Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Dec 16, 2025|Mixed Standard Twin Suite
khtravelThe hotel's interior decor is stunning, with a strong Japanese feel. The rooms are clean and spacious, featuring a private onsen and yukata. Plus, there are complimentary drinks and snacks. If you check in around 3 PM, you can enjoy a tea ceremony performance with free green tea and snacks. Breakfast offers a wide and delicious selection!
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Price per night from:TWD 7,524
Posted on Jul 11, 2026|Deluxe King Room
Guest UserAs a 5-star hotel, I don't think they should be promoting self check-in kiosks. A 5-star hotel should provide the expected service, not tell me to use a self check-in machine – I might as well book a 3-star hotel then. And if the self check-in machine wasn't bad enough, it even had problems. Check-in was supposed to start at 3 PM, but when I arrived at 4 PM, it said my room wasn't ready yet? Then I had to go back to the front desk to sort it out. If the machines are so unreliable, why not just let guests check in at the front desk?
Furthermore, before checking in, I specifically requested a high floor, and the hotel even replied that for my room type, the highest floor available was the 29th, which shows they saw my note. Yet, upon check-in, I was assigned the lowest available floor, the 12th. I had to request a change again to get moved to the 18th floor – it's just speechless.
And to top it off, I can overlook the lack of toothbrushes and toothpaste, but shouldn't a room at least come with two bottles of mineral water as standard? I know there's a water dispenser on every floor, but I'm a tourist. Do you expect me to carry a bottle around everywhere? There's a limit to how 'eco-friendly' one can be.
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Price per night from:TWD 1,855
Posted on Jul 9, 2026
swenThe location is wonderful, just right above Taipei Metro Station. Their service is the best, my check-in was delayed due to room is not ready but they extend my check out time as compensation. Even the room have no window but the air is still fresh, no odour at all, my family are very sensitive to smell but we all agree this is a comfortable stay. Water dispenser and fridge are provided, towels will be changed daily during house keeping and is more than enough.
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Price per night from:TWD 996
Posted on May 11, 2026|Standard Room
Hairui04The hotel is conveniently located near Taipei Main Station. Check-in is strictly at 4 PM, and even if there are available rooms, an early check-in costs an extra NT$200. However, you can store your luggage for free, and there's a lounge area on the 6th floor where you can relax.
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Price per night from:TWD 300
Posted on Jul 19, 2026|SOHO Elegant Double - Basement (No Window)
Anonymous UserThe pictures were taken when i’m about to check out so it doesn’t look neat. Overall i enjoyed my stay, there was one particular staff in which i forgot the name, night shift wear glasses, she was the sweetest! I explained my situation and she assisted me with all her might. The breakfast they have was one of a kind. Never had hotpot in a hotel. The location was also convenient, few walks to ximending subway and 1km to taipei main station.
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Price per night from:TWD 1,039
Posted on Dec 25, 2025|Superior Single Bed In Shared Room (Mixed Dorm, 4-12 Guests)
Siva Rama 256Check in takes only 5 minutes and check out much more faster with 10 seconds with a self check out machine that will suck in your room card.
Check in gets faster with your reply to the property telling them what type of room you have booked and what time you'll arrive. With booming businesses and too many bookings, the staff might get entangled in mess, so partially you reply is helping them to get grounded and avoid mistakes.
The property is clean, neat, nice and next to easy transport and family mart and 7e.
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Price per night from:TWD 281
Posted on Jul 2, 2026
Guest UserRoom 717 was clean. The CCTV cameras on every corner of the hallway made me feel secure. However, the hallway floors were very echoey, so you could hear everyone walking by. My double room had absolutely no hooks or hangers, which definitely needs improvement. My room also didn't have any USB charging ports (though some single rooms with private toilets did). There were only two-pin flat sockets, so if you wanted to use a larger international adapter by the bed, you'd have to unplug the fridge or TV. There were sockets by the door and the sink, but they weren't convenient for my use. I stayed for 5 nights, and on the last night, the air conditioning unit outside my window was intermittently loud and frequent, making it impossible to sleep. This needs to be fixed. For a double room, they only provided one key. If you wanted another, you had to pay a NT$500 deposit, which was returned, but without a receipt. When I asked for one, they just scribbled a note and told me to take a picture. I hope they can be more professional about this.
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Price per night from:TWD 296
Posted on Jul 18, 2026|Deluxe Family Room
Chee Kong LauThe room was clean and comfortable, but I would have preferred a more spacious room. Some room types also do not have a wardrobe or closet for hanging clothes, which was a little inconvenient.
The underground passage connecting to Taipei Main Station closes quite early (around 8:00 PM), making access less convenient in the evening.
On the positive side, the hotel building provides excellent protection from heavy rain and strong winds during typhoon conditions, which made our stay more comfortable.
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Price per night from:TWD 1,068
Posted on Oct 25, 2025|Quad Room
Irene 887So far so good, room was comfy enough. Good area, walk just 3minutes away from shillin night market and 6minutes to metro station. The problem is there is no elevator to our room, meanwhile we got 3 big luggages 😕
Please mention if no elevator access to the room, thanks
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Price per night from:TWD 663
Posted on Nov 13, 2025
Guest UserOverall is acceptable.
Good location, there are shops and restaurants nearby, is convenient to go attractive places.
The only thing is the hotel is old, seems like lack of maintenance and upgrades.
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Price per night from:TWD 1,135