5-Star Hotels in Zuid-Holland, Netherlands

My husband and I recently took a bicycle trip to Holland and spent one night at the Marriott in Rotterdam. We only wish that every hotel on our trip was as good as this. The Front Desk staff was incredibly friendly and helpful -- they had a special place to lock-up our bikes, helped us do that, spent time with us reviewing a map of the city to decide what to do and where to go, and emailed us additional information. The hotel is in a great central location, across from train station and in walking distance to a lot of sites. The rooms are good-sized, totally modern (great bathrooms!), very quiet, cool (it was warm and we needed air conditioning) and internet worked perfectly. Breakfast is served in a nice room with a great view of the station/city; friendly staff, hot items are cooked to order and the buffet is full of any item you might want. We're just sorry to we only stayed one night.

Google maps will not take you to the correct location of the hotel! The address states the hotel is in Leuvehaven; however the hotel and entrance are really on Terwenaker 18 (the small peninsula just east of the main road (Schiedsedijk). You can definitely see the hotel on the peninsula as you’re driving north on the main road, but your GPS / offline Google Maps won’t take you there. Just a tip in case you’re driving to the hotel. Other than that, our room was spacious, comfortable, had its own sauna, and a great view of the river. The hotel is about a 15-20 minute walk to the Cube Houses and central market area. Overall, we’d stay there again if in Rotterdam!

Great location, easy to get around in Rotterdam. If you are a bit sensitive to noise , better ask for a room far away from the elevator. Highlight is definitely the breakfast buffet team - thanks a lot for the great service and smiles despite a high stress level in the morning.

This is a high-end hotel with history and characteristics. The facilities are not very new. It is very close to the beach, about 100m away. The sunset at the seaside in The Hague is very impressive.

Room (upgrade received as HHonors Diamond member) was very clean and spacious as was the hotel and corridors in general. Executive lounge has a nice terrace and offered a very good variety of food during happy hour. Breakfast buffet is rich and of very good quality. The breakfast room can be very busy but guests can also use additional seating in the adjacent bar, so this is not a problem. The hotel is about 15 minutes walk away from the Binnenhof. Overall one of the best Hilton hotels we have stayed so far.

When we arrived the reception was empty. There was not even a welcome drink in the room. The cleanliness of the hotel in general and the room in particular left a lot to be desired. Nothing you would expect from a 5 star hotel.The room was horribly decorated. The rug under the bed was completely crooked, and a wooden lamp that almost pierced my eyes twice. Over the bed there was a button that said do not disturb with a night light so bright it was impossible to sleep well. The bedroom furniture was old and chipped.The bathtub had one of the faucets broken.The hotstone massage was one of the worst ever. Impossible to relax when the masseuse tries to make conversation and makes so much noise with the stones that it is impossible to relax even 1 min. The pool was okay. The rest of the SPA we did not try.We booked dinner at reception but when we arrived at the restaurant there was no reservation. The rest was across the street from the hotel, very uncomfortable having to go out to dinner in another building, especially on a cold and rainy day. But the worst was yet to come. We asked if it would be possible to make a bowl of rice or pasta for our 3 year old daughter but they refused. What restaurant, much more than 5 stars, refuses to make a simple rice for a child? Neither the poorest restaurant nor a 3 star hotel. Then we ordered fondue for two. When the waitress brought us the food came a plate with 5 small pieces of grilled meat and a tiny bowl of fries. When we said that it was not what we had ordered, but the fondue, they told us that the restaurant no longer made fondue. But then why was it on the menu? Why didn't the employee who served us the first time inform us that there was no fondue? As the dish that came was very little food for 2 adults and 1 child, we ordered another steak. Waiting another 30 min. When the waitress came with the plate, she dumped the fries all over the floor. We had to wait a little longer for the fries.The steak was good but for 30€ you expected a little more than 5 tiny strips of meat and a small bowl of pre-fried supermarket potatoes. Needless to say, our 3 year old daughter ate very poorly.Definitely untrained and very unfriendly staff.Breakfast was mediocre for a 5 star hotel. Breakfast at the level of a 2 star pension. 5 star hotel has absolutely nothing. At most 3 stars and already very forced. In the end they wanted to charge us 15€ for the car park when the reservation we made on booking.com said that the car park was free. As we complained about the bad service they did, they decided to withdraw the 15€ from the final bill and the two tonic waters we drank for dinner. Hotel not recommendable at all.

Echt een prachtig hotel, het is alsof je door een museum loopt. Waanzinnig mooi. De medewerkers zijn allemaal even galant, behulpzaam en vriendelijk. Je wordt met alle egards behandeld. De kamers zijn allemaal anders ingericht, maar allemaal even mooi. Het ontbijt was het enige wat een beetje tegenviel qua kwaliteit. Met name het brood was niet zo vers. Maar de algehele beleving maakte dit meer dan goed. Als je ooit een keer in de gelegenheid bent dit prachtige hotel te bezoeken zou ik dat zeker doen!

Don’t usually say this but I was truly blown away with the decor and design of this hotel! We had ‘loft’ room in the older part of the building with high ceilings which was beautifully decorated throughout, with three huge windows which we were able to open - something I really appreciate in hotels. Large desk and seating area was great for working and for the night we chose to order in, staff even gave us plates and silverware for our order which was a nice touch. Also really appreciated the separate shower and toilet rooms as well as the underfloor heating, and the bed was incredibly comfortable! Didn’t use the restaurant but the bar area was beautifully decorated and had a good atmosphere. Staff were very friendly and also allowed us to leave luggage upon check out. Super handy for the tram too and a lidl underneath, would definitely stay again.

My husband and I recently took a bicycle trip to Holland and spent one night at the Marriott in Rotterdam. We only wish that every hotel on our trip was as good as this. The Front Desk staff was incredibly friendly and helpful -- they had a special place to lock-up our bikes, helped us do that, spent time with us reviewing a map of the city to decide what to do and where to go, and emailed us additional information. The hotel is in a great central location, across from train station and in walking distance to a lot of sites. The rooms are good-sized, totally modern (great bathrooms!), very quiet, cool (it was warm and we needed air conditioning) and internet worked perfectly. Breakfast is served in a nice room with a great view of the station/city; friendly staff, hot items are cooked to order and the buffet is full of any item you might want. We're just sorry to we only stayed one night.

Google maps will not take you to the correct location of the hotel! The address states the hotel is in Leuvehaven; however the hotel and entrance are really on Terwenaker 18 (the small peninsula just east of the main road (Schiedsedijk). You can definitely see the hotel on the peninsula as you’re driving north on the main road, but your GPS / offline Google Maps won’t take you there. Just a tip in case you’re driving to the hotel. Other than that, our room was spacious, comfortable, had its own sauna, and a great view of the river. The hotel is about a 15-20 minute walk to the Cube Houses and central market area. Overall, we’d stay there again if in Rotterdam!

Great location, easy to get around in Rotterdam. If you are a bit sensitive to noise , better ask for a room far away from the elevator. Highlight is definitely the breakfast buffet team - thanks a lot for the great service and smiles despite a high stress level in the morning.

Don’t usually say this but I was truly blown away with the decor and design of this hotel! We had ‘loft’ room in the older part of the building with high ceilings which was beautifully decorated throughout, with three huge windows which we were able to open - something I really appreciate in hotels. Large desk and seating area was great for working and for the night we chose to order in, staff even gave us plates and silverware for our order which was a nice touch. Also really appreciated the separate shower and toilet rooms as well as the underfloor heating, and the bed was incredibly comfortable! Didn’t use the restaurant but the bar area was beautifully decorated and had a good atmosphere. Staff were very friendly and also allowed us to leave luggage upon check out. Super handy for the tram too and a lidl underneath, would definitely stay again.

This is a high-end hotel with history and characteristics. The facilities are not very new. It is very close to the beach, about 100m away. The sunset at the seaside in The Hague is very impressive.

Room (upgrade received as HHonors Diamond member) was very clean and spacious as was the hotel and corridors in general. Executive lounge has a nice terrace and offered a very good variety of food during happy hour. Breakfast buffet is rich and of very good quality. The breakfast room can be very busy but guests can also use additional seating in the adjacent bar, so this is not a problem. The hotel is about 15 minutes walk away from the Binnenhof. Overall one of the best Hilton hotels we have stayed so far.

Echt een prachtig hotel, het is alsof je door een museum loopt. Waanzinnig mooi. De medewerkers zijn allemaal even galant, behulpzaam en vriendelijk. Je wordt met alle egards behandeld. De kamers zijn allemaal anders ingericht, maar allemaal even mooi. Het ontbijt was het enige wat een beetje tegenviel qua kwaliteit. Met name het brood was niet zo vers. Maar de algehele beleving maakte dit meer dan goed. Als je ooit een keer in de gelegenheid bent dit prachtige hotel te bezoeken zou ik dat zeker doen!

This is a high-end hotel with history and characteristics. The facilities are not very new. It is very close to the beach, about 100m away. The sunset at the seaside in The Hague is very impressive.