very convenient for traveling.
They also offer activities such as Historical Jail Tour, walking to bars with other travellers (I cannot remember what they call it), and cookies decoration (during the Christmas season). Friendly and helpful staff. Affordable price.
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Price per night from:€21
Posted on Jul 13, 2024|High Floor Two Queen Beds (Plus Sofa Bed)
Barry(HK)Room cleanliness and air conditioning were good. Beds were comfy. Breakfast was simple but good in quality. However the breakfast queue was long and food replenishment was not done in pace with the flow, ended up in a long queue not moving as people stayed in the front of the queue stayed in the queue waiting for replenishment. The dinning space was insufficient that could not accommodate the big crowd.
We ran into issue setting up the sofa bed. Calling the front desk asking for assistance we were stunned by a reply saying they would not send staff to help but urging us to try for another attempts and kept reassuring us the sofa bed operation was simple and easy. Finally we got that sorted out with help from other hotel customers..
A major disappointment that totally ruined my experience with the hotel was the way my enquiry was handled towards an unknown charge after I checked out.
In the check out bill, it was just a charge billed to my credit card without indicating what service or item I was billed for. While my family did not order or buy anything at all from the hotel and we were in a rush, I did not check the bill upon check out until 5 days later I saw it in my credit card account. I sent an email to the hotel reservation (that was the only email channel I found from the hotel home page) to enquire about the charge and no reply was received ever towards my enquiry and that's what I was hit. Although the unknown charge was refunded after another week, I did not feel good with the way they work. I frankly accept mistakes made by the front desk or the account team for incorrect bill, but I do not accept ignorance and zero communication from the backend on my enquiry. This is something the hotel should improve.
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Price per night from:€148
Posted on Apr 10, 2026
Guest User
As a family of three, we really enjoyed our stay at the hotel, I definitely book again. Very close to shopping and highway 417. Hotel located in a very quiet area.
I should thank Mr. Soheil at Reception who was very kind and helpful. Breakfast was also very good included hot/cold meals and fluits
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Price per night from:€100
Posted on Aug 25, 2025
Guest User
Great stay. Central location downtown. Comfortable bed and pillows. Felt relaxed and revitalized. Room as upgraded at check in by the receptionist so that was a bonus!
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Price per night from:€154
Posted on Jan 16, 2026|Traditional Queen Room
l50368I checked in early in the afternoon, and the front desk staff and housekeeping were incredibly kind. They explained everything about the hotel and breakfast very clearly. Making my own waffles at breakfast was a lot of fun, and the room was spacious enough to comfortably open a large suitcase, which was great. The location is also perfect – just a 10-minute walk from the station through a shopping mall, so bad weather isn't an issue. I'd definitely like to stay here again. Thank you!
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Price per night from:€83
Posted on Jan 3, 2024
Alicia York-Bird
I've stayed at this hotel several times now; I enjoy how clean, quiet, and nicely decorated the suites and the hotel itself are!
The bathrooms are beautiful, very clean, and well-appointed, as are the rooms themselves.
Very pleased and will stay here again when my travels take me through this area once more.
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Price per night from:€101
Posted on Apr 15, 2025
Guest User
Where to begin... first of all, when I made this booking, there was no mention whatsoever of HEAVY DUTY CONSTRUCTION beginning every day at 7 a.m. Naturally upon checking in, I'm informed that there is intense construction happening right next door. And yes, it was brutal. I also SPECIFICALLY booked this hotel because there was an option to reserve now, pay at the hotel. Here are some direct quotes from my booking confirmation email: ”You'll need to pay upon check-in at Andaz Ottawa Byward Market, by Hyatt,” ”Your payment will be handled by Andaz Ottawa Byward Market, by Hyatt,” and ”Pay at Hotel.” Sure enough, I get there, and the money's already been taken out of my credit card and I owe nothing to the hotel upon check-in. (This matters for reimbursement purposes at the company I work for.) Lastly, I was told when I checked in that housekeeping would be visiting every third day -- that was fine by me. But the very first day, I come back to my room after a long day and someone's been there, replacing towels, removing the minimal garbage in there, etc., which I was not at all prepared for given that I was advised the opposite. It made me extremely uncomfortable because all of my personal effects were left throughout the room, not expecting housekeeping given that I was advised no housekeeping would be coming until the third day. I'll be honest, that creeped me out as someone travelling alone. The staff were apologetic but I didn't find their explanation at all sufficient. (The housekeeping manager and front desk attendant completely contradicted each other.) Overall, such a chaotic stay. Oh, and, the heat in my room didn't work. Had to request a space heater... I mean, c'mon.
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Price per night from:€123
Posted on May 12, 2026
Guest UserThe hotel is new and the facilities are decent. The room even had a shower cap. Breakfast was just okay, but it's great value for money. We stayed with our one-year-old, and it was convenient and comfortable for three adults and one child in a single room. It's not far from the city center, and parking is pretty easy. The only issue is that there's a homeless shelter nearby, so it felt a bit unsafe for solo travelers. It's best not to wander around alone outside, and you'll be fine.
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Price per night from:€101
Posted on May 20, 2024
Guest User
Great place to stay nice & clean not far from downtown . Private parking and room for 3 people was big with a big kitchen. I definitely recommend . Price is also affordable.
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Price per night from:€98
Posted on Nov 5, 2025
Reaishenghuodemoumoumou
The hotel is on the roadside, there are convenience stores and many restaurants nearby, very convenient, there is a bus stop, the front desk lady is very cute, said Ottawa is very safe, if there is any danger, she can help me call the police, let me rest assured to play in Ottawa, breakfast is to the front desk to get a paper bag, There is a small dessert and a bottle of yogurt ➕ a juice. The soundproofing effect of the room is average. Parking at the door and someone passing by can be heard. It is on the first floor, and there are two floors in total. A short transition for one night is still no problem, Ottawa is not fun, and the attractions can be punched in for a day.
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Price per night from:€100