Hotels near Rosengart Collection Lucerne, Lucerne

Facilities: Beyond expectations. Each room is named after a place in Switzerland, and the decor varies accordingly. The room was spacious with many windows, offering views of the train station, the bustling market, and snow-capped mountains in the distance. The corner space was very cozy, and the toilet and bathroom were large. Cleanliness: Very clean, with no overlooked spots. There was also a beautiful orchid in the room. Service: The front desk staff were exceptionally gentle and friendly. They proactively and thoughtfully explained how to access water and where to drink it. The mini-bar was free, and upon check-in, we were even given extra bottled mineral water in glass bottles. Environment: The location is incredibly convenient. It's just a few minutes' walk to the train station, so no worries about carrying heavy luggage. All major city attractions are within walking distance, and the surrounding neighborhood is very pleasant.

The room was spacious and well-equipped with all the basic necessities, making it a good choice for business accommodation. However, our booking included dinner, but the front desk couldn't find it... Luckily, I asked what time dinner was during check-in, otherwise, it would have been a wasted trip for dinner.

This hotel of Luzern boasts an exceptional location. It’s a convenient walk from the train station even with luggage. Getting to the area’s major attractions is easy. Plenty of restaurants and supermarkets are nearby. The rooms are very clean and offer nice city views. Highly recommended—great choice for your stay.

The hotel felt very secure, and they offered free luggage storage. The front desk staff were incredibly helpful, giving directions and even assisting with our itinerary. When we checked in, they provided a map and a QR code for local public transport, which was super convenient for taking the bus. The location is excellent – it's about a 10-minute walk to the bridge shown in the pictures, and also very close to the ferry terminal and train station.

Really was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.

I initially thought the location was very convenient. However, during my two-day stay, my room key or elevator card malfunctioned every single day, forcing me to go to the front desk for a replacement. I also found out that our room was the only one that hadn't been updated with the new system (not sure why they put us in that specific room). So, definitely make sure you get a room with the new system!

Check out these photos of the hotel and the surrounding streets in the early morning, featuring typical European retro architecture with aged red bricks and green tiles. The best part is its proximity to the train station! Just a few steps from the train, you can drop off your luggage and completely free up your hands, avoiding the torture of dragging suitcases over the old town's cobblestone streets. The front desk service was also impeccable, both warm and professional. However, even with such a perfect location and amazing service, there's one fatal flaw – no air conditioning! Who would have thought that Switzerland in late May would defy expectations and be as hot as an oven? Accustomed to powerful air conditioning in Asia, returning to the room at night felt like a complimentary 'Swiss eco-sauna' experience. Location gets full marks, service gets full marks, but for the temperature, we had to rely on our strong willpower for some 'physical cooling'.

Было позднее заселение, для нас оставили конверт с инструкцией и ключами, позвонив на ресепшен оказалось что менеджер говорит на 6 языках, в том числе и по русски, провел инструктаж удаленно. Отдельная благодарность менеджеру Bangin Salih за оперативную помощь с заселением и внимательное отношение к гостям. Было приятно чувствовать заботу и готовность помочь в любой ситуации. Очень порадовало качество постельного белья, а одеяло и подушки словно облако 💔 Чистота, сервис и особенно завтрак выше всех похвал 😍

Three stops from the train station, or a 20-minute walk. Breakfast is a self-service buffet with a good variety of options and tasty food. The downside is that the facilities are a bit old, possibly due to the location. The bathtub is quite vintage, and the light switches also have an old-fashioned feel, as do the bedside lamps. The bed is a bit old too, and the room has poor soundproofing. There was a tour group in the middle of the night, and one of the older women's voices was deafening. Given the economical price, sometimes you can accept these things when considering the value.

Hotel was in a great location, room was clean and very nice, bed was comfortable, and view was nice. Our bathroom was across the hall from our bedroom-- which though a little strange --didn't cause us any issues as it was private and clean (and huge). The only critique I have would be about the self check-in. I understand the goals of having a streamlined check-in process, but we didn't recieve the email with instructions, and had no answer to an email of inquiry. It took me phoning the hotel's administration to get an answer, in which the woman was very helpful, but did take away some of our time in Lucerne. If there was a more straightforward process that did not involve using the machine at the front door, as well as having clearer instructions on checking out, the stay would have been perfect.