5-Star Hotels in Mtskheta-Mtianeti, Georgia

The room was pretty standard, but the view was absolutely breathtaking. Honestly, all the stars are for the view. Stepping outside to see snow-capped mountains and enjoying a meal right at their foot was truly incredible, making it completely worth the price. The beds in the twin room were quite small, and the shower was pretty bad – the water temperature kept swinging between hot and cold, making it almost impossible to get a comfortable setting. However, these minor drawbacks don't spoil the overall experience, and I'd still highly recommend staying here. The breakfast spread was generous, and the food from their restaurant was also excellent, definitely worth trying.

I've been here twice, and each time I stayed for a few days. It's very convenient to have access to the ski resort right outside the back door. Everyone in the hotel has a very good service attitude, is enthusiastic, and professional. Only a female employee in the restaurant downstairs who should be the manager is very unfriendly to guests and has an extremely bad attitude. She was still mean to us many times in the restaurant, and her mood for traveling was affected by her.

I would say lack of customer service. Although the staff were warm & welcoming ( without smile from reception ). The service want to point out is on information & communication regarding an in house service of dinner buffet, which was failed to be mentioned on being seated at the restaurant or at reception.

loved the hot tub but there were technical issues for most of my stay - it wasn’t nearly hot enough. also avoid the restaurant the food and service is horrible. overall the service was good and helped me arrange a snowmobile tour. room and facilities were generally clean, but there’s no AC in the room.