Hotels in Dongguan Grand Mosque/Lower Nanguan Street, Xining

Facilities: Not great, especially the water situation. The sink faucet splattered everywhere, and the drain cover was loose. It was hard to adjust the water temperature in the shower, and the bathtub couldn't hold water. The hairdryer only blew cold air. Hygiene: Okay, but they didn't refill the shampoo, and the replacement towels weren't put on the rack, so I couldn't find them. Service: The service attitude was good; they brought yogurt every day and were very welcoming. Environment: The location is good, and it's quiet for sleeping.

Great experience! The two ladies of the staff have been extremely nice. They helped us in every way they could. The hostel has amazing shared spaces, plenty of sunlight and plants (+ three cute birds!). The room has what you need, simple and neat. We liked our stay very much :)

This stay exceeded my expectations. The room was clean and tidy, and the bedding was soft and comfortable – I slept like a log! The front desk service was warm and attentive; check-in, check-out, and getting an invoice were all quick and efficient. The location is super convenient, with the Daxinjie Night Market and Xiaguanguan Street nearby, offering plenty of delicious local food. There's also a fantastic hand-grabbed lamb restaurant not far from the hotel, which the front desk recommended, and it was really good. It was cloudy during my stay, but thankfully the room had air conditioning. This is one of the few hotels in Xining with independent AC. Overall, it offers great value for money, and I'll definitely choose to stay here again on my next loop trip.

This was the last stop on our Northwest trip, and we booked a family room. When checking in, I asked if we could get an upgrade, but the front desk staff said no. Since we were staying two nights, I then asked if breakfast could be included, but the front desk again flatly refused. Honestly, it's not a big deal if breakfast isn't included; I can afford a breakfast that costs a few dozen yuan. But that cold, formulaic service attitude was really off-putting. Well, after apparently offending the front desk, I was assigned a 'great' room where the shower drain was blocked, causing water to pool up to my ankles (I have pictures to prove it). It was already past 10 PM, and I didn't want to bother the staff, so I just figured I'd ask them to send someone to fix it tomorrow. But then, after my shower, the air conditioner stopped cooling, and it was very late by the time it started working again. What was even more frustrating happened the next morning: around 8 AM, the cleaning lady knocked on our door, asking us to put out our trash for her to take. Seriously? This was the only day of our entire trip we could sleep in, and it was completely ruined. I was so frustrated. To be fair, besides that one front desk staff member, the other service staff were quite nice, and they even gave my child a souvenir when we checked out. But overall, this stay was absolutely terrible.

The hotel service was impeccable, with great attention to detail. This included the way glasses were carefully handed and held, the thoughtful recommendations, the staff’s soft and calm tone of voice, the complimentary homemade and delicious yogurt offered every afternoon, and the genuine effort to overcome the language barrier. As an opportunity for improvement, I would suggest offering more low-fat or fat-free options at breakfast and in the restaurant. I would definitely return and recommend this hotel without hesitation. 酒店的服务非常周到、细致，令人印象深刻。 无论是递送和拿放杯子的细节、贴心的推荐、温和柔和的说话语气，还是每天下午赠送的自制美味酸奶，以及工作人员为克服语言障碍所付出的努力，都体现了很高的服务水准。 作为改进建议，希望早餐和餐厅能增加一些低脂或无脂的选择。 我一定会再次入住，并毫不犹豫地推荐这家酒店。

Location is close to many eating places and dong guan mosque which is good. However, the bed and pillows were too hard for a comfortable rest. Toilet towels provided were all disposable, which was different from the photos. Room was smaller than what the photos were showing. For a non-smoking room, it sure smelt of cigarettes alot. This was because of weak enforcement of the no smoking rule. Other hotel guests were smoking in the corridors.

Enjoyed my stay at this hostel because of its vibes. Some people are just more suited as hosts than others, and the young boss of this hostel is certainly one such. Helpful, respectful, and with a sense of humour. The last picture is of the boss with us three guests - a Chinese, a Singaporean and a Japanese guest. The sitting room is a great gathering place - every evening guests gather there to chill and chat.

I am a little disappointed. Advertising said English speaking staff. One lady spoke some English but mainly used translator - which is fine - but communication was very difficult. I experienced the following issues: The room was extremely hot and it seems it’s centrally controlled. When I said it was too hot they didn’t adjust it but gave me a humidifier which didn’t help with temperature. When I was checking out I asked to help to call the taxi - their initial response was to walk - 15min. I have 3 heavy bags and am also feeling sick so I didn’t want to walk. I asked again later - they just said hi to the bus stop and get a taxi. I was surprised that they couldn’t be bothered to down with me and get one for me - knowing that I can’t speak Chinese - it’s few minutes of their time. They were standing around not doing anything anyway. So very disappointed overall. One positive is that they packed me a small takeaway breakfast for fist morning when I had to leave early. Please try to help your guests - small gestures of care makes a big difference!

This hotel is brand new, having just opened. There was a slight new-renovation smell in the room upon entry, but the facilities and cleanliness were excellent. There's a night market nearby, which is very convenient. I deducted one star because of the front desk. Before arriving, I called to ask about parking, and they said there were no spots available downstairs at the hotel. When I asked where else I could park nearby, they simply told me to come and find a spot myself. While technically not wrong, it felt like the front desk was lacking something in their service.

Great location with many restaurants and shops in the vicinity. Walking distance to Mojia Street and Daxin Night Market and Dongguan Mosque. We like the olden vibe and ambiance of the rooms, toilets are clean. Breakfast is simple but adequate with friendly staff. Also allows guests to try on Hanfu dresses both for men and women for free. Only thing is hotel lobby has no proper toilet, with the only toilet inside the store room which is usually locked.