Mountain view Hotels in Lanzhou

"The hotel's location is excellent, just a few hundred meters from Zhenning Road Night Market and not far from the subway, making dining and getting around very convenient. The entire building belongs to Mercure, which ensures easy access to services. The front desk staff, especially the ladies, were very beautiful and incredibly enthusiastic. The cleaning auntie was also very warm and helpful; she even brought my washed clothes up to my room, which was a really thoughtful touch. Overall, a fantastic travel experience!"

"A fantastic accommodation experience! A huge shout-out to Aunt Yang! This stay near Lanzhou Jiaotong University was an absolute delight! First, the location is incredibly convenient. Getting around and finding restaurants and shopping nearby is a breeze – no need to worry about directions at all. Even more surprising was the service, especially from Aunt Yang, who was a true angel on my trip! She was incredibly friendly during check-in and even proactively upgraded my room for free. The room was spacious, clean, and fully equipped. When I was a bit rushed at check-out, Aunt Yang thoughtfully helped me arrange a late check-out, relieving my worries. From check-in to departure, every detail made me feel warm and at ease. This kind of thoughtful, ”going the extra mile” service is truly rare. I highly recommend it, and I'll definitely choose this hotel again next time I'm in Lanzhou!"

"The room was spotless, with excellent natural light and ventilation, and the bedding was so soft I slept incredibly well. The front desk staff were warm and attentive, making check-in and check-out quick and easy. The location is superb, convenient for both getting around and finding places to eat. The facilities are comprehensive, and it offers fantastic value for money. I'll definitely choose this hotel again for my next trip, highly recommended! The overall experience exceeded my expectations. The hotel environment was quiet and peaceful, and the cleanliness, right down to the smallest details, was excellent. The toiletries were of good quality. Elevator wait times were short, and public areas were clean and odor-free. The staff were friendly and thoughtful. Given the price, it offered great value, and I felt safe and relaxed during my stay. Definitely worth coming back to. Fantastic location, impeccable cleanliness, and thoughtful, meticulous service. The room was spacious, and the facilities were brand new and worked perfectly. The soundproofing was excellent, ensuring an undisturbed rest. The price was reasonable, and the overall stay was superb. It's my top choice for accommodation when traveling, and I highly recommend it to everyone!"

"Extremely satisfied! The city and Yellow River views are stunning, right there in front of you. The room was spacious, truly befitting Lanzhou's tallest hotel – it gave me a 'Lanzhou Manhattan' vibe. This time I stayed with my kids and the service was excellent. I will definitely choose this hotel again next time I visit."

"Atour is truly a hotel with a human touch that you'll fall in love with after just one stay! The environment is quiet and cozy, the bedding is soft and gentle on the skin, and the service is so attentive that they even give you a farewell gift when you check out. The front desk staff are welcoming, the soundproofing is excellent, and the breakfast is hearty and full of local flavor. Even the smart toilet and anti-fog mirror show their thoughtful attention to detail. Whether for a business trip or a vacation, choosing Atour feels as comfortable as being at home. Do you have any hotel stays planned recently?"

"The hotel is conveniently located to the west of Lanzhou, and you can get there quickly by taking a taxi. The service staff are very kind and nice. The river view room in the hotel can see the beautiful Lanzhou! The hotel is mainly on the 13th to 15th floors. The downstairs is now a maternal and infant confinement center. There is only one shared elevator, so if you are in a hurry, remember to reserve more time to go up and downstairs. The only flaw is probably that the smell of smoke in the room was very strong and it took 2 days to barely dissipate. It is not friendly to guests who are sensitive to the smell of smoke🥲"

"Overall, my stay was very good. The hotel is in a great location, and the breakfast selection is rich and high-quality. They offer a free gym and dry-cleaning service, making the facilities comprehensive and practical. I was very satisfied with the service, cleanliness, and amenities. It's excellent value for money; to get this kind of setup and experience for just over 400 yuan is incredibly cost-effective. However, the check-in experience with some front desk staff significantly impacted my overall impression. The first female employee who assisted me during check-in was extremely unprofessional, lacked communication skills, and had a perfunctory attitude. I had to wait over ten minutes for check-in without being proactively informed or having any reasonable arrangements made. When I asked about the waiting time, her response was curt. I tried to have my family wait in the hotel's lounge area but was told it wasn't allowed, causing us to go back and forth. There was no thoughtful guidance throughout, which was very frustrating and made for a terrible experience. Fortunately, a different front desk staff member took over. They were enthusiastic, professional, and patient, communicating smoothly and efficiently completing our check-in with a thoughtful touch, which helped restore some of my positive feelings. In summary: The hotel's hardware, dining, amenities, and environment are all impeccable and highly recommended. The only downside is that some front desk staff have a weak service意识 (service awareness), are unskilled, and lack communication, leading to inconsistent service levels. I hope the hotel can strengthen professional training and service management for its front desk staff to standardize service and prevent such poor reception issues from recurring."

"This newly opened hostel boasts brand-new facilities and exceptional cleanliness! The beds are fully equipped, and blackout curtains and charging ports are all provided. The bathrooms are clean, and hot water is readily available. The owner is patient and helpful, and the location is convenient, making it easy to find places to eat and explore. The overall environment is quiet and peaceful, and the price is affordable, making it perfect for solo travelers. Highly recommended!"

"The hotel lobby is very large, the front desk staff is very enthusiastic and helped me upgrade the room type, and the check-in speed is also very fast. The hotel has three elevators that are very convenient to go up and down. The room is large in size, especially the bathroom, equipped with a bathtub, and the bath water is also very large. The hotel has convenient transportation, convenient travel, cost-effective, and will choose the Yangtze River Hotel next time!"

"I stayed here for several days in a row, and it was a great experience. The hotel is very clean, and the room had a large TV and electric curtains, which was a nice touch. The room was on a high floor with an excellent view, and its city center location meant there were plenty of delivery options. The service was exceptional; they even called to remind me to renew my key card when I extended my stay, which was very thoughtful. I had a very comfortable stay."