Romantic Hotels in Marrakech

"It’s a beautiful designed hotel, well located in a nice area with shops and restaurants. The rooms were spacious and clean. Friendly staff, great swimming pools and beautiful gardens. Only con was check in. When a arrived in my jogging outfit and tired, no one of the staff offered to help me with my luggage. I guess because I wasn’t looking fancy, but that shouldn’t matter since I’m still a customer. Also at the check-in there were 4 staff members and one helping the clients in the queue. After 15 minutes one of the staff members asked the others to help the clients waiting for the checkin, this must be improved. But it didn’t effect my stay. I stayed a week with my daughter and we had a really nice stay."

"Dear Sofitel Marrakesh Team, As a loyal guest who has been staying at Sofitel Marrakesh for the past 15 years, I want to express my continued appreciation for the high standard of service, comfort, and hospitality your hotel consistently delivers. My experiences have always been thoroughly enjoyable, which is why I continue to return year after year. I wanted to share some constructive feedback regarding the pricing for non-resident guests visiting the pool. I was surprised to see the cost set at 1000 MAD for an afternoon visit. Having recently visited several top-tier 5-star hotels in Dubai — including venues such as the Aura Skypool — I found their pool access prices significantly more reasonable, despite offering similarly or even improved premium experiences and amenities. fully appreciate the need to maintain exclusivity and quality, but I believe a more accessible pricing structure would be more suitable for guests visitors while still preserving the luxurious experience that Sofitel is known for. Thank you for taking this into consideration, and I look forward to many more memorable stays in the future. Warm regards, Soufiane Maadad"

"Beautiful and peaceful hotel Very friendly staff"

"Very good! We upgraded to a villa room, and the room was like a palace. The hotel garden was more beautiful than the scenic spot. The free airport shuttle cars were very luxurious. The flight luggage was delayed, and the butler and the front desk helped to call the airport to urge the luggage. Finally, we got it smoothly. Thank you very much! If you catch the right price, I really recommend experiencing Mandarin Oriental!"

"Sorry for the long review, but I wanted to be as informative as possible and share the information I would have liked to know before booking. This was my 5th trip to Marrakesh and my first stay at Savoy Le Grand. I was quite nervous booking after reading some negative reviews, but overall I had a very pleasant experience. From the moment we stepped out of the taxi, we were warmly welcomed by Salah (concierge) and the Moroccan tea man in reception. From check-in to check-out (4 days later), all staff were friendly, welcoming, and helpful. Everyone we encountered spoke Arabic, French, and English, which made communication very easy. The foyer is beautiful, and the grounds are extremely well cared for—even more beautiful than expected. That said, there is ongoing construction and upgrades, which are not mentioned on the website. This is currently their quiet season, and the main construction is above the reception building, which is being extended upwards. Noise started daily around 9:15am, drilling around 9:38am, and finished around 6:30pm. Estimated completion is 1 May 2026. If you request a room near the second smaller pool, the noise is much less noticeable. The noise is louder and echoes more around the main pool due to the square layout. The hotel has four pools: two outdoor and two indoor. One indoor pool is heated and includes jacuzzi jets. There is also an additional indoor jacuzzi at the spa, charged at MAD 250 per person for one hour. There are three à la carte restaurants on site: Moroccan, International, and Italian. Directly outside the hotel are a supermarket, Paul, Chilli’s, and Papa John’s. Please note that outside food is not allowed inside the hotel. There is an ATM in reception and direct access to Menara Mall, which closes at 10pm. Special thanks to Nabil at reception, who did an excellent job checking us in. He listened carefully to my needs and arranged early check-in to a ground-floor room close to the restaurants, spa, and gym, with a garden and pool view. Soundproofing from the pool area was good, although hallway noise does travel. The grounds are beautiful, but the ground-floor rooms occasionally had a sewage smell, which I’ve also experienced at other Moroccan hotels. We did experience a few issues with our first room (heating not working, leaking fridge, slow-draining sink). Without us needing to complain, Soukayna from guest relations came first thing the next morning and immediately arranged for us to move to a beautiful suite. This level of customer service, care, and attentiveness is exactly what you expect from a 5-star hotel. In the evening there’s live entertainment music in the bar and outside a light & water fountain display. The suite was stunning—very spacious, with a separate living area, two balconies, lots of storage, mini fridge, large sofa, king-size bed, two TVs, kettle, coffee machine, safe, bathrobes and slippers. The bathroom had two sinks (standard rooms have one), plenty of toiletries (no washcloths), a large shower with both handheld and waterfall options, and excellent water pressure. There wasn’t much space to hang items, and there is a bidet hose beside the toilet. Thank you to the head cleaning lady for the final touches and maintaining a high standard of cleanliness. I’d like to thank all the staff for providing us with a wonderful stay. I love the Moroccan people—they are humble, kind, and always willing to help. Despite the construction, I achieved my goal of relaxation and a short break. This is now my new favourite hotel in Marrakesh, and I will definitely return and recommend it to friends and family"

"The room is very clean, the white walls are very bright, and the check-in and accommodation are not in the same courtyard. When you check-in, someone will help you carry your luggage, and you will be able to choose the fragrance and order it in the room in advance. There is a spa downstairs, so try to book it in advance, but I didn't make it. It may be due to the season, the room feels a bit cold, and the air conditioner needs to be turned on. In addition, the sound of the minibar is a bit loud"

"Actually is a nice hotel but lack of maintenance, I booked 2 rooms with my family… my shower room, the water was leaking into my bedroom… And it seems the hotel really lack of maintenance… the aisle, the wall and the cleanliness… And the bad thing was… the staffs and the lady manager argued with my wife about umbrella 😖😖😖 Need more training 🥴 And the scrambled egg ham and cheese breakfast so bad taste 😣😣😣 The hotel no air con during the winter… air con only when summer time… and we have to open the window to get the air cool and the noisy sound outside the window makes us couldnt sleep well… Idk why Christiano Ronaldo want to be the partner of this hotel…🙄🤥🤪🙄🤥🤪 Rooms: 2/5 | Service: 2/5 | Location: 5/5 Food and drinks Bfast not nice especially the scrambled eggs"

"Positives: - beautiful, clean and luxurious - perfect location, doesn’t get any better than this - friendly, helpful and brilliant staff whether the doormen, bell men, reception staff or restaurant and cafe staff; specials thanks to Amina, Abdullahi, and Fatiha.  - proper prestigious hotel with riad and cultural feel  - good breakfast - perfect selection of restaurants and cafes with delicious food - the ambiance is amazing and in the evenings it’s serene with colours, live music and fragrance.  - views from the roof top pool and sky bar is the probably the best in the city.  Improvements:  - air conditioning could have been better. Having said that the lobby and roof top restaurant were always much cooler so probably just our room or because of the heat outside but it definitely didn’t feel cool during day time.  - lady at omelette station at breakfast always had an attitude for no reason at all."