Hotels near Nairobi Giraffe Centre, Nairobi

My wife and I recently had the pleasure of enjoying a much-needed staycation at the Swiss-Belinn Hotel, and I’m thrilled to share just how phenomenal our experience was. A great stay is made by three things: comfort, food, and service, and the Swiss-Belinn knocked all three out of the park. The Foundation of Comfort: Top-Notch Cleanliness I want to start with something that truly stood out: the cleanliness. The hygiene and tidiness across the entire property were absolutely top-notch. Our room was immaculate spotless, fresh, and welcoming making it instantly feel like a safe and relaxing sanctuary. This level of attention to detail and care is the foundation of a great stay, and the housekeeping team deserves massive credit. The Taste of Excellence: let’s talk about the food. It wasn't just good; it was genuinely amazing. Every single meal was a memorable experience. The culinary team clearly operates with passion and expertise. From the beautifully prepared breakfast spread to the delicious evening dining, the quality, flavor, and creativity of the dishes were outstanding. It made every moment of our staycation feel like a special occasion. The Heart of the Hotel: Dedicated and Professional Staffs. To the entire team at Swiss-Belinn, thank you. You are the heart of this hotel. We were consistently impressed by how committed and dedicated every staff member was. Whether we were interacting with the front desk, the restaurant servers, or the support staff, we were met with genuine smiles and proactive assistance. You are all incredible professionals who handle every situation with grace and efficiency. Your commitment ensured that our comfort was always the top My wife and I recently had the pleasure of enjoying a much-needed staycation at the Swiss-Belinn Hotel, and I’m thrilled to share just how phenomenal our experience was. A great stay is made by three things: comfort, food, and service, and the Swiss-Belinn knocked all three out of the park. The Foundation of Comfort: Top-Notch Cleanliness I want to start with something that truly stood out: the cleanliness. The hygiene and tidiness across the entire property were absolutely top-notch. Our room was immaculate—spotless, fresh, and welcoming making it instantly feel like a safe and relaxing sanctuary. This level of attention to detail and care is the foundation of a great stay, and the housekeeping team deserves massive credit. The Taste of Excellence: Amazing Food Next, let’s talk about the food. It wasn't just good; it was genuinely amazing. Every single meal was a memorable experience. The culinary team clearly operates with passion and expertise. From the beautifully prepared breakfast spread to the delicious evening dining, the quality, flavor, and creativity of the dishes were outstanding. It made every moment of our staycation feel like a special occasion. The Heart of the Hotel: Dedicated and Professional Staff Finally, the true differentiator the people. To the entire team at Swiss-Belinn, thank you. You are the heart of this hotel. We were consistently impressed by how committed and dedicated every staff member was. Whether we were interacting with the front desk, the restaurant servers, or the support staff, we were met with genuine smiles and proactive assistance. You are all incredible professionals who handle every situation with grace and efficiency. Your commitment ensured that our comfort was always the top priority, making our stay seamless and truly relaxing.

This is a relatively new and luxurious hotel in Nairobi. Security is very strict, with security personnel questioning guests at the entrance, dogs checking for explosives, and even armed security personnel checking bags in the lobby. However, there's no need to worry about security; it's purely a government requirement. The staff at the hotel are very nice, from the front desk to the concierge and the restaurant. Everyone is friendly and willing to help with any questions. The hotel has comprehensive facilities, including table tennis, darts, a gym, and an outdoor swimming pool. The restaurant offers a rich breakfast and excellent coffee. The hotel's location isn't very central, so there are no restaurants nearby. You can either dine at the hotel or take an Uber to the nearby village market, which offers both food and shopping. It's very convenient.

The room isn't small, and the hotel overall looks very clean and new, with no strange odors, making for a comfortable stay. The airport pick-up service is great; as soon as you land, they arrange a car to take you straight to the hotel. For departures, there's a shuttle to the airport every hour on the hour.

The accomodation is absolutely top range and comfortable and the place has so much to offer. Unfortunately, it appears to be running on auto pilot or poor management. These are the things which really annoyed me: 1. Arriving at night, the signage is not well lit and we struggled to establish whether we had arrived at the right place, especially the security personnel at the gate were not being very helpful. They have never been given any training to help them understand that they are the first point of contact between guests and the residency. 2. We arrived on a ”Jazz Night” but, although I am a jazz lover, it should not be foreced upon everyone. The layout of the dining area is very poorly thought out. There was no maitre d'hotel or someone to direct us as to where we should go if we wanted to eat and not listen to music. Eventually we found someone to help us walk past the music area and squeeze past the tight space to go past th bar to the dining area. The whole layout is kind of back to front. The dining area should be more easily accessible and there needs to be a way to separate the main dining area without getting rid of the dining tables in the music area. 3. The dining area is exposed at the back and there was a strong could draught that night, because the rear part of the dining area is exposed to the elements.

I am quite satisfied with the overall facilities of the hotel, but the body odor of the cleaner (male) is so strong that I can still smell the odor on my body after cleaning my room. No one came to clean the room from the first day to the second day.

Check in process was smooth and fast. Hotel and restaurant staff are very friendly, kind and flexible. The location is convenient- very close to the airport and city centre. Food is brilliant - we booked half-board and enjoyed both the breakfast and dinner, with variety of food on offer. Some areas of improvement: We asked for a baby cot but what was provided was an old dirty wooden bed with adult linen/ bedding - not appealing at all and lacked that babyish touch - not given some clear thought. It appears as though the hotel isn't ready for families with babies/infants! The management should seriously think of giving facilities an uplift to ensure clients have a peaceful and memorable experience. For example the rubber lining on the refrigerator in our room (we hooked an Executive room! ) was so dirty. The landline phones are old fashioned and some not functional. Also it took too long for the phones to be answered, while in some cases never answered at all, and worse still no follow up call back. There was also this disturbing intermittent noise (sounded like a machine) around the 11th floor that disrupted our sleep at night. These issues and lack of details do not match the star rating of this hotel. A great hotel, but one whose facilities have been neglected! We may come back, just for the friendliness of the staff and the delicious food!

Overall Rating: 3.8 / 5The Highlights:Aesthetics: The rooms and property feature a beautiful, classic charm that makes for a cozy and memorable family backdrop.Cleanliness: Excellent hygiene standards throughout the property, providing great peace of mind.Food Quality: The taste and flavor of the meals served were highly rated by the family.Areas for Improvement:Service Speed & Attentiveness: Rated 3.5 / 5. While waitstaff were friendly, you often struggled to locate them if you needed assistance after your food was initially served.Food Temperature: Although the food was delicious, some dishes were served cold, which slightly impacted the dining experience.

The environment is very good, if only some wild animals are raised. Breakfast is good, set breakfast and dinner, barbecue for one night to watch the show, European dinner for one night. Both are pretty good. At noon, it will be resolved next to the shopping mall. Not too many guests, suitable for vacation.

Good location if you want to be fairly central with a few minutes walk to plenty of bars. Uber is very efficient and cheap here if you want to travel out. The staff were very good and the restaurant/bar is 24/7 (I believe). Room was lovely. Overall, although I think Nairobi is a little on the expensive side, this was ok. I tried to book again for after the safari but it was more expensive so i went to the Swiss Belinn instead, which was cheaper and the same standard (a little further away but again, Uber and Bolt are super efficient and cheap here). TIPS FOR FOREIGNERS COMING INTO KENYA: 1. Get your currency outside of Kenya, the exchange rate here, particularly at the airport, is absolutely awful - I found them to be offering upto 35% less than the actual rate. 2. You only really need a small amount of cash here - most places you will visit accept card. 3. DO NOT BUY A TELKOM SIM CARD. It is absolutely useless, even in Nairobi but does not work AT ALL on safari. 4. Uber and Bolt are very good here. 5. If you are doing safari and your trip does not include the national park fees (payable in USD), make sure you get those before arriving - the banks and ATMs here are very unreliable if you want USD. 6. Do not pay extortionate hotel prices for laundry - find a local company who will collect and deliver your laundry for a fraction of the price like Smartfua Laundromat. 7. If you go on Safari, try not to sit on the back of the vehicle - it gets VERY bumpy. Have a great trip!

They provided three meals, if you are a Chinese tummy I had the chance to stay at Xiaomi Homestay in Kilimani, Nairobi, and it was a refreshing mix of comfort, convenience, and cultural charm. Location & First Impressions The homestay is tucked away in the lively Kilimani neighborhood, which makes it easy to access restaurants, shopping malls, and transport. The property itself feels modern, clean, and welcoming — a good balance between homely warmth and hotel-like comfort. Comfort & Amenities The facilities were a big plus. The gym was well-equipped, making it easy to keep up with workouts, while the swimming pool was perfect for relaxing after a busy day in the city. Both amenities added great value to the stay, especially for anyone who enjoys fitness and downtime in equal measure. Meals & Dining Experience One of the standout features was the inclusion of three daily Chinese meals. This made the stay very convenient, especially for anyone missing home-style dishes or simply wanting a reliable, flavorful option without having to step out. The meals were hearty, authentic, and gave a unique cultural touch to the experience. Atmosphere & Service The overall atmosphere was warm and peaceful. The hosts provided thoughtful service, striking a nice balance between giving guests privacy and being available when needed. It truly felt like a home away from home, with just the right amount of care.