With a stay at Ascott Marunouchi Tokyo, you'll be centrally located in Tokyo, within a 5-minute drive of Tokyo Dome and Tokyo Tower. This 4.5-star aparthotel is 0.7 mi (1.1 km) from Tokyo Imperial Palace and 3.6 mi (5.8 km) from Tokyo Skytree.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this aparthotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch at Triple One, a restaurant which specializes in Chinese cuisine, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 130 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.
"I've always been a loyal fan of Ascott, but the Ascott Tokyo really left me speechless. Upon check-in, we were informed that the entire building would have a power outage on our last day, meaning all guests had to vacate their rooms before noon. What's more, luggage storage wasn't allowed, so we had to drag our five suitcases ourselves to the JR Tokyo Station, about a 10-minute walk away, and pay 5000 yen to store them. The hotel offered no compensation or even assistance with transporting the luggage to the station. Even more outrageous, the power went out twice in the middle of the night that day, causing the washing machine to stop mid-cycle and forcing us to rewash a whole load of clothes. Additionally, the power outage was announced to start at noon, but breakfast wasn't served at all that morning. At check-in, the front desk staff had us register for a new ASR membership and gave us breakfast vouchers, promising they could be used any day, yet when we tried to use them, breakfast wasn't available? What a joke. Please note, we were only informed of this entire power outage incident upon check-in. Why wasn't this communicated in advance? A power outage affecting the entire building is a major event, and the hotel must have known about it well in advance. If we had been notified earlier, we would have had time to choose another hotel. Instead, the hotel's complete inaction left us with no other options upon arrival. This is completely unacceptable in Japan, a country known for its excellent customer service!"