Hotels near Criterion Theatre, London

When booking this hotel you known it’s not going to be the Ritz so this review is fair for the type of hotel. The location is super central yet the hotel is a zen of calm. It’s a little strange having no windows anywhere but the design works to minimise the effect. Rooms are what you expect, incredibly simple but clean and decent bathroom with toiletries and fresh towels. Decent wifi means you don’t miss a TV and this is not a hotel for lounging, it’s a bed for the night which is comfy enough if a little low to the ground. The gym is an additional fee which the website doesn’t make super clear - £10 a day. Despite the positives, the bedding was bad! Blood stained sheets and bed bugs! I was biten all over during the night and awoke to dozens of red blotches all over my body. It really puts me off returning despite everything else. It is good value for money but you don’t expect bed bugs!

Location is amazing, right in the centre underground, food, shops all within walking distance. The capsule room itself is clean, mattress comfy, nice lighting and big mirror and sufficient hooks to hang stuff. Room is very quiet and surprisingly blocks out sound so great for a quiet good sleep even in the mornings when people are packing and moving around. Love that they have a fan in the room that is great to keep air circulating but can get a bit hot but lifting the shutter door a few inches helps. Although good hook space not great for someone with more than a backpack as there is no place to put a suitcase near you. Although check out is 10am the cleaners rush and can end up clearing and cleaning your room before you are even ready to check out yet. Check in progress is supposed to be easy but in trying to make things easier they just made more unnecessary steps. Like you can check in online but still have to check in when you arrive? There is security at the door at all times which feels safe as you have to confirm you have a room key before they let you into the building. Shared bathroom is close by to the room, showers are great plenty of hot water, sufficient space to put your stuff and hang stuff, toilets lack hooks and insufficient sink space compared to showers and toilets. No room to place essentials when using the sink and although they try cleaning the shared bathroom is lacking just due to the amount of people having to share that one bathroom. I would say at least 3 rooms have access to that one shared bathroom and each of those big rooms can fit 30+ people if full. Overall for a short overnight trip I would definitely stay again just due to comfort and location.

I honestly couldn’t recommend Moxy London Piccadilly Circus more highly. The location is absolutely unbeatable—perfect for solo travellers, couples on their first trip, or even families visiting London for the first time. Everything feels like it’s within a 10-minute walk, which makes exploring the city incredibly easy and enjoyable. Public transport is right at your doorstep, with train stations literally about 30 seconds away, making it effortless to get anywhere in London and back. There are also plenty of buses nearby, and you can even walk to major attractions like London Eye, Big Ben, and Westminster. The hotel is surrounded by great food spots, pubs, and shops, and it’s right in one of the most lively parts of the city. The level of safety at the hotel is excellent, with staff available 24/7, which gave us real peace of mind throughout our stay. The atmosphere is also a big highlight—the music and bar area create such a fun vibe and can really lift your mood after a long day of exploring. The hotel itself is modern, stylish, and exactly as shown in the photos, with clean and comfortable rooms. What really stood out, though, was the staff. They were all fantastic, and a special thank you to the deputy manager who went above and beyond to look after us and made our stay in London even more memorable. If I return to London, I wouldn’t hesitate to stay here again. Thank you, Moxy London Piccadilly Circus, for such an amazing experience. And just to be clear—this isn’t a paid review, I genuinely loved my stay and think others should know how great this hotel is before booking.

Hard to beat the location. Right in the heart of Soho, walkable to everything. Courteous staff on check in. The room I got was the smallest hotel room I have ever encountered. Same size as my closet back home. If you need a place to spread out and access your luggage, this is not the place. For a weekend in the city where you just need a place to crash it works. The room itself was very clean, modern, and well maintained. Bathroom and shower were nice, just tiny. I would stay here again, but only for a short stay.

The bed was too short, I could barely stretch out, and it was quite narrow with a very low headboard, which made it a bit uncomfortable. The street outside was also very noisy. For checkout, I had to bring the bed linen down myself. The separate shower/toilet room was tiny; I've stayed in small places before, but this one was so cramped I couldn't even turn around.

Very convenient location, friendly staff. Room is small and sound insulation is nonexistent but that is very common for most budget hotels in central London. One thing that is very confusing is that there is a note inside the room saying this place is not a licensed hotel and it is operating independently and individually. The sign and the name of the hotel does clearly say Best Western though so not sure what is that about?

The room size and facilities were pretty average. However, the surrounding area was quite nice, and it was super convenient to get to the River Thames. You can easily walk along the river to many attractions on both sides, so the location is definitely a big plus. London hotels are generally expensive, and the English breakfast was the same every day – don't expect it to be delicious, it's just enough to fill you up. I was traveling around the UK and took the train to Waterloo station; it was about a ten-minute easy, flat walk from there. **Cleanliness**: It was great that the hotel staff came to clean and tidy the room every day.

The hotel was great, the bed was very comfortable, and the breakfast was plentiful and high-quality. The only downside was that the room only had a very small table, which made it inconvenient to place things, so many items had to be put on the floor.

Beautiful hotel from the outside and in a wonderful location, a stones throw from Oxford Circus, Bond Street and Goodge Street underground stations. Super convenient to get anyway and plenty of shopping, cafes and restaurants but also in a quiet street so you are no disturbed by any noises at night. The staff were super friendly and helped with a situation with my bathroom (even though it was late at night) and were very respectful and polite. The room was a little small but absolutely enough for 1 person. The room was very clean and had a clean kettle, some tea and biscuits, a study desk and a nice sized bathroom. Overall, I would certainly stay here again. Thank you!!

The location is very good. Next to Chinatown. You can walk to the British Museum, Westminster Abbey and other attractions. There are many delicious foods around. The bathroom is very large, a separate room, but the sink is not well designed to put toiletries, the dry and wet separation of the bathroom is not good, the bath water easily floods the floor, pay attention to wipe it with a towel in time. It feels a bit of a waste of such a large space as the bathroom. The bedroom is relatively crowded. The hotel's stairwells and corridors are relatively crowded. It is a small hotel, and it is okay to stay for 1-2 nights.