"I've been staying here for many days, and it's been great. Although the room is small, it's very clean. Miss Yang Ling at the front desk is exceptionally good; she always solves any requests with a smile. You can also drink as much water and beverages as you like, no need to worry about running out. The location is excellent, making it convenient to go anywhere, and there are plenty of food options right outside."
"Excellent location! Several metro stations, attractions, shops, and cafes are all within walking distance. The hotel itself is situated in an authentic building. The staff are very friendly. The receptionist kindly allowed us to check in a bit early and provided a garment steamer upon request. The room was very clean and well-equipped."
"I had a wonderful stay at this hotel. The accommodation was comfortable, clean, and I felt very safe as a solo female traveler. The staff were friendly, helpful, and always willing to assist whenever needed. I also appreciated the excellent cleanliness throughout the property.
Overall, I had a great experience and would happily recommend this hotel, especially to solo female travelers looking for a safe, clean, and comfortable place to stay."
"Although the room wasn't huge, the bedding was comfortable and the furnishings were decent. The only downside was seeing a giant ant on the second day that was incredibly hard to kill – I had to flush it down the toilet in the end! I didn't see any more after that, and I guess it's normal to have ants in tropical Singapore. The hotel's buffet was excellent, with very fresh seafood – definitely worth trying."
"Stayed for 3 nights in June as the aircon at my place broke down and needed a cool environment to work and sleep. The hotel is located conveniently off Keong Siak Street with a lot of good food nearby and walking distance to mrt and Chinatown.
The rooms are on the smaller side. I was allocated a room on the 2nd floor at first which has an elongated design with narrow walkway but was moved to another room at the third floor as I was not able to get any data signal in the first room to be able to work. The second room has the usual square design. It is still small with the double bed taking up more than half the space. The bed is stuck to both sides of the wall thus you literally have to ”roll” out of the bed which I do not fancy. The bed is comfortable though with soft pillows.
Another peeve is the bathroom. Due to the design, whenever you shower, the water from the bath will flow to the toilet area making it wet. I really dislike a wet toilet. To resolve this, I had to move the floor towel to cover the curb between shower and toilet. Otherwise no issue.
The wash basin for the second room is outside the toilet area. The usual coffee tea and bottled water are provided. The hotel also provide soft drinks in the fridge for free. There is also safe deposit box in the room.
Not much storage, no chairs no table for working."
"[”\”A reliable choice: I was very satisfied with this stay! The location is a big plus, very close to the subway and shopping malls, making it super convenient to get around. The room was bright and clean, the bedding was comfortable, and I had a great rest. The front desk staff were friendly, and overall it was good value for money. I would choose this hotel again!\””,”\”My top choice for business trips: This hotel is perfect for business travel! The room has a desk, and the internet is very stable. The location is excellent, within walking distance to my meeting point. The front desk was efficient and even proactively asked if I needed a late check-out.\””,”\”Quality accommodation: The hygiene was spot on, and the bedding and bathroom amenities felt premium. The soundproofing was good, so it was quiet at night. The facilities were complete and relatively new, and the internet was smooth.\””]"
"I had read some negative reviews before checking in and was mentally prepared for potential issues. However, my actual experience was surprisingly good. First, the location is excellent, practically zero distance from Tanjong Pagar MRT Exit A. One day, during heavy rain, I didn't get a single drop on me when walking from the MRT exit to the hotel lobby, thanks to the building's covered walkway. Second, the hotel's facilities are quite new and well-maintained, comparable to hotels in China. Regarding the cleaning service, many people mentioned it's not daily, but there are two solutions: 1. Clearly request 'daily clean' at check-in, and they will note it down. 2. Turn on the 'make up room' light before heading out each day, and the cleaning staff will enter to clean and replenish towels. Additionally, the hotel staff were all very friendly and tried their best to fulfill any requests. The only downside to this hotel is the breakfast; it was the most unsatisfactory I've ever had among all the five-star hotels I've stayed in. I often felt hungry even after eating. I suggest skipping breakfast and opting for the food court downstairs instead. By the way, there's a Mr Coconut and Guardian at the MRT station downstairs, which is very convenient! Recommended!"
"The location is super convenient, right by the MRT station in the heart of Chinatown. You can walk to famous spots like Ya Kun Kaya Toast, Toast Box, and Boon Tong Kee. There's also a mall right next to the MRT station with a Fairprice supermarket and Mr. Coconut.
However, the room is seriously tiny. Forget two suitcases; even opening one requires serious space management. While there are plenty of shelves for storage, if you need a lot of space, you should definitely reconsider. On the bright side, the room is clean, tidy, and new. There are also lots of mirrors, which is great for girls doing their makeup – a vanity mirror and a full-length mirror.
Soundproofing isn't great; you can practically hear hair dryers from other rooms. There was also a slight drip from the ceiling, which the front desk said was an AC issue.
Accommodation in Chinatown is generally expensive, so there's not much choice. However, for this price, you could get a much bigger room in Hong Kong, Japan, or Shanghai. So, I'd recommend looking around and considering your options."
"1. The front desk staff were warm, polite, and attentive, always promptly resolving and answering any questions I had. 2. I stayed in a capsule, and the overall environment and hygiene inside were quite good. 3. Outside the capsules is a common area with very complete facilities. 4. The hotel is located in the Chinatown area, about a seven-minute walk to the subway."
Very Good
882 reviews
8.3/10
1 night
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GGuest UserThe hotel was generally comfortable and clean, the front desk staff were very friendly, and the location was extremely convenient. Bugis MRT station is directly accessible from the mall to the hotel. There are plenty of restaurants nearby, making dining very easy. You can also take the MRT directly from the airport. This time, I stayed on the 13th floor, and Ann Han, a Chinese lady who has lived in Singapore for twenty years, was our housekeeper. She was incredibly warm and had excellent service attitude, always proactively asking when would be a good time to clean and if there was anything needed for the room. Hotel guests also get a 30% discount at Luce restaurant downstairs. Compared to many hotels in Marina Bay, I would definitely choose this one again.
AAnonymous UserThe hotel environment is beautiful, like a resort in the city center. My children absolutely loved the outdoor pool and splash facilities. When they learned that it was one adult and two children staying, they thoughtfully pulled out the sofa bed so there were three beds in the room. Although the hotel is a bit old, the facilities are very well maintained, and I'd give the hardware a high score. The breakfast quality also met my already high expectations, with a wide variety of choices and excellent quality. There's a shuttle bus every hour to the busiest part of Orchard Road.
However, in terms of service, I'm only giving a 3. My disappointment lies with the check-in process. When we arrived by taxi, there was no greeter. At the check-in counter, there were three queues, with about three families in each. I picked one and waited for about 20 minutes to be served. At the time, I thought the efficiency here was a bit low, and there wasn't the usual welcoming smile or a glass of water like in other four or five-star hotels. While I was thinking this, a female manager walked back from a distance, looked at me with a cold expression, and asked, 'Are you not queuing? Look, everyone else is queuing.' Her unreasonable and unfounded accusation made me feel embarrassed and offended. Was this a stereotypical prejudice against Chinese faces? I explained in English, but she remained noncommittal. Instead, the staff member who was actually checking me in and understood the situation said 'sorry' to me. In short, this female manager's arrogance and discrimination marred my good impression of the hotel. I hope she sees this review.
GGuest UserThis hotel exceeded my expectations! The location is fantastic, making it easy to get anywhere. It's truly rare to find this quality and price in Singapore. It's well-suited for business travelers, but if you're looking for good value and don't specifically need a family-friendly hotel, this one is excellent. The hotel is new, and the service is great. There's no complimentary bottled water in the room, which is common in Singapore, but there's a water dispenser in the hallway – when in Rome, do as the Romans do!
AAnonymous UserIf you're visiting multiple zoos, staying here is very convenient. The hotel itself is very eco-friendly. There are complimentary drinks and snacks by the entrance, which is a thoughtful touch, perfect for unwinding after a long day of sightseeing. The environment is excellent. You can find staff who speak Chinese, which is helpful. Special shout-out to the receptionist at the taxi stand, who was very enthusiastic and responsible~
AAnonymous UserThis hotel offers incredible value for money! It's conveniently located right next to a police station, Fort Canning Park, a famous Bak Kut Teh restaurant, and a church. There's also a shopping mall downstairs, making dining super easy. The room was very clean, simple, and bright. While not huge, it was perfectly sufficient for two people traveling. We didn't get to fully explore Fort Canning Park downstairs due to the summer heat, but it's a large park with lush trees and a beautiful design, definitely worth a visit.
AAnonymous UserThe hotel's location is excellent, right in the heart of Orchard Road. It's super convenient, with shopping malls like Ngee Ann City and ION just outside, and the subway station is only a few hundred meters away.
AAnonymous UserThe location is ideal and easily accessible, near Funan IT mall and various shopping malls, as well as reachable by MRT and buses. The room is clean and facilities are complete, except that the air conditioner is centrally controlled and the room is still warm despite 23 degrees. Nonetheless, there is fan in the room to cool down. The lounge service is absolutely good. Overall, the hotel is recommendable.
KKaloussa NafpaktitouI booked a superior room with bakcony for 1 day and through another company the same type of room for next 4 nights! The night shift receptionist was really rude and told me for the 1st day i booked a superior room with balcony but the other 4 not! He also told that i did not understand what i booked!!!!!! After circa 10 minutes of arguments i told him we will see what is wrong or right next day!!! Next day i just presented my booking and the day shift receptionist was soooo kind and he said that i can be in a room with bigger balcony !!! So the management has 1. To check all the web-partners and to give the same names of the room types 2. The room type description has to be in all papers of the booker 3. Some receptionists are really rude and terrorize the guests!!!!
AAnonymous UserOverall, this hostel is quite clean. The room isn't very large, but it's cool, so I slept comfortably at night. The bathroom is very clean, has a hairdryer, and plenty of hot water for showering. It's a bit of a walk from the subway station, so it's better to take the bus.
GGuest UserThe lady on duty on the Singapore public holiday after the National Day was a bit crafty.
Wanted to charge us $100 for checking in at 14h00, one hour earlier than official checkin. The notices on the counter clearly mentioned it cost $25 for a one hour early checkin. We did not request an early checkin. Then came the carrot. The same lady offered one room with 4 beds instead of the two rooms we had booked with free early checkin. Nice try, but we were not falling for that old trick. My wife is Chinese and she sniffed a rat in that deal instantly when she realised we would be giving up a second bathroom and some privacy of interleading doors between the two rooms we had booked. Pretty sneaky lady that receptionist
Very convenient location along the river. Hotel has a leisure pool for a casual dip. Coffee and tea in the room, even a kettle but you guessed it, the only hotel I have ever stayed at that does not provide bottled water in the room. Msybe they thought the river is close enough to fill the kettle
Some top places to stay in Singapore are near popular attractions like Orchard Rd, Universal Studios Singapore and Sentosa—so you can quickly get to top landmarks and amenities you need.
What is the average price of a hotel in Singapore for this weekend?
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