Check-in was very smooth. In fact, they allowed us to check in earlier - about 1 to 2 hours earlier, I think. The room was already ready, so they allocated it to us when we arrived.
The room itself was rather small but functional and clean, so we don’t really have any complaints other than it being a bit small. I guess this is Japanese standards.
The pricing is fairly more expensive than the inns across the road, perhaps because of the location and also because it is very new.
The property itself has a very nice onsen. The female onsen had a lot of apples floating in it, which was a very nice touch to showcase Aomori apples.
The front desk staff are very nice and very friendly. They also have staff who can speak Chinese. Not that I am Chinese, but I can speak some Chinese better than Japanese, which I can’t speak at all. Nevertheless, the staff could converse in English, or at least some basic English.
There’s free yoga and some classes, but we didn’t utilise them as it’s not really useful for tourists who would rather spend time outside the hotel. This seems more suited for locals who want a short getaway, but still a very lovely touch.
Breakfast is paid separately and does not come with the room, so there is no comment on that.
The property provides Nespresso capsules in the room, and there is also a better Nespresso machine near the check-in counter.
I also love that they provide water for free without having to pay extra.
The lounge is available for everybody and overlooks the bridge. They provide some free snacks and drinks depending on the timing - different items in the morning and in the evening. That being said, there is no alcohol being served. Also, the coffee there is very bad. I don’t understand why they don’t put the Nespresso machine in the lounge since they have one at the lobby.
Overall, everything was quite perfect for this hotel. In fact, the location was the most perfect part. Once you exit the train station, you enter an elevator that goes up to the hotel. Since it was winter, I was afraid I would need to drag my bags for a long time, but it’s right outside the exit after you tap your card and turn left. If I remember correctly, the elevator is right there and there is no need to go outside at all. However, there are only two elevators servicing the entire building, so there might be some waiting time. I would advise leaving earlier if you have a train to catch.
The only reason this is not a full-star review is because I requested about a one-hour late checkout due to our train time, and they told us we needed to pay - if I remember correctly, ¥2,000 per hour. I felt they were very rigid about the 11 am checkout time. To be honest, even if they had given it to us, we probably wouldn’t have used it anyway, as we later decided to change our train time to leave Aomori, since there isn’t much to do here. Still, the rejection and inflexibility made us feel very uneasy and unwelcome. I think they could have handled this better by being less rigid and more human. So that’s minus points from us. After all, this is part of hospitality, and it doesn’t hurt.
The hotel is located on a street right next to Bahnhofstrasse, about a five-minute walk from the train station. We opted for a newly renovated deluxe twin room, and all the facilities were brand new, with a decent amount of space. The lobby offers complimentary coffee, and the guest room also came with free biscuits and apple juice. Plus, there's a charger and a variety of toiletries in the room, which was a thoughtful touch.
Figure 3 shows attractions near the hotel and is not related to the hotel itself.
We were two people. The room we stayed at was not big. If you have two suitcases it will be hard to open up both of them at the same time. We didn’t have suitcases, and therefore the space was not a problem for us. The staff were very friendly, polite and helpful. I lost my gloves at a bus, and they helped me to get them back. You also got apple juice as a welcome drink at the front desk (very nice apple juice!). We used baggage storage after checking out, which was no problem. The room was very clean. When we were there they had an eco plan, which was that the room got cleaned only once at our 4 night stay, but could get towels whenever we wanted. We though it was good from the environment perspective (but we decided to not have any cleaning at all).
Overall I though our stay at this hotel was very good.
Room is spacious. Have a sofa and coffee desk. This good for us to pack our luggage.Bed is comfortable for a good night sleep. Room have a good view of the sea. Breakfast japanese style with lot of varieties. Parking at hotel car park. Parking charge paid at reception when check-out.
It's been half a month since I returned from Aomori, and I'm just now getting around to writing this hotel review. This is my second time choosing a 'Daiwa' brand hotel; my previous experience at the Kyoto Station location was so-so, but the Aomori branch was generally quite good. Here are my specific thoughts:
**I. Pros**
1. **Convenient Location:** The hotel is situated in the central area near JR Aomori Station. From the station's East Exit, walk straight along the main road where Toyoko Inn is located for about 6-7 minutes, and you'll reach it. Nearby attractions such as the Tourist Museum (the PAM PAM apple pie inside is a bit sweet but has a very crispy crust), Nebuta House, A-Factory, and Hirota Shrine are all within walking distance.
2. **Abundant Dining Options Nearby:** There are many restaurants along the way to the hotel, including Aomori Shokudo, which often has a queue. I tried the scallops when they opened in the afternoon, and they were fresh and delicious. The Aomori Seafood Market, about an 8-minute walk from the hotel, is also highly recommended. Go early in the morning to experience the locals' 'seafood freedom'.
3. **Smooth Check-in Experience:** The hotel lobby is on the second floor, and there's a Lawson convenience store downstairs. Guests can directly access the lobby through the store using their room card. I checked in around noon; although there were self-check-in machines, a staff member proactively assisted with manual check-in. They were enthusiastic and accommodating, fulfilling my request for a higher floor. Disposable toiletries, including facial cleanser, toner, lotion, toothbrush sets, and tea bags, were available for self-service next to the front desk. The toner had a nice texture.
4. **Well-equipped Guest Room:** My room was on the 14th (top) floor. Although small, it was fully functional with an expansive window view. The bathroom was spacious with a wet/dry separation and no steps between it and the bedroom, preventing tripping hazards. The bath amenities felt good, but the conditioner had a slight urea-like scent.
5. **Thorough Cleaning and Service:** I stayed for three consecutive nights. Each day, after I hung out the 'Please clean my room' sign, I returned to a clean and tidy room. The room provided two pillows of different heights, and the bedding had no noticeable disinfectant smell. A complimentary bottle of drinking water was provided daily, a thoughtful touch.
6. **Corridor Signage:** There was a sign in the corridor indicating that guests could activate TV channels.
**II. Areas for Improvement**
1. **Small Room Size:** My 28-inch suitcase couldn't be fully opened on the luggage rack without blocking the walkway.
2. **Lack of Hanging Space in Bathroom:** After the wet/dry separation, there was no place to hang clothes. Washed clothes at night had to be hung on the indoor drying rack, and water drops could easily fall onto the carpet.
3. **Central Air Conditioning Limitations:** In April, the central air conditioning only offered heating mode, with no option for cooling. This was a minor inconvenience for guests who wanted ventilation or to cool down.
**Overall Rating:** The hotel has a high rating, and my overall experience was good. It's highly recommended. If I visit Aomori again, I would still consider staying here.
Treasure Hotel 🎄◟(˶> ᎑ <˶)◞🎄, is a surprise on this trip! It takes about 20 minutes to drive from Hirosaki. I arrived late at night, so I took a taxi (there is a shuttle bus in the afternoon). It is not expensive. The hot spring is very comfortable. There is a great apple hot spring. Smelling the apple smell, soaking in the hot spring ♨️ is too enjoyable and relaxing. The public bath is also very large. There are many different types of baths indoors and outdoors. After soaking, you will feel smooth and tender. I also made a special reservation for the loan bath to enjoy the private private bath with the fragrance of cypress. The room is large and clean, and the partition is perfect. The breakfast is very rich. I also experienced a full-day bath before soaking. I felt refreshed after soaking in the morning! ! ! It's a pity that I didn't catch the shuttle bus to Hirosaki in the morning. It is actually very convenient if the time is calculated well! ! ! It is strongly recommended to make special arrangements for this hotel in Hirosaki~ Come again next time!
The location is fantastic, right by the JR station. This was incredibly convenient given the heavy snow in Hirosaki, as I didn't have to drag my luggage far. The hotel was clean and tidy, and the front desk service was excellent. It's also very close to Hirosaki Castle, within walking distance or you can catch a bus right outside. There's even a direct bus to Morioka from the front of the hotel, which I'd consider for my next trip – super convenient without having to take the Shinkansen!
Excellent value for money! It's not far from Aomori's main street, and we got to try the oyster set meal at a famous oyster restaurant. Even though we missed the apple-themed exhibition because it was closed for the Japanese New Year, the snowy landscape made the trip completely worthwhile!
I stayed in a twin room (with a unit bath).
The hotel was very clean and the room was nice. The area near the entrance was spacious, making it easy to carry in luggage. The TV was large, so I was able to rest comfortably.
The only downside is that the toilets are small, so I'm hesitant to recommend this hotel to my overseas friends. Also, although there was a parking lot nearby, I had a bit of trouble finding it. As for the food, the photos on the website looked delicious, so I booked breakfast, but I didn't have time and couldn't eat it, so I'd like to go next time.
This hotel is right next to the ski resort. The snow quality is excellent, and on a clear day, you can even see Hokkaido across the Sea of Japan from the summit. It seems that over half of the guests are international visitors.
I didn't encounter a single foreign guest who was loud or bothersome.
The staff all appear to speak both English and Chinese.
While the variety at the buffet might be a bit limited, they do ensure it's always replenished. The food is tasty. Disposable slippers are provided, but they're very thin, so you feel the cold directly. I saw many people who had brought their own flip-flops.
Very Good
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8.7/10
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GGuest UserService was good. There was a staff who is stationed at the entrance, checking with guest who arrived by car. They will ask for your name, provided clear instructions of where to park. Unfortunately, I have accidentally left the lights in the car switched on. A few moments later when I was doing my check-in, the front desk staff quickly informed me about it. The facilities are good. Food is really good, very different from the other Hoshino resorts in Aomori that I have stayed. At KAI Tsugaru, it is Kaiseki instead of the usual buffet style. The staff took pains to explain and share the reason for each dish that was served. There are only 41 traditionally-furnished and generously-sized rooms offering both Western and Japanese-style designs which gives a very unique and dedicated experience as compared to other hotels which has many rooms.
GGuest UserThe location is fantastic, right by the JR station. This was incredibly convenient given the heavy snow in Hirosaki, as I didn't have to drag my luggage far. The hotel was clean and tidy, and the front desk service was excellent. It's also very close to Hirosaki Castle, within walking distance or you can catch a bus right outside. There's even a direct bus to Morioka from the front of the hotel, which I'd consider for my next trip – super convenient without having to take the Shinkansen!
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