Hotels near Al Jamrah al Wusta, Makkah

The reception area and the number of staff are completely inadequate for a hotel of this caliber. The staff themselves are friendly, but the waiting time to check into the rooms is far too long.

I stayed there in the same year it opened, 2023, and honestly, I was blown away by the hotel's luxury, location, the service of the staff, the overall tranquility, and the wonderful rooms. Even the food was excellent; I consider it the best I've had so far. Even if you don't stay there, I highly recommend trying Patras Restaurant. Since it was my first stay in the hotel in 2023 and I was so impressed, I went back and booked a room for my friend to try it, and I will definitely visit and stay there

We had a wonderful stay at the hotel. The location is excellent, with easy access to the Haram, making it very convenient for prayers and daily activities. The check-in and check-out process was smooth, the housekeeping team did a great job throughout our stay, and the breakfast spread offered a wide variety of options every day. The highlight of our stay was undoubtedly the Kaaba view from our room. It was truly a memorable and special experience that we will always cherish. Thank you to the entire team for the warm hospitality. We would gladly stay here again and highly recommend this hotel to anyone visiting Makkah.

Near to Kaaba and very satisfied with the room. Even didn’t booked kaaba view, the city view was amazing. The breakfast menu were same everyday but after all the services was so good. Will try to book it again for another journey

The staff was brilliant from reception to house keeping everyone was so professional and ready to help. Every single person that I dealt with went the extra mile in providing the greatest service ever. I am so glad I stayed here. The breakfast menu was out of this world. Absolutely neat king Abdul aziz gate. As soon as you come out you can see Makkah. Will definitely recommend and will come and back and stay with them

Love the stay, *************. Very helpful receptionist Reem, she allowed me to check in early. The housekeeping staff, Mizan was kind and attentive. The bellman, i forgot his name, was very professional and i truly appreciate the warm service. 10-12 min walk to gate 79 (during my visit). Don’t forget to bring an umbrella especially during the day.

Price: Very cheap for a 4-star hotel. Good value for money. Location: Quite far, located in the an Naseem area, but like the vive there. Shuttle bus : very excellent and very punctual. Room: Overall okay, but the toilet is quite small. Breakfast: Has a good variety, but the menu is almost the same every day. I stayed for 7 nights and ended up eating nearly the same items daily. Staff: Generally okay, but there was a serious incident that affected my stay. One night, a bellman attempted to open my room door 2–3 times. Fortunately, I had engaged the inner lock, so he was unable to enter fully. He was accompanied by other outsiders, which was a clear breach of guest privacy and safety. I immediately made a complaint to the reception. They offered a room upgrade, but the room change process took a very long time. I waited from before Maghrib until after Isya, and eventually had to go to the reception myself to follow up. Wi-Fi: After changing to the new room, the Wi-Fi signal was very weak. I had to sit near the lift area just to get a stable and stronger internet connection, which was very inconvenient.

I’ve stayed four days and enjoyed the daily bus service to Haram it was 24/7 days, the receptionists are professional and approachable. The room service was friendly and supportive. The room was mid clean not immaculate but it was nice, the TV was working well. The fridge is not cooling very much but its fine.

The hotel was great, clean, and staff is extremely welcoming & helpful… the location of the hotel is a bit far from the masjid al-Haram, however, the hotel has their own buss waiting right outside the hotel lobby operating 24/7 to drop you to Sheb Amer bus station… also the bus waits for you in section A platform C-23

Huge thanks and appreciation to the receptionist, Sara! She was a wonderful example of dedicated nationals who go above and beyond to serve the guests of God (referring to pilgrims or visitors to holy sites) with such warmth, cheerfulness, and excellent service. My thanks also go to the buffet staff and our Saudi coffee server, Abdulmajeed, and the rest of the team. Thanks to everyone for a truly unique experience!