Shi Road/Shantang business district | 2.42km from Ding Park
Houju Courtyard Design Hotel (Shangcheng Branch, Shantang Street, Suzhou) - Living by the River, Encountering the New Elegant Charm of Suzhou
This is not only the starting point for strolling around the "Qili Mountain Pond" and feeling the sound of oars and lights, but also an ideal stronghold to explore the whole Suzhou City. You can walk to Liuyuan and Hanshan Temple to feel the historical heritage of the thousand-year-old temple; drive a moment to Zhuozheng Garden, Lion Forest, Suzhou Museum, immersed in the world heritage garden poetry and painting; or stroll around the historical district of Pingjiang Road and listen to a comment. Move to enjoy the convenience of Shilu Business Circle, and turn around into the ancient style of the south of the Yangtze River.
The hotel is located in the heart of Shantang Street, Bainian Stone Road Pedestrian Street, Gusu District. The hotel is situated on the 4th floor of the popular check-in landmark of Shangchengmen. Walk 300 meters to reach Qili Mountain Pond Scenic Area; The sound of oars, lights, and bustling streets of "Millennium Shantang Street" provide an ideal starting point for exploring the Su style charm, as you can enjoy the convenience of the stone road commercial district within walking distance.
The Houju Hotel Group will undergo a new upgrade in 2025, with a disruptive design aesthetic inspired by the "Shangchengmen" and deeply integrated into Suzhou's "rolling immortals" folk customs and "seeking the Eight Immortals" culture. Shangchengmen has ingeniously created an immersive fantasy space with "gardens in buildings, streets in gardens, and alleys in streets", opening a unique hotel exploration journey.
Hotel rooms are an artistic stage of color and texture, with retro red passionately colliding and warm walnut wood; Middle aged blue highlights the harmonious charm of fashion and fantasy; Metal floor lamps and color blocked vintage carpets, outlining details; The courtyard landscape room cleverly blends Soviet classical elements with modern design, while the courtyard landscape room monopolizes the charm of the city gate market, showcasing luxury and warmth in a low-key manner, with a sense of luxury everywhere.
Intelligent control of the entire house frees up hands, senses the toilet, enhances the bathroom experience, easily adjusts lighting, curtains, TV, etc. with just one command, and fully enjoys technological convenience; Ultimate sleep experience, deeply immersed in five-star quality mattresses; Paired with a large screen TV, it provides endless enjoyment, instantly relieving travel fatigue and allowing you to fall into a deep sleep.
The hotel has complete facilities and equipment, including a gym to help you stay energetic and enjoy the joy of exercise at any time; Self service laundry room, waiters help deliver laundry, attentive care, dispelling your worries; The leisure book bar is quiet and comfortable, with a lazy afternoon tea time and a search for a touch of delicacy in the afternoon. In the unique atmosphere of the hotel, enjoy exclusive afternoon tea and immerse yourself in the rare Su style tranquility and beauty. Exclusive goodnight snacks, warming the heart and nourishing the stomach, accompany you to a sweet sleep.
In addition, staying in a hotel allows for an immersive local experience, and stepping into the "Gusu Prosperous Map" upon entering the immortal market! Gathering authentic Su style snacks and classic souvenirs (such as Han Dachun and Caizhizhai), it enhances happiness in the atmosphere of fireworks, and every snap is a big shot.
Houju Craftsmanship Service adheres to the brand's three core values of "exquisite service", "local experience", and "cultural exploration". We are committed to providing personalized services beyond expectations for curious and creative travelers, unlocking the cultural code of Suzhou and embarking on an extraordinary journey of exploration.
GGuest User2026.05.14
The room was decent, clean and hygienic. The location is excellent, right next to the subway station. It's only two stops from the high-speed rail station to the hotel. Take exit 12 at Shilu, go straight, and the hotel is about 200 meters away on the 4th floor. If you can't find it, the front desk staff can come down to meet you. It's a very short walk to Qilishantang, only about 300-500 meters, and there's a newly opened shopping mall, MixC World, right next door, which is very convenient for shopping! On the 3rd floor below the hotel, there's a makeup and styling shop, and on the 2nd floor, there are plenty of food options, super convenient. The lady at the hotel's front desk provided excellent service with a wonderful attitude. Thumbs up, highly recommend!
New Urban District/ Hanshan Temple | 1.59km from Ding Park
GGuest User2026.02.07
Highly recommend this hotel! The location is superb, very close to the scenic spots, making it incredibly convenient for sightseeing. A dream come true for those driving, with free parking for added convenience. The front desk staff were exceptionally welcoming and made check-in a super smooth process. They even thoughtfully provided a complimentary tea area, ensuring you always have hot water or tea available – such attentive attention to detail made for a very comfortable stay. I'll definitely choose this hotel again next time!
Shi Road/Shantang business district | 2km from Ding Park
Holiday Inn Express Suzhou Center is close to the Suzhou Huamao Center, Shantang Street Scenic Area, the Humble Administrator's Garden, and Xiyuan Temple. With excellent transportation links, the hotel is only about 2 kms from Suzhou Railway Station, 26 kms from Wuxi Shuofang Airport, and 13 kms from Suzhou North Railway Station. It’s also within walking distance to Shilu Station on Metro Line 2. Surrounded by numerous attractions, including the famous Tiger Hill and the Humble Administrator's Garden, you can fully experience the beauty of Suzhou’s classical gardens. The hotel is also ideally located in a vibrant commercial district, with easy access to shopping and leisure destinations such as Guanqian Street and Pingjiang Road.The hotel offers 156 rooms, equipped with soft and firm pillows, orthopedic mattresses, one-touch screen casting, and multi-functional charging ports to meet your needs. A delicious blend of Western and Chinese-style buffet breakfast provides freshly ground coffee and a noodle station to start your day with vitality. The hotel also offers a meeting room, a fitness corner, and a self-service laundry to ensure that every trip is fully energized.Be it for vacation or work, make Holiday Inn Express Suzhou Center become the ideal choice for you to visit Suzhou.
XXiaohulihaohao2026.04.16
The location is excellent, making it very convenient to visit Lingering Garden and Hanshan Temple, especially for an early morning stroll or a bike ride. You can also walk to Shantang Street. Getting to other attractions by taxi or subway is also easy. Downstairs, there's a Wu Ji Xiao Yuan Lou restaurant, and it's also very close to MixC World. The room is clean, though a bit small, and the bathroom is also tiny, but you have to make some compromises for such a convenient location. The breakfast was standard. I stayed for two days during the Qingming Festival and only had breakfast once to get an early start for the attractions.
Shi Road/Shantang business district | 3.26km from Ding Park
Opened in 2023, the ANDU HOTEL is a great accommodation choice in Suzhou. The hotel offers easy access to Suzhou Railway Station, just 4km away. Just a short walk from Yangyu Xiang Metro Station, traveling to most city destinations is a breeze. Seeing Suzhou's sights from this hotel is easy with Yiyuan Garden, Lingering Garden(Liuyuan Garden) and Suzhou City God Temple all close by. In their spare time, guests can explore the hotel's surroundings. This Suzhou hotel offers parking on site. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling with families.
GGuest User2026.05.15
Couldn't believe there was such a stylish hotel right in the popular Shantang Street scenic area. As soon as I walked in, I was drawn in by the unique design. The lobby was very spacious, and even more surprising was the complimentary minibar in the room, stocked with BaiSuiShan water, which was a nice touch. The hotel offers a free shuttle service to and from the station, which I didn't get to use since I drove, but parking was also free. That's a real rarity in the old city center where space is at a premium. The breakfast also had a great variety. Overall, a very satisfying trip.
Shi Road/Shantang business district | 2.44km from Ding Park
GGuest User2026.05.17
Immersive, Zen-inspired experience:
“Hidden away in this bustling city is a tranquil sanctuary. The moment I slid open the wooden door, it felt as if I had been transported to an ancient machiya in Kyoto. The room was filled with a subtle scent of tatami, and the natural wood furniture with minimalist lines exuded a 'wabi-sabi' aesthetic throughout. My favorite time was in the evening, sitting at the low table by the window, brewing a pot of tea, and gazing at the karesansui garden outside. All the inner turmoil gradually faded away. There was no excessive disturbance here, just the perfect amount of space and serenity—a truly healing journey that allowed my mind and body to return to nature.”
Concise yet evocative short review:
“A living space rich in oriental aesthetics, with restrained yet elegant design. Attentive service.”
Shiquan Street/Pan Gate Scenic Area | 5.2km from Ding Park
Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 29 cities across Asia, Oceania, North America and Europe.Pan Pacific Hotels Group comprises three brands: "Pan Pacific", PARKROYAL COLLECTION, and PARKROYAL. Located in the Historic Ancient Town area and adjacent to the Panmen Gate scenery spot, Pan Pacific Suzhou has easy access to a wide range of the city’s famous attractions. It makes convenient public transportation from the hotel with just 5 minutes’ walk to the Metro Line 4 Nan Men Station and Line 5 Xin Shi Qiao Station. The hotel holds exquisite features of scenic gardens, sculptured bridges, rushing water and towers to display the history and culture of this garden city in China. Each of the rooms and suites at the hotel offers you a refreshing garden view or the spectacular sight of the Panmen Scenery, even a view of famous Ruiguang Pagoda from some ones. All guestrooms feature high-speed Internet access, a work desk station and other conveniences for business and leisure travellers. Garden Brasserie is an all-day-dining restaurant offering a wide variety of Asian and Western dish for buffets and a la carte. Hai Tien Lo Chinese restaurant features authentic Suzhou cuisine, well-known Huaiyang cuisine and specialties from other parts in China. Guests can experience the hotel’s state-of-the-art fitness centre outfitted with latest equipment, picturesque outdoor swimming pool and temperature-controlled indoor swimming pool to rejuvenate your soul, as well as, Children Playroom.
AAnyaxiaofenhong2026.04.30
My stay at Pan Pacific Suzhou was absolutely fantastic! The hotel beautifully recreates the aesthetics of the ancient Wu Kingdom from the Spring and Autumn period, with its pavilions, terraces, and waterside promenades showcasing classic Suzhou elegance. Every step offers a picturesque view. As a project under Singapore’s GIC and Temasek, its unique foresight in choosing a prime location in the heart of the ancient city back in 1995 is remarkable. It also boasts a rich history, having hosted numerous dignitaries. Guests can enjoy free access to Panmen Gate by using their room key, and it's incredibly convenient to visit core attractions like Canglang Pavilion, Lingering Garden, Suzhou Museum, and Xiyuan Temple. Plus, the hotel's own restaurants, like Ruigarden Noodle House, are definitely worth trying – it truly enhances the overall experience!
Shi Road/Shantang business district | 1.69km from Ding Park
The Yilai Hotel - Suzhou Fengqiao (Yilai Jiudian Suzhou Fengqiao) is located 4.4 km (2.7 mi) from the Suzhou Railway Station and 4.8 km (2.9 mi) from Guanqian Street in central Suzhou.The hotel offers Wi-Fi access in public areas and free parking.Guests can enjoy Chinese cuisine at the on-site restaurant.Business travelers can make use of the hotel's meeting rooms and conference hall.
11367115****2025.10.31
Hygiene: Clean and hygienic
Facilities: Fully equipped
Environment: Clean and comfortable
Service: Warm and hospitable service
Convenient transportation, we are very grateful for the special convenience and special arrangements.
Shi Road/Shantang business district | 2.13km from Ding Park
Nestled in the heart of Suzhou's famed "Gusu Old Street"—the Qili Shantang Scenic Area—our hotel is within easy reach of popular attractions such as Guanqian Street, the Humble Administrator’s Garden, Hanshan Temple, and the Gate of the Orient. Surrounded by rich cultural ambiance and convenient transportation, exploring the city’s landmarks has never been easier.
Stepping into our hotel is like traveling through time—this was once the site of the Jiangnan Weaving Bureau during the Ming and Qing dynasties, overseeing the region’s magnificent textile heritage. Today, you can not only observe and even try your hand at traditional weaving techniques in our on-site Intangible Cultural Heritage Silk Experience Museum, but also immerse yourself in the elegant lifestyle of Jiangnan literati amid the refined beauty of a classical Suzhou garden.
Designed with water as its rhythm, the architecture is adorned with winding streams, rockeries, pavilions, and lush greenery, forming a living ink-wash painting of Jiangnan. We are committed to conveying the charm of Gusu in every detail—from the lobby furnishings and corridor patterns to the silk textiles in each room and the views beyond every latticed window, all embody the subtle poetry of Suzhou aesthetics.
We offer a variety of themed room types infused with silk culture, catering to business trips, family vacations, and parent-child getaways. Each room is equipped with century-old brand mattresses and high-thread-count silk pillows to ensure a cloud-like sleeping experience. The hotel also features a water bar, tea lounge, meeting rooms, and an à la carte restaurant, along with seven themed private dining suites: Donglin Pavilion, Hidden Mountain Retreat, Yichuan Pavilion, Osmanthus Fragrance Pavilion, Bamboo Seclusion Studio, Elegant Studio, and Jiangnan Mansion—each named after Suzhou’s cultural motifs, perfect for intimate gatherings and refined events.
In addition to hosting small business events, team-building activities, and exhibitions, we have curated immersive experiences for families and culture enthusiasts to help you create deeper memories of Suzhou:
• “Millennial Weave · Threads of Splendor” Silk-Weaving Experience: Try your hand at traditional looms in our Intangible Cultural Heritage Silk Experience Museum and learn about the beautiful transformation from cocoon to brocade.
• “Suzhou Garden Afternoon · Leisurely Moments” Afternoon Tea: Enjoy handmade Suzhou pastries, seasonal fruits, and a pot of Biluochun tea amid pavilions and waterside pavilions.
• “Gusu Night · Signature Cocktails” Cocktail Experience: Sip specially crafted cocktails inspired by Suzhou culture, such as “Shantang Evening Lights” and “Pingtan Dream,” while taking in the garden夜景.
• “Sky Tour · Ancient City Glimpses” Aerial Photography Service: Capture breathtaking aerial views of Shantang Street and the garden scenery with a professional photographer.
• “Nightcap · Soothing Soup” Bedtime Dessert: A nightly serving of slow-brewed silver fungus soup to nourish body and mind for a peaceful sleep.
• “Seasonal Eating · Suzhou Morning Light” Extended Breakfast: Exquisite Suzhou-style breakfast served until 12 PM, allowing you to start your day in a leisurely Jiangnan rhythm.
• “Board Game Fun · Elegant Gatherings” Mahjong & Game Room: A private game room with automatic mahjong tables, ideal for friendly gatherings.
• “Fingertip Heritage · Luminescent Lacquer” Mother-of-Pearl Inlay Workshop: Learn the ancient craft of mother-of-pearl inlay under the guidance of an artisan.
• “Ink Meditation · Mindful Practice” Scripture Copying Space: A quiet tea room equipped with scriptures for meditation through calligraphy.
• “Pet-Friendly · Warm Companionship” Pet-Friendly Services: Thoughtful amenities prepared for your furry friends to experience Jiangnan hospitality.
• “Elegant Attire · Jiangnan Impressions” Travel Photography: Professional photography with cheongsam styling to capture your Suzhou-style travel moments.
We strive to paint your Suzhou journey with historical depth, artisanal warmth, and contemporary comfort—using architecture as paper, culture as ink, and silk as the vital thread. Here, silk is not just art on display, but a tangible, experienceable, and memorable part of Jiangnan. Every detail tells a story, and every moment becomes an unforgettable Suzhou memory.
Capture breathtaking aerial footage of Shantang Street and classical gardens with the assistance of a professional photographer.
• "Nighttime Refreshment • Soothing Soup" Goodnight Dessert:
A nightly serving of slow-brewed silver fungus soup helps nourish the body and mind for a peaceful night’s sleep.
• "Seasonal Eating • Suzhou-Style Morning" Extended Breakfast:
Delicate set meals are available until 12 PM, allowing guests to begin the day at a leisurely pace.
• "Refined Entertainment • Gathering of Friends" Chess & Card Room:
A private gaming space equipped with an automatic mahjong table, perfect for joyful reunions.
• "Fingertip Heritage • Radiant Mother-of-Pearl" Handicraft Workshop:
Learn the art of lacquer inlay from experienced artisans and revive this millennia-old craft with your own hands.
• "Ink Meditation • Mindful Practice" Scripture Copying:
A dedicated tea room equipped with scriptures offers a tranquil space to seek inner peace through brush and ink.
• "Pet-Friendly • Warm Companionship" Services:
Thoughtfully prepared pet amenities ensure that furry family members also enjoy the warmth of Jiangnan hospitality.
• "Elegant Attire • Jiangnan Impressions" Travel Photography:
A professional photography team provides cheongsam styling and shooting services to capture travelers in classic Suzhou-style portraits.
We treat architecture as our paper and culture as our ink, committed to crafting a Suzhou journey that blends historical depth with contemporary comfort. Here, every detail holds poetic charm, and every moment becomes a lasting memory of this timeless land.
GGuest User2026.04.16
This is my dream hotel! I absolutely love the decor, which is a beautiful, traditional Jiangnan style with little bridges and flowing water. The room was spotless and tidy. Every staff member we encountered greeted us warmly, and the service was truly exceptional. When we arrived with two suitcases, a staff member immediately helped us to the hotel. They also gave us excellent, reliable recommendations for food and attractions.
Breakfast: The breakfast toppings and side dishes changed daily, which was great. At first, I worried that having noodles every day would get boring, but I ended up loving it!
The best part for families with young children is that strollers are available for free (with a refundable deposit). It's incredibly family-friendly. I'll definitely stay here again on my next trip to Suzhou.
New Urban District/ Hanshan Temple | 1.62km from Ding Park
The H Hotel (Suzhou ShanTang street HanshanTemple Branch) provides a great place for travelers to relax after a busy day. Visitors to Suzhou will find that the H Hotel (Suzhou ShanTang street HanshanTemple Branch) is a fantastic accommodation choice. The hotel offers easy access to Suzhou Railway Station, just 5km away. Transportation around the city is also convenient, with Xihuan Lu Metro Station within walking distance. There is no shortage of things to see in the area, with the Hanshan Temple, Cloud Capped Peak and Lingering Garden(Liuyuan Garden) all nearby. After a long day of sightseeing, guests can retire to the comfort of the hotel. This Suzhou hotel offers parking on site. There's never a dull moment at this hotel, our guests indicate that the facilities are excellent. This hotel is particularly popular with those traveling with families.
AAnonymous User2025.11.16
The room was impeccably clean, not a trace of odor, and the layout was very well-designed with excellent natural light, making it a truly comfortable stay. The bed was incredibly soft and large, with skin-friendly and breathable bedding. With the fluffy pillows, I slept soundly every night until morning. The bathroom had a separate wet and dry area, hot water was readily available, and the water pressure was stable. The toiletries had a refreshing scent and were very pleasant to use.
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4508 reviews
9.1/10
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9.8/10
Perfect
GGuest UserThe hotel is located in the old location of Suzhou so the surrounding areas are all full of cultural experiences. The location is ideal for visiting several gardens such as The Couple's Retreat Garden, Lion Grove Garden, and Humble Administrator's Garden (all within walking distance). However, it is a bit difficult to reach by car, as you would have to cross a small bridge and go over slightly rough roads (not ideal for multiple luggage, especially large ones).
The hotel breakfast is soup noodles, with 8 different options, and it comes with a dessert (mung bean cake, a local specialty). It does get a bit tiring and repetitive once you eat it for a long time though. But, there are plenty of other alternative options up and down the street the hotel is located in. Various food stalls, restaurants, and even bakeries are all located within walking distance. The hotel also provides a ticketed experience to a local activity known as 评弹, a type of operatic singing famous for its soothing sound and tendency to invoke sleepiness.
The hotel rooms are neat and kept clean with no odor. Throughout the hotel, a pleasing scent was smelled and it seems that one could buy the same scent from one of the various stalls open on the street. The bathroom amenities include: hair dryer, bath robes, toothbrushes, a vanity set, razor, and a comb (along with another item that slipped my mind). The toilet is automated and has a heated seat. Unfortunately, the showers are a bit difficult to use (low water pressure and difficulty in setting temperature). There are three settings for the shower: overhead, handheld, and spout. The rooms that we ordered (two single beds) included a sitting room furnished with a rocking chair and a mini fridge (drinks inside have to be paid for). The water bottles placed outside the fridge and the snacks on the table are complimentary and free of charge. The hotel also has a laundry machine that both washes and dries the clothes. Sadly, it doesn't properly dry clothes if more than 1.5 sets of clothing are placed inside. Drying racks and clothing hangers are provided for such scenarios. Laundry baskets were also provided. The hotel does not have elevators, given the antiquity of the neighborhood, so heavy luggage and suitcases have to be carried by hand up the stairs.
The hotel staff were friendly and extremely helpful with anything we needed. We had a total of 8 suitcases (5 checked and 3 carry-ons) and the staff (overnight as we checked in at around 12 AM) voluntarily led us to the room and helped carry our bags up. When we ran into a problem with the laundry machine, the staff helped clear up the misunderstanding.
Attached are photos of the lobby (picture of the table with the tea sets), the hotel room that was booked (the other room looked the same, just mirrored placement), the sitting room, and complimentary food that was provided.
Wwl****The location is fantastic, right inside the ancient town. You can get in for free after 5 PM. Plus, after breakfast the next day, you can tour Shen Hall and Zhang Hall for free. The value for money is just incredible! They even provide a bath kit in the room, which is a really thoughtful touch. Big thumbs up, highly recommend!
GGuest UserThe Kimpton Bamboo Grove Suzhou was the most delightful surprise of our trip.
The hotel's design has a distinctive character. Our room was elegant, clean, and comfortable, and I particularly loved the balcony overlooking the garden. During the day, the red maples contrasted beautifully with the white walls, and lush greenery framed the windows, capturing the serene essence of a Jiangnan garden. As night fell, the courtyard lights illuminated, and tree shadows danced on the water, adding a touch of peaceful mystery to the daytime elegance.
Grabbing a complimentary beer from the fridge, I leaned against the railing, feeling the evening breeze whisper through the trees – a moment of pure, springtime relaxation.
The dining experience was equally enjoyable. The breakfast's spicy oil noodles and mixed noodles were incredibly flavorful, and my family couldn't stop raving about the wontons. I, however, was particularly fond of the Italian coffee at the bar; one sip brought a wonderful warmth. Upon arrival, the Happy Hour at the 168 Pavilion Bar offered a relaxed setting with excellent food and drinks.
Even more impressive was the warmth of the staff. Every attendant was kind and soft-spoken. We encountered a minor issue during our stay, but the young lady assisting us resolved it with such thoughtful and meticulous care that we were truly touched. Coincidentally meeting Kelly, the hotel's adopted Labrador, upon check-out, further reinforced the feeling that this elegant space held a gentle, heartwarming charm.
The appeal of Bamboo Grove extends beyond its design and scenery; it seamlessly weaves the elegance and comforting warmth of Jiangnan into every single detail.
WWangxiaohuatongxueI will always recommend this place without hesitation. Suzhou is truly beautiful; every photo turns out perfectly. Since I was traveling with my parents, the front desk helped arrange a more suitable room, which greatly eased my anxiety. Fearing we might have trouble, the staff even personally brought the room cards to our room. Everyone was so handsome and responsible, and spoke so gently. They even brought me hot water and didn't forget to give me an extra bottle of mineral water so I could dilute it and avoid getting scalded. Oh my goodness, their warm hospitality made me feel so embarrassed! They truly embodied the feeling of 'home away from home'!
There's a separate lounge area on the first floor, which is convenient for dining or meeting guests, and there's even a small play area for children. I'll definitely choose this place again when I bring my kids next time. Highly, highly recommend! Wishing them prosperous business!
WWorld wonders 探险者Nestled in the heart of a picturesque landmark, this guesthouse offers stunning views of Pingjiang Road at night. There's a cat café right across the street, which is a lovely touch. The breakfast spread is generous, and you can even do your laundry for free. The staff are incredibly warm and welcoming, making this a fantastic choice for your stay.
GGuest UserNow, I can sit here and tell you that we’re staying in an eco-friendly hotel that even though you’re inside its high glass windows gives you an outdoor vibe. I can even sit and talk about the saline pool, its state-of-the-art gym and list all the amenities; and I can even talk about the number of rooms and the fact that as we speak there’s an international summit going on here.
Somehow that won’t speak about my experience here at this hotel. Elements (by Westin) Suzhou Science & Technology Town does have all of the above BUT what I love about this hotel is its Staff. I love the fact that they seem to be always be here. I somehow believe that they live onsite because they’re always around.
In the morning, even before I enter the Salon I hear, “Nǐ hǎo Marsha” from the Breakfast Host, followed up by the nice lady in the Salon, smiling at me and ushering me to the coffee machine, while handing me my 2 brown sugar packs. She knows my morning habits so quickly. Not only that, because they knew Peter was missing from my breakfast table for a few mornings, they now signal to me with take away containers for Peter, to have his breakfast in the room.
When we need to go anywhere the young ladies at the Front Desk (no matter which Shift) are always either asking us where we need to go so that they can call a CASH taxi to get us to our destination. One of them even came with me one day to the Bank of China’s ATM and sat in the taxi while I went in and conducted my business and accompanied me to the Campus to visit Jon-Marc. Yesterday, one of them even used her own Didi account to get us transportation back to the hotel and we reimbursed her (and walked away while she was trying to give us back our change because we knew she wouldn’t have taken the Tip as is their custom). How else could we have shown her how grateful we were for her kind gesture?
Then there is Simon Jiang, the General Manager, who speaks perfect English and is always there to assist and offer suggestions of things to do and places to go. Simon was the one who actually explained to me that you can’t just walk into a pharmacy and get anything without a prescription. What I can tell you is that even though he is the GM he is always on hand assisting the staff with their work. Even though there is a clear hierarchy here, he takes off his jacket and assists in the kitchen, you can sometimes see him helping the older ladies bring out the heavy equipment (if needed) when they’re cleaning the floors, clear tables, etc.
Or Alex Ju, the Assistant General Manager, who accompanied Peter and I to the hospital and stayed and spoke with the doctor and the international insurance department on our behalf (in Mandarin) to make everything a little easier for us.
These people are the ones who have made my stay here memorable and I can honestly say that its because of them that I would recommend Elements by Westin in Suzhou to ANYONE who wanted a place to stay without hassle and with a host of helpful, courteous, friendly staff. It has been my pleasure having encountered such warm, friendly, delightful and gentle human beings.
Science and Technology City/High-tech Zone Sports, Suzhou
Price per night from:AED 202
9.4/10
Outstanding
GGuest UserMy love for Jiangnan has deepened even further! This time, I brought my 80-year-old mother back to Suzhou. We haphazardly picked this hotel, and to our surprise, it turned out to be absolutely fantastic! This morning, we were woken by the calls of spotted doves outside our window, having had such a wonderfully comfortable sleep. The breakfast buffet was also superb, and the staff were incredibly attentive and detailed. I had originally planned to explore the hotel's surroundings more this morning to take some photos for an online review, but breakfast took longer than expected, so I didn't get a chance to snap many pictures. It's just a few steps from the subway station, and the surrounding area is beautiful. Highly recommend!
KKok Hong GanI had a wonderful stay at this homestay at 平江路. The location is very strategic, with easy access to many attractions, shops, and food spots, making it very convenient to explore the area.
The place itself was clean, comfortable, and well-maintained, which made the whole stay smooth and enjoyable.
What truly stood out was the exceptional service. I accidentally left my phone in a taxi, and the host went above and beyond to help me. They quickly coordinated with the driver and handled everything until my phone was safely returned.
I really appreciate the extra effort and care, it made a stressful situation so much easier. Highly recommended for anyone looking for a reliable and thoughtful host!
GGallleyaThis is the best hotel we stayed in during our trip to China. We lived in a separate house. It's quiet and cozy there. The air conditioner works well for heating.
The hostess is very friendly and kind. When we got lost during check-in, she herself came for us. Also thanks to the man who helped us when leaving the hotel.
Comfortable bathroom, good beds, spacious room. I highly recommend it!
GGuest UserThe hotel is elegantly decorated, the rooms are warm and comfortable, and the bedding is soft and clean. The service staff is enthusiastic, professional and meticulous. The food is rich and delicious, the transportation is convenient, and the overall experience exceeds expectations. I highly recommend it!
How much does it cost to stay at a hotel near Duanliang Palace per night?
According to Trip.com, the average cost for a one-night stay at a hotel near Duanliang Palace in Suzhou is AED 247. Please note that prices fluctuate often, so this is a general guide only.
Which popular hotels near Duanliang Palace have pools?
How much does it cost to stay at hotels near Duanliang Palace this weekend?
According to Trip.com, the average cost for a one-night weekend stay at a hotel near Duanliang Palace in Suzhou is about AED 905. Prices can change often, so please use this as a general guide.
Which hotels near Duanliang Palace are good for families?