SShiwumingmao。We booked a 270° river view room. When we arrived, the previous guests had just checked out, and the front desk upgraded us to a suite directly. It was a bit of a shame, actually, because I originally wanted to book a suite when I made the reservation, specifically for the river view from that particular room. Luckily, everything else went smoothly.
The elevator system in the hotel is a bit cumbersome; you have to go from the underground parking to the ground floor, then from the ground floor up to the 40th floor to check in, and then switch elevators again to go up to the 54th floor. However, there's a dedicated service for delivering food orders directly to your room. Another reason I booked this hotel was for the gym, but due to my schedule, I couldn't make it there, which was a bit disappointing. I missed out on the 'sky gym.'
I didn't try the hotel breakfast, so I can't comment on its quality. The hotel's surroundings are very convenient, making it easy to get to various places.
Every single staff member at the hotel is exceptionally good. No matter who it was or where they were, if they saw you carrying something, they would proactively ask and offer help. The turndown service was also excellent. Setting aside the hardware, their service awareness surpasses even the Waldorf Astoria in Xiamen.
Attendant Xiao Yang's service was excellent and very thoughtful. The housekeeping auntie also had an outstanding service attitude; towel replenishment was prompt, and trash was collected in a timely manner. Really excellent. Special praise for the 'sky shower' – the water pressure was impressive.
It was a very comfortable trip overall. However, there might be a significant mite problem with the hotel bedding. My baby developed rashes, which was a bit upsetting. Everything else was quite good.
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