Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Oct 21, 2025|Deluxe Single Room S-13-05
Guest UserVery comfortable and cozy place perfect for family, I like the management very accommodating to assist us. I will surely book again this unit. The pool my kids enjoy so much. I like the onsen pool and sauna.
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Price per night from:AED 182
Posted on Mar 12, 2026
Celastine Tan Pei Sze
I found this place through Xiaohongshu and decided to give it a try. Personally, I feel it might be a little overrated. We chose the room type on the lower floor, and the room felt quite small. For a similar price, there may be other options that offer more space.
I also noticed quite a bit of dust in different areas of the room. As someone with a sensitive nose, it wasnât very friendly for me as I kept sneezing during the stay.
The bathroom was fine when it was dry and there wasnât much smell. However, after taking a shower, there was quite a strong odor that became noticeable and a little uncomfortable.
The small courtyard area is nice for photos, but there were ants and quite a lot of spider webs, which made it feel like it hadnât been cleaned for some time.
On the positive side, the dessert and breakfast were very nice. The breakfast portion was generous and the welcome dessert was also lovely.
Overall, I hope more attention can be given to cleanliness and maintenance, as it would definitely improve the experience.
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Price per night from:AED 249
Posted on Jun 1, 2026
Ho FongThe apartment looked nice in the photos but in reality, is quite old and shows signs of wear and tear. For example, the ironing board has holes and burnt marks on its cover and the iron can't be used because of things stuck to it. The clocks aren't working, the pillows aren't comfortable, the bedsheets are not clean (my sister's body itched when she slept on one of the beds). Moreover, the apartment is not sound-proof and thus, is quite noisy at night, as it is located very close to the theme park.
We had problems getting to our floor every time we got in the lifts because the key card scanner is old and does not work well. Likewise, we found it challenging getting into the apartment because the digital lock doesn't work well.
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Price per night from:AED 185
Posted on Jun 27, 2026
Debasis NayakThe location of the property is excellent, and the building is well maintained. The unit is equipped with most essential amenities, including a refrigerator, washing machine, water heater, iron, and basic kitchen utensils.
However, several advertised facilities were not functional during our stay, including the kitchen stove, chimney hood, living room ceiling fan, and TV.
The check-in process could be clearer. I had to contact the property a day in advance to obtain the check-in instructions and pay a RM200 security deposit. The deposit was refunded a few hours after checkout without any issues.
The biggest downside of this property is the ongoing construction directly in front of the building. There was constant noise from drilling and blasting, and the area was very dusty. Construction work even continued into the night, making it difficult to relax and causing me a headache. If youâre looking for a peaceful stay, itâs worth checking whether the construction has been completed before booking.
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Price per night from:AED 136
Posted on Jun 3, 2026
Guest UserGreat place. It was self check-in and check-out. Had to call the owners before arriving there via Whatsapp. So there is no front desk. The place was good and spacious. The rooms were clean and well housekept. It is at a bit inside but no issues for us as we were driving. There are eating places and Shopping marts nearby (walking distance). Recommended.
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Price per night from:AED 154
Posted on Aug 6, 2026|Three Bedroom Apartment with Living Room
Anonymous UserLocation and view is good as it facing the lost World. Got water filter is a plus point.
The check in process is kind of complicated. Should state out clearly, as this condo arrmagemetn is slightly diff Then other condo. Usually need to use QR code scan in the guard house only can go to lobby to pick up the key. But this place is different. It is a separated area.
Furthermore, I donât know why the security guard outside the mailbox need to take again my info, like my ic/license, my tel no and etc.. It suppose using the QR code is sufficient.
Parking actually got 2 not 1. If you have visitor coming in, owner will say park at G floor, but security actually donât let visitors to park. Is very complicated and messyâŠ
They need to take our deposit by bank in to the owner. This is the first time I face this.
And more than 24hours still not yet refund, after ask for twice only owner refund without send a simple message.
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Price per night from:AED 191
Posted on Jul 27, 2025
Esther
A great stay for my family. The unit is clean and spacious enough for us. 1 parking slot is provided and it is near the lobby. Check in was easy too. Owner was quick to response to my questions and requests. The kettle was malfunctioned and they give us another the next day despite itâs a weekend. My boy had so much fun at the playground and swimming pool. Will come again if thereâs a chance.
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Price per night from:AED 194
Posted on Jul 20, 2026|Family Room With Balcony And Mountain View
Anonymous User
Pros:
Beautiful scenery, fresh air, and a great place to relax with family or friends. Even though itâs surrounded by nature, the Wi-Fi was surprisingly good.
Cons:
The room didnât provide any bath and the shower water pressure was inconsistent.
The biggest disappointment was breakfast. The food was good, but a staff member only allowed me to take one small piece of Ayam Merah, saying there were 45 guests and they had to limit portions. My friends and I were confused, if itâs a so call buffet style breakfast, why limit how much guests can take? When we left around 9:30 AM (near the end of breakfast), there was still plenty of Ayam Merah left.
I also think it would be a nice touch if staying guests could enjoy activities like the flying fox and cave exploration for free or at least receive a more worthwhile discount comparing to visitors. Considering the room rates, it was disappointing that guests only saved a little only(about 10-20) compared to walk-in visitors.
The jacuzzi area was also a little disappointing. With some improvements and better maintenance, I think it could become a much more attractive feature of the resort.
Overall, itâs a beautiful place with lots of potential, but there are several areas that could be improved to better match the price.
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Price per night from:AED 157
Posted on Dec 1, 2025
Guest User
The experience is very good
The beauty of waking up in the morning is great đđ
The swimming pool and the mountain view are connected together đđ
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Price per night from:AED 168
Posted on Nov 1, 2024
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I needed a place to stay for a quick business trip, and Hotel Pulai was perfect. The location was convenient for the place I needed to go. The prices were affordable, the room was clean, and the staff was friendly. Plus, free parking was a great bonus.
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Price per night from:AED 72