Hotels near Suruga Ward, Shizuoka

The room was clean and comfortable, and the breakfast was quite substantial. Its location is excellent, just a 5-10 minute walk from Shizuoka Station, offering easy access to the airport and other destinations. The surrounding area is bustling with convenience stores, restaurants, and cafes.

The hotel is relatively new and the facilities are decent, seemingly quite upscale. However, the service completely shattered my long-held belief that Japan has the best service. The electric kettle in my room wasn't working; I wanted to make coffee, but the water temperature never increased beyond a lukewarm setting. I informed the front desk, and a young, delicate-looking woman came. After I explained, she opened the lid and said, 'This is hot water.' I poured it into a cup, and she touched it, saying, 'That's how it is.' I told her, 'This is only 40-50 degrees Celsius, how can I brew tea or coffee with this? I need boiling temperature.' She replied that she couldn't do that. I asked her what temperature a kettle should boil to, and she said there was no standard! I then told her the kettle was broken and asked her to replace it, to which she said they didn't have any. I ended up pouring a bottle and a half of cold water into the kettle, and when it still didn't heat up, she finally took it away. Throughout the entire interaction, her expression was blank and her attitude was slow and indifferent. I used to tell my friends that Japanese people's warm service isn't necessarily because they like you, but because their upbringing and professional ethics don't allow them to be rude. Now, I've witnessed such service in a 4/5-star hotel.

Not great. It's located in a lively bar district, and there's no convenience store nearby. The worst part is that it's quite a long walk from Shizuoka Station, and the pavement is uneven. The decor seems to be from the previous hotel, so many things feel old. I've stayed at a Koko hotel in Kumamoto before, and my whole family was very happy with it, but I won't be choosing this particular Koko in Shizuoka again.

A experience to do, it looks like a youth hostel. The hotel is clean and pleasant, and it is functional. The bathroom is just top. The manager is very helpful. Think to book your dinner if you want to enjoy it. The breakfast is top, cool and very good.

Great value for money. The tap water is drinkable, there's a bathtub, and complimentary toiletries are available on the first floor. The beds are also comfortable.

Incredibly impressed with this hotel and staff. The staff was courteous, helpful and informative. The hotel has all the necessary amenities one might need and then some, and the location is superb. Highly recommended.

The hotel was located about 3 to 4 minutes walking distance from Shizuoka Station, and there was a 7-Eleven at the base of the hotel, so you could even walk there in your pyjamas because you didn’t have to go outside. The hotel room was nice and spacious enough for two people, and it had all the amenities we needed. The laundry room was really good and was one of the few, if not the only, laundry rooms I encountered where you could pay with cash, card, or even online (Google Pay, Apple Pay, etc.). One thing worth mentioning is that the hotel did not have a smart TV, so YouTube or other streaming services were not available. This is something you sometimes miss when you return to your room early in the evening. This does not require replacing the TV, but simply adding a Google or Android TV dongle, which I would also suggest as an improvement. The only downside of the hotel was that the staff spoke or understood only limited English. In most cases this is manageable, because you do not need much beyond check-in, check-out, sending your luggage, or asking for an iron. However, in my case it involved renting a parking spot. Even though I used translation apps and tried my best to communicate, and the staff also did their best to understand and translate their side, it still did not work out. I ended up renting a parking spot just 2 minutes walking distance from the hotel in a public parking garage. In the end, this was not a problem, as you pay the same fee (1000 yen) for parking either behind the hotel or in the public garage 2 minutes away. However, my suggestion for the hotel would be to provide an English instruction sheet explaining what to do, where to park, and how the parking process works, so that future guests who wish to park will have clear information.

The hotel's floors feel like a museum, taking in the beautiful retro-style interiors. The service is good, and everyone is very polite. The hotel has only one washer and one dryer, which doesn't dry well. I ran the dryer twice for 30 minutes, and my clothes were still lukewarm, not hot as usual, and they weren't completely dry. I really didn't like the lack of a duvet cover; I've never seen that in Japan. The shared blanket lies on top of the sheets, which is unhygienic. The wallpaper in the rooms is torn, and the carpet is dusty. If the windows face the courtyard, the numerous ventilation pipes hum loudly. There's no room for a large suitcase; the bed is on the floor. Breakfast includes a variety of vegetable appetizers and pickles, miso soups, ramen, and a mix of Sichuan and Japanese cuisine. The chef makes an omelet with sakura shrimp, shirasu fingerlings, or your choice of cheese. There's no fresh fruit. The only fish/meat available was salted, bony fish. Breakfast took up a lot of space, but there wasn't much to eat, and most importantly, it wasn't tasty.

The hotel is a bit of a walk from JR Shizuoka Station North Exit. While the room size was actually decent for a single, the layout meant my 24-inch suitcase could barely be opened near the door; a 28-inch suitcase definitely wouldn't fit. Another issue was being assigned a corner room directly opposite the elevator. There was constant foot traffic and noise, which made it hard to fall asleep at first.

It's a good hotel, albeit old. I didn't like the room because of the dark interior and small window, as well as blinds that didn't open. The breakfast was decent, Japanese-style. They provided a welcome drink in the evening, but I couldn't choose anything. The hotel has an onsen, which I went there every day. The staff was very attentive, as is everywhere in Japan. Overall, the hotel's rating is downgraded, but if you're on a budget, it's a decent option. We flew out of Shizuoka, so it's a good choice if you're arriving by train. The airport bus is also very close, a 5-minute walk away.